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iPod Video Malfunctioning
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scarlet84
Junior Member
_ 		2. May 2006 @ 22:34 _ Link to this message    Send private message to this user   
A couple of weeks ago, I had to send my laptop to get repaired and when I got it back it was set back to factory settings.

So, I re-installed the iPod software and iTunes. That went okay. But when I tried to hook my iPod up the my laptop, I got a message saying 'The USB device attached has malfunctioned and Windows does not recognize it.'

When I unplugged the USB, my iPod seems to have frozen. The backlight won't go off and when I use the click-wheel, nothing happens. I'm not sure how to fix it.

Any ideas what's went wrong and how to fix it?
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DarkJello
Senior Member
_ 		3. May 2006 @ 10:46 _ Link to this message    Send private message to this user   
First off try resetting your iPod by holding Select and Menu. The Apple icon should appear and if it worked your iPod should go back to normal. If your computer still doesn't recognize your iPod try resetting it again [holding select and menu] and while the Apple icon is on the screen hold down select and play which will force your iPod into disk mode. This should allow you to attach your iPod to your computer, and have the iPod updater recognize it. Allowing you to restore the firmware which should solve your troubles.
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theoipod
Suspended permanently
_ 		10. May 2006 @ 06:27 _ Link to this message    Send private message to this user   
try uninstalling anything to do with ipod's from you're computer and then reinstall them again.

I HAD THE SAME PROBLEM AS YOU WITH THE IPOD FREEZING JUST DISCONNECT IT FROM YOU'RE COMPUTER AND LET THE BATTERY DIE.
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scarlet84
Junior Member
_ 		10. May 2006 @ 07:52 _ Link to this message    Send private message to this user   
Thanks theoipod. You're right. When my battery dies, everything worked fine again.
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theoipod
Suspended permanently
_ 		10. May 2006 @ 10:54 _ Link to this message    Send private message to this user   
you're welcome
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This message has been edited since posting. Last time this message was edited on 10. May 2006 @ 10:55
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