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DVD Burner will burn CD's but not DVD's
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PacMan777
AfterDawn Addict
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26. February 2007 @ 16:07 |
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Quote:
Also Roxio had a cleaner named RoxiZap for cleaning out their software.
Guess bowler needed to repeat that for you a second time. The software is also available from Roxio. I didn't think it would be that difficult to locate.
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kenwahman
Newbie
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26. February 2007 @ 16:52 |
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When it was first mentioned, I went to the Roxio site and really tried to find it. They don't advertise it for sure. I went on again tonight to see if I could find it just for grins. After a couple of minutes I gave up.
Thanks PacMan for all your help, I'm not out of the woods yet, but at least you guys gave me some options and ideas that made some progress..
I sit in front of a PC drawing on AutoCAD and then writing production plans. So, coming home and sitting in front of this thing troubleshooting, has not been my idea of a good time...The last thing I want to see is another Pc after working on one 10 hours a day...LOL
Talk to ya from Seattle soon!
Kenwahman
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PacMan777
AfterDawn Addict
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26. February 2007 @ 22:28 |
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Doesn't really matter. Bowler gave you a link for the software and you got the job done. A google gives multiple sources to find the program. However, I went to the Roxio-Sonic site, opened Support, typed RoxiZap in the search box and the first thing that came up was an article with the RoxiZap download.
http://tools.roxio.com/support/tools/roxizap.exe
It's been common knowledge that on some systems Roxio files and drivers, even remnants after normal removal with Windows Add-Remove, can cause interference with other software. The RoxiZap program has been discussed in different threads here at AD as well as on other forums. Like most product websites, downloads for utilities and other support items can be found in support at Sonic-Roxio. I can see how long days behind the PC would make you not want to use one any more than you have to.
This message has been edited since posting. Last time this message was edited on 26. February 2007 @ 22:39
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kenwahman
Newbie
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28. February 2007 @ 08:22 |
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Well I changed over the the Hitachi to slave & NEC to master. One thing I noticed when changing the drives, they were both set on CS. Also they changed drive letters, even though the cable went back the same way.
The NEC Still wont write a DVD, & the external still does.
I am just trying to do one thing at a time so I can find the culprit behind this problem.
Tonight I will buy Verbatim & Sony discs, and try those. If that doesn't do it, I will install my other DVDRW 8X drive. After that I don't know.
One other thing that happened, I suspect from using Roxizap on 2/24, Outlook screwed up, we were using Word as my outlook editor. When I tried to print any email, I got "An error has occured in the script on this page" URL res://c:\windows\system32\shdoclc.dll\preview.dlg and a Word error saying "unspecified error"
When I tried to send the email, I got another Word Error Say "interface not registered".
I turned off word as the editor, and used HTML, and everything was fine. Word was fine when opened by itself. So, then trying to repair or reinstall Office, it would not recognize my S/N...I tried 4 times and made sure I was reading and typing it correctly. I may have to restore the system back a couple days.
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Senior Member
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28. February 2007 @ 10:44 |
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Yea I've used Roxio Zap and screwed some stuff up but if I have too many problems I swap hard drives that is pre-loaded with all my programs reload the screwed up drive swap back and away I go, put my good drive away for another screw up
RBROCK
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PacMan777
AfterDawn Addict
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28. February 2007 @ 12:00 |
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Originally posted by kenwahman:
Well I changed over the the Hitachi to slave & NEC to master. One thing I noticed when changing the drives, they were both set on CS. Also they changed drive letters, even though the cable went back the same way...
My first post was on the CS jumper setup on Dells. Guess you chose not to pay attention. From your description you have things set up wrong or the NEC was already in the Master position. Otherwise the cable couldn't have gone back the same way and be right. The Master drive has to be on the end connector of the IDE cable whether using the CS or Master/Slave convention.
The first thing you check is the media, then the software, and then the hardware. It's a process of elimination going from easiest to more difficult. Unless something stands out, you stay on track instead of jumping all over the place.
