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iPod Screen Is Broken
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grunge
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12. April 2006 @ 14:34 _ Link to this message    Send private message to this user   
I just got an iPod about a month ago, because of my birthday, my redneck military father bought it for me, but although my mother told him to buy it at best buy, he bought it at walmart, but just ot my luck, the damn thing broke, it was the LCD screen, and it looked like somone tried to open it with a screwdriver, I knew it was my brother who did it, and I dont know how to fix it, i think there is more wrong with it that the screen, if my brother was the one who screwed it up, there is more wrong with it thatn that, anyway, I need a way to replace it, i dont care if it is through the warrenty, i need help...ANYONE!!!
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jazo123
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12. April 2006 @ 20:07 _ Link to this message    Send private message to this user   
I don't think that the warranty covers abuse. I know that you didn't abuse it, but your brother did, but it still doesn't cover that. I'm pretty sure it only covers techinical and manufacturing issues. May be worth it to take it back to Wal-Mart, though to see if they will replace it. If not, I would go to your local apple store to see what it will se you back.

P.S. Why are you calling your pops a redneck? He bought you an iPod! LOL

Please check out my iPod forum. Create an account and we'd be more than happy to help you out with your iPod questions.
http://eXtremeiPod.jconserv.net




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grunge
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14. April 2006 @ 04:09 _ Link to this message    Send private message to this user   
My dad lives in a different state, do i need to get the reciept from him.
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14. April 2006 @ 06:34 _ Link to this message    Send private message to this user   
Yes, you will probably need a proof of purchase. If WalMart do not hand you a replacement (which is likely), I feel your probably going to have to send it to Apple to fix. However, this will cost you, as cosmetic damage isn't covered under Apple's warranty.
iPod_luva
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14. April 2006 @ 07:14 _ Link to this message    Send private message to this user   
i beleive that if it looks like it hasnt been opened at the back - according to the office of fair trading:
Quote:
if there is a problem with something you've bought in the first 6 months it will be assumed that something was wrong with it when you bought it unless the seller can show otherwise
but the OFT source i am using is from the UK - however this may/maybe not be different in the US




----MY PC----

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14. April 2006 @ 07:24 _ Link to this message    Send private message to this user   
Maybe, according to fair-trading.

However, they don't repair broken LCD's under standard warranty.

People should really consider extended warranty. I paid an extra £100 and I am covered for five years, and that includes accidental damage..
iPod_luva
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14. April 2006 @ 07:26 _ Link to this message    Send private message to this user   
i just thought it would help ;) - can you not purchase a warranty, wait a week and then claim??




----MY PC----

Windows XP SP2
Compaq Presario S5150UK
1GB DDR Ram
DVD Reader
16x DVD +/- Ram Writer and 48x CD writer all-in-one
AMD Athlon XP 2600+ 1.91GHz
19" widescreen acer AL1916W TFT Monitor
iPod_luva
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14. April 2006 @ 07:26 _ Link to this message    Send private message to this user   
(inactive message - i triple replied - sorry - the page wouldnt load so i clicked a few times)




----MY PC----

Windows XP SP2
Compaq Presario S5150UK
1GB DDR Ram
DVD Reader
16x DVD +/- Ram Writer and 48x CD writer all-in-one
AMD Athlon XP 2600+ 1.91GHz
19" widescreen acer AL1916W TFT Monitor

This message has been edited since posting. Last time this message was edited on 14. April 2006 @ 07:27

iPod_luva
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14. April 2006 @ 07:26 _ Link to this message    Send private message to this user   
(inactive message - i triple replied - sorry - the page wouldnt load so i clicked a few times)




----MY PC----

Windows XP SP2
Compaq Presario S5150UK
1GB DDR Ram
DVD Reader
16x DVD +/- Ram Writer and 48x CD writer all-in-one
AMD Athlon XP 2600+ 1.91GHz
19" widescreen acer AL1916W TFT Monitor

This message has been edited since posting. Last time this message was edited on 14. April 2006 @ 07:27

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Moderator
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14. April 2006 @ 07:41 _ Link to this message    Send private message to this user   
Quote:
can you not purchase a warranty, wait a week and then claim??
I suppose so, although I cannot guarantee this. You will have to check the terms of the warranty. I got mine with Dixons (UK), for £99.99, and so far, I have had one replacement. As soon as I showed them the warranty reciept, they replaced my iPod -- no questions asked..

Well worth it.
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