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betty9010
Newbie
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17. October 2007 @ 16:19 _ Link to this message    Send private message to this user   
Hi, can some please try and explain to me in English why my downloads are not working! My faces are still yellow even thou my NAT is ok. My ratio is saying it is bad. Does anyone know how to change this?! Thanks x
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AfterDawn Addict
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17. October 2007 @ 16:49 _ Link to this message    Send private message to this user   
Sounds like your ISP is blocking torrents, do you see it here: http://www.azureuswiki.com/index.php/Bad_ISPs or what is it, maybe someone knows? If your client supports Protocol Encryption, try enabling it: http://forums.afterdawn.com/thread_view.cfm/395674 and try a port over 10,000 that isn't the default.
Senior Member
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17. October 2007 @ 17:27 _ Link to this message    Send private message to this user   
Could you clarify your situation a bit?

Which bittorrent client are you using?

You say your downloads are not working, but your ratio is saying it is bad.
The ratio going bad should mean you are downloading but not uploading.
Please give a little more info on your problem.
betty9010
Newbie
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17. October 2007 @ 17:43 _ Link to this message    Send private message to this user   
Im sorry i dont know what you mean by bittirrent im very new to this.
I am using Azureus and when trying to download it is very slow and the faces on the left are always yellow. It is saying im firewalled reachability problem and my shar ratio is bad. I have no idea how to change any and being very new to this im not very well up on computer talk.

Thanks
AfterDawn Addict
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17. October 2007 @ 18:00 _ Link to this message    Send private message to this user   
If Azureus is what you're using, that is your Bittorrent client. The link I gave you shows how to enable Protocol Encryption within it. What firewall do you use, do you use a router? Azureus needs access through them. By the way, never used Azureus but understand it's a bit complicated for first timers.
betty9010
Newbie
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17. October 2007 @ 18:05 _ Link to this message    Send private message to this user   
Thanks. Sorry whats the Protocol Encryption? Im just running a Windows one I think but I have turned that off.

Thanks
AfterDawn Addict
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17. October 2007 @ 18:15 _ Link to this message    Send private message to this user   
When the packets download to you, your ISP can recognize them as torrents. Protocol Encryption is just a way of making them unrecognizable so they aren't blocked. May or may not help.

This message has been edited since posting. Last time this message was edited on 17. October 2007 @ 18:16

betty9010
Newbie
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17. October 2007 @ 18:16 _ Link to this message    Send private message to this user   
Ok thanks. Can you help me any further to get around this problem I dont know where to start. Thanks
AfterDawn Addict
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17. October 2007 @ 18:35 _ Link to this message    Send private message to this user   
You need to set a port for Azureus that isn't the on that comes installed or is under 10,000: http://www.azureuswiki.com/index.php/PortIsBlacklisted Nothing to do with connection but you should look into Safepeer: http://www.azureuswiki.com/index.php/SafePeer Again, Azureus has to have access through any firewall or router, have you any installed?
betty9010
Newbie
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17. October 2007 @ 18:38 _ Link to this message    Send private message to this user   
I dont have a router and my firewall is off. My current port is 6881 should this be changed and how?

Holly
AfterDawn Addict
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17. October 2007 @ 18:49 _ Link to this message    Send private message to this user   
You shouldnt use 6881, ISP's can block it, look here for settings: http://www.afterdawn.com/guides/archive/...reus_page_3.cfm
betty9010
Newbie
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18. October 2007 @ 16:18 _ Link to this message    Send private message to this user   
Hi

I've tried 100's of ports and they are all closed. Should I countine to try other ports or is there a prob?

Thanks
Senior Member
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18. October 2007 @ 16:32 _ Link to this message    Send private message to this user   
There is a problem.
Is your firewall off when testing?
What is your firewall make?