If you have questionable media, you make sure your firmware is up to date. If it is, buy some quality media. It's not like you can't use it later. So it's not a waste. Still no go, check the software. Record the output to the hard drive and try burning with the free ImgBurn. Two pieces of software failing with good media indicates a drive problem. Simple process when you follow it. Seems you're still wondering about the media while working on the hardware. I'll not comment on jumpers anymore, you didn't care to pay attention or ask questions about my first post.
Since you don't care to pay attention to what I have to say, I'll stop interfering. Good luck.
This message has been edited since posting. Last time this message was edited on 28. February 2007 @ 12:25
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kenwahman
Newbie
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28. February 2007 @ 19:26 |
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changed to Verbatim DVD+R discs, everything is fine.
My system was screwed up from all the Roxio & Nero Scrubbers So I had to restore back 7 days, uninstall Roxio, and delete some files manually in the register.
So far so good, all my other software systems are working again, and I can write DVD's.
I guess what was throwing me, was the external drive being able to write to the DVD-R but not the internal drive.
Moral, trust ye experts!
Thanks
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PacMan777
AfterDawn Addict
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28. February 2007 @ 21:12 |
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You're welcome, but I don't think I'll flatter myself by thinking I'm an expert. Usually trying to solve a problem in steps gets things done. Firmware and media are the first things to check out when drive problems crop up. I believe that was mentioned a few days ago. Not all drives support all media, so it's not a surprise to see one drive burn a disc and another not. So, use up those CMCs with the external drive. With my past experiences with CMC, I think I'd relegate them to less important material.
This message has been edited since posting. Last time this message was edited on 28. February 2007 @ 21:16
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kenwahman
Newbie
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1. March 2007 @ 02:43 |
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I did check for firmware from Dell, in the begining and there was nothing for that drive. I then went to NEC and again nothing.
I don't know if I'm out of the woods yet, but it sure felt good to burn a disc....
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PacMan777
AfterDawn Addict
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1. March 2007 @ 09:41 |
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With it back to burning, I'd say you're "out of the woods". If anything crops up, it should be managable. If the firmware they have listed matches your drive, that means you're good to go, you just can't burn those CMC "pies" you have.
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Senior Member
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1. March 2007 @ 17:57 |
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Originally posted by 300bowler:
Thats why i would bet a lot of money that ur problem is the disks.
Try Verbatims and it should solve ur problem.
Originally posted by kenwahman:
changed to Verbatim DVD+R discs, everything is fine.
I also would bet a lot of money if u didn't switch the NEC to master u would have been able to burn the Verbs with the NEC
Glad to see u got it all sorted out.
"When I look at the smiles on all the childrens faces, I just know theyre about to jab me with something."- Homer Simpson This message has been edited since posting. Last time this message was edited on 1. March 2007 @ 17:57
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PacMan777
AfterDawn Addict
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1. March 2007 @ 21:24 |
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I wouldn't bet against you Bowler. Dell doesn't make too many mistakes building their PCs, especially putting in the drives. The drive position was really a nonissue. If he put everything back as it was and just uses good media the situation would be resolved.
My first post covered humoring NEC and getting good media. Too many people with too much info got kenwahman confused. Had he gone with our first comments, the problem would have been resolved a week ago. The typical procedure is eliminating firmware, media, software, and hardware (in that order). To solve this problem all that was needed was check the firmware and try a good quality media. Instead of following my suggestion following the log you suggested, the troubleshooting process jumped all over the place instead of following a reasonable, set path. On the net we can't do hands on, so it has to be a process of deductive reasoning. You can't jump all over the place and diagnose problems properly and in a timely manner.
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Senior Member
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2. March 2007 @ 06:37 |
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Yeah, u are totally right :)
"When I look at the smiles on all the childrens faces, I just know theyre about to jab me with something."- Homer Simpson
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Senior Member
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2. March 2007 @ 11:13 |
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I think he had a picnic
RBROCK
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kenwahman
Newbie
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2. March 2007 @ 12:29 |
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If that's what you call a picnic, how come I have super sessions with a therapist now....LOL
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Senior Member
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2. March 2007 @ 15:46 |
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P.i.c.n.i.c. = problem in chair not in computer... LOL (just kidding you)
RBROCK
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Adamontar
Junior Member
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2. March 2007 @ 22:52 |
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I heard that when your dvd burner is old, you had it for a few years, the laser that burns the disks starts to degrade. Like old people needing glasses to see small print, your burners laser cant burn the smaller pits of dvd, only the larger pits of a cd. Thats why I believe Blu-ray, and HD-DVD burners will probably be good for a few months, before they cant burn the even smaller pits of a Blu-ray or HD-DVD.
