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how do i take this virus out!?
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comprun
Suspended due to non-functional email address
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16. July 2005 @ 10:55 |
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first off sry if this is in the wrong forun section...........i got norton internet securtiy 2005 and its all updated........today i go on comp says it found a trojan virus in comp so then i do system scan it found it but cant delete it then i tried goin into windows and i found the 2 files and tried manually delting it and it says cant delete cuz accsses mite be denied or other program may be usuing it............so i tried findin the other program its using but cant find anything so no my problem is wat is left to do cuz its freakin annoying the norton keeps popin up and sayin virus detected.........thanx forver replies
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16. July 2005 @ 11:09 |
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try booting into safemode and then run norton.
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comprun
Suspended due to non-functional email address
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16. July 2005 @ 11:23 |
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how do i run in safe mode i think its in bios just i dont know where
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ddp
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16. July 2005 @ 11:28 |
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just after the post screen but before the windows screen start tapping the f8 button. it will come up with a menu with safe mode near the top so select that. another screen eventually pops up saying you are entering safe mode, press ok. could try & delete the infected files manually in safe mode
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CKY_2084
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17. July 2005 @ 05:18 |
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Go to http://securityresponse.symantec.com/avcenter/vinfodb.html#threat_list and type in the name of the trojan and it will tell you how to manually get rid of it. Its happened to me a few times and I had to get rid of it manually cause Norton wouldnt do it on its own. You will most likely have tp edit some registry stuff but they tell you how to do it. Good Luck
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comprun
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17. July 2005 @ 06:10 |
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i dont know wat the name it is here is wat the thing says
Object name c:\WINDOWS\jaaste.dll
virus name trojan horse
action taken unable to repair this file
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comprun
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17. July 2005 @ 06:23 |
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o and i just tried running in safe mode and manually deleting it ,, it said access was denied the program may be in use blah blah blah
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ddp
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17. July 2005 @ 07:29 |
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comprun
Suspended due to non-functional email address
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17. July 2005 @ 08:57 |
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i have ntfs
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ddp
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17. July 2005 @ 09:08 |
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try the online scan link i posted. also could try a xp bootdisk to see if can manually delete the file as windows is not running. http://www.bootdisk.com/
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comprun
Suspended due to non-functional email address
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17. July 2005 @ 09:12 |
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umm how would i go bout using the bootdisk and manually deleting it
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ddp
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17. July 2005 @ 09:28 |
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do you know how to use dos at all??? goto here http://www.bootdisk.com/bootdisk.htm than to this line "XP Quick Boot Diskette" click on files & save to your hd. read the "Read.1st" on how to do a disk.
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comprun
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17. July 2005 @ 09:32 |
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ddp
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17. July 2005 @ 09:42 |
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comprun
Suspended due to non-functional email address
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17. July 2005 @ 09:50 |
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ok i ran it but how do i use it........ wat do i click on to find it
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ddp
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17. July 2005 @ 10:13 |
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when you run the program, click on do a system scan than look for the line containing "C:\WINDOWS\JAASTE.DLL". in front of that line is an empty box, put a checkmark on it than click "fix checked" button so that the line is deleted. download & run ccleaner including issues. than rerun both norton & the online scan.
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comprun
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17. July 2005 @ 10:19 |
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i ran the program there was no line C:\WINDOWS\JAASTE.DLL was not in there........and wat os ccleaner
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comprun
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17. July 2005 @ 10:46 |
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i jus did norton virus scan again and i read little closer and it says C:\WINDOWS\jaaste.dll is "infected" with a trojan virus i dont know know if that changes anything
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ddp
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17. July 2005 @ 11:22 |
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comprun
Suspended due to non-functional email address
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17. July 2005 @ 14:35 |
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heres the logfile ddp
Logfile of HijackThis v1.99.1
Scan saved at 5:34:46 PM, on 7/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Nikos\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDT/ie/bridge-c18.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x8...
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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jaehomo
Member
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18. July 2005 @ 14:50 |
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The only way to get rid of this file is to go into save mode with command prompt... once you get to command prompt do the following
cd\
cd widows
del jaaste.dll
thats it, your done.
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18. July 2005 @ 18:44 |
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Government big enough to supply everything you need is powerful enough to take everything you have.
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comprun
Suspended due to non-functional email address
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18. July 2005 @ 21:03 |
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k thanx alot guys it worked its all gone............i think haha im pretty shure :)
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ddp
Moderator
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19. July 2005 @ 07:04 |
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teach & learn
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