Video Ipod problem. Screen turns black and just freezes after main menu.

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Video Ipod problem. Screen turns black and just freezes after main menu.

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hs2009

Newbie

24. December 2006 @ 12:22

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I have a 5.0v 30gb video ipod that freezes up. After I reset it by holding the center and the menu button, the usual main menu comes up:

Ipod [....]}

Music...................>
Photos.................>
Videos..................>
Extras..................>
Settings...............>
Shuffle Songs........>

From this screen if I select anything, the screen will go black and my ipod will freeze up. It doesn't turn off, it just displays a black screen. If I let the backlight go off and then do anything with a button (push/use the click wheel), the same thing happens. When the backlight is kept on, I can continue to highlight the different words on the main menu with the scroll wheel, but that's all I can do.

After the screen turns black and the ipod freezes, I can sometimes hear clicks when I use the clickwheel or push the button, but it is totally random; sometimes I can't hear it at all! When I do hear it, it usually goes away after I have pushed/used the click wheel for about 5 seconds.

Can Anybody Help Me?

[ + quote]

...

CiDaemon

Member

1. January 2007 @ 22:21

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Try doing the "Restore to factory defaults" choice in the iPod updater program. It may be that your firmware somehow got corrupted. If this doesn't fix it, then you've got a hardware problem, which could be a big issue, requiring a return/replace/etc. from apple.

[ + quote]

Brilliant!

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