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Mez
AfterDawn Addict
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5. March 2007 @ 03:59 |
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Trying to burn with a marginal burner to marginal media can be VERY confusing. When on the edge of usable quality, usability will vary from disk to disk and even within a disk. This is one of the most important lessons to learn in the burning business.
NEC is about as marginal a burner as you can get. No-name burners from China are apt to be much better. I speak from experiance.
Adamontar,
You need to remember burned disks use light sensitive dyes. Sun light will quickly degrade burned disks left upside down. Marginal media disks degrade faster as well. If you take care and keep even marginal disks in the dark they will last for years. Burned disks scratch much easier than the pressed disks. The plastic is softer. When the largest pack on DVDs you could buy at Best Buy was a 20 pack for $25 on sale I used to buy marginal media off eBay. That was a long time ago. Most of those disks are still good.
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kenwahman
Newbie
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5. March 2007 @ 05:23 |
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Yeah, I'm looking into a new burner. It's hard to determine which are good and which aren't. Any recommendations?
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Senior Member
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5. March 2007 @ 09:12 |
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I have never had any problems with Pioneers only thing is they cant booktype.
I remember seeing an addict's list of burners but cant remember how it went or the AD addict , maybe try searching for it.
"When I look at the smiles on all the childrens faces, I just know theyre about to jab me with something."- Homer Simpson
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Mez
AfterDawn Addict
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5. March 2007 @ 12:56 |
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lite-on is one of the best and way cheaper than any other burner in its class.
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PacMan777
AfterDawn Addict
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5. March 2007 @ 14:23 |
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Originally posted by kenwahman:
Yeah, I'm looking into a new burner. It's hard to determine which are good and which aren't. Any recommendations?
One of the best is the Plextor 716. Newegg has/had the slot loader on sale with a rebate for about $100. Mine has been worth it. Lite-On, BenQ, Sony, HP, and other less expensive burners do a good job. I wouldn't say it's a requirement, but for best overall compatibility, a burner that supports booktyping would be nice.
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Mez
AfterDawn Addict
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6. March 2007 @ 04:41 |
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My last reader that couldn't read both + & - Rs died a while ago. Booktyping is only important if you need it. I had forgotten about that flag. However, if you had a real old DVD reader that would be an important issue. Booktyping is a flag that tells the reader what kind of disk it is reading. Some readers will not try and read the disk if the booktype is wrong. My oldest reader is more than 4 years old and will read + or - Rs. If you are not sure about this it would be wise to check before you buy.
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Mez
AfterDawn Addict
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6. March 2007 @ 17:46 |
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Image burn allows you to set booktypes for these burners; Lite-on, LG,Nu Tech,Plexor,Samsung,BenQ,and Nec
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PacMan777
AfterDawn Addict
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7. March 2007 @ 01:24 |
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Originally posted by Mez:
My last reader that couldn't read both + & - Rs died a while ago. Booktyping is only important if you need it. I had forgotten about that flag. However, if you had a real old DVD reader that would be an important issue. Booktyping is a flag that tells the reader what kind of disk it is reading. Some readers will not try and read the disk if the booktype is wrong. My oldest reader is more than 4 years old and will read + or - Rs. If you are not sure about this it would be wise to check before you buy.
That's what I was talking about, broadest compatibility. Booktyping is simply adding compatibility for those fringe players that might not otherwise play the media. As I mentioned, it's not a requirement (or even a need) for most people. I've seen one player in the past few years that wouldn't play +/-R formats (it would have been nice to have the backup booktyped then). If the drive booktypes, there's no reason not to use it. Personally for burning tasks, I use a burner that booktypes (don't have to, just like to). Nobody is trying to sell booktyping, just noting it's possibilities and that it exists.
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