I know you mentioned no router, do you have a modem from your ISP (Internet Service Provider)?
Sometines those modems come with firewall, like routers.
betty9010
Newbie
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18. October 2007 @ 16:34 _ Link to this message    Send private message to this user   
My windows firewall is off. That is the only firewall im aware im running. I am on BT broadband (sorry im a computer tard) and just have a box that plugs in to my comp and phone line.

Thanks
AfterDawn Addict
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18. October 2007 @ 16:45 _ Link to this message    Send private message to this user   
If you don't use a router and your firewall is off and you have tried many ports I would seriously lean towards your ISP causing this. You could try port 480 or 1720 that other processes use but I doubt that will help. Do you use Vista by any chance?
Senior Member
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18. October 2007 @ 16:50 _ Link to this message    Send private message to this user   
Nothing to be sorry about, none of us knows everything.

BT Broadband is on the Bad ISPs (UK) for a variety of reasons, including throttling.

But I think you still should be able to get a port open.
Do you know the make and model of the modem they gave you?
This may have be like a router in that you have to clear Azureus through it.

Also you should make an exception in the Windows Firewall as it is not that difficult.
If you have XP, this is a good guide: Portforward.com Windows XP Program Azureus.

Post back on the modem as I am suspecting that it is the issue.
AfterDawn Addict
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18. October 2007 @ 16:52 _ Link to this message    Send private message to this user   
I think I have read that BT throttles torrents, you might try after midnight and see if that makes any difference.
betty9010
Newbie
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18. October 2007 @ 16:53 _ Link to this message    Send private message to this user   
Ok, where would I find the make and model of the router? It was all working fine and one day it went to pot. Im running vista. I think I know how to add the ports to alow them through.

Thank you soooo much.xxx
betty9010
Newbie
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18. October 2007 @ 16:58 _ Link to this message    Send private message to this user   
This had been going on since yesterday. It was random because everything was working fine for a few weeks, so i dont know what went wrong with it. If i wait till after mid night what should i do then,port and fire wall wise. My firewall that im aware of is off at the min.

Thanks.
Senior Member
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18. October 2007 @ 17:03 _ Link to this message    Send private message to this user   
As far as the modem, there should be some information on the modem itself.
Or you can check some of the documents you got.
From what I have seen in forums it might be a voyager, but I can't be certain about the model, although 205 has come up alot.

Mistycat is correct, it appears that BT is notorious for throttling bittorrent during day and evening.
After your port gets cleared, you should look into installing the speed scheduler plugin as you will probably get best speeds during the early AM.
Senior Member
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18. October 2007 @ 17:04 _ Link to this message    Send private message to this user   
I just saw your post about the modem acting up.
What has been the problem with it?
It is possible that your modem has gone bad.
betty9010
Newbie
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18. October 2007 @ 17:12 _ Link to this message    Send private message to this user   
Would the modem be the white box under my feet, where all the wires come out of? I really am a tard when it comes to this and I dont really know much about comps. So is it my BT thats blocking it? As I said it was fine at first and then just suddenly started. All the faces on my down loads are still yellow and its saying I have bad ratio and there is a firewall reachabillity problem. My firewall is still off, but I dont know if this is because I have not selected the correct port.

Thanks
Senior Member
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18. October 2007 @ 17:23 _ Link to this message    Send private message to this user   
That white box with the wires is probably the modem.
See if you can find some kind of name and number on it.

What BT is doing would not cause all the ports you have tried to be blocked.
It would slow down activity and they might block some of the lower ones below 10,000.
betty9010
Newbie
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18. October 2007 @ 17:26 _ Link to this message    Send private message to this user   
Its a BT hub wireless.Theres a few sets of numbers on the back. Which one would I need? Do you think maybe restarting the box might help out?

Thanks
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Senior Member
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18. October 2007 @ 17:32 _ Link to this message    Send private message to this user   
Re-Starting may help with whatever problem you were having before.
But I think you will need to clear Azureus through the BT Hub.

Try and see if this guide works: Portforward.com BT Hub & Azureus.
 
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