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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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Raco
Newbie
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13. December 2007 @ 08:34 |
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Still it would be nice if we got some communication,Ignoring emails etc isnt good for buisness and i will never use model-gadget again.
The money i can handle waiting for,Its letting my kids down at xmas what has pissed me off.
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DjPhreeze
Newbie
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13. December 2007 @ 08:37 |
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All,
Just a quick update ... I can confirm he has NOT done a runner, I have spoken to him this morning.
It sounds like all orders are being worked through at the moment, apprantly mine is being sent out today.
Fingers crossed.
This message has been edited since posting. Last time this message was edited on 30. December 2007 @ 20:51
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mjcuk
Newbie
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13. December 2007 @ 08:39 |
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To be fair if you owned a shop/website selling things and people posted what was posted would you leave it up?
Communication has been bad - if he's out of stock, all people with orders should have been informed, I agree completely.
At least he's stopped taking orders for them, he'll start working through the backlog and hopefully if he's seen those reviews he'll know about this thread and take on board what people have said.
Everyone is getting annoyed/angry/upset because we're a week and a half away from Xmas and a lot of people have bought them for presents. There seems to be a worldwide shortage - people all over the world have had the same idea as you all ;)
You'll all get your orders, it just depends on stock levels I guess. Talking about credit card chargebacks and trading standards a week after purchasing is taking it a bit far. Fair enough it says 3-5 days and theres no response from emails sent but you've got people buying the cards up in 10's of units. My first order (which was fulfilled) was placed on the 30th of Nov, the second order placed 6 days later was over 2600 digits up from that first order.
Thousands of orders, not enough time to send messages to each and every person. I guess the best we can hope for is that we don't lose any money and we get our items.
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Raco
Newbie
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13. December 2007 @ 08:40 |
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Thankyou Dj for the update.How did you manage to speak to him?.
Even so a quick note on the webpage telling customers all orders are being worked through at the moment would put alot of minds to rest.
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azster
Newbie
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13. December 2007 @ 08:43 |
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well to be honest he realy doesnt want to talk to us, im in the same situation as others, i havent hurd anything about my items and when il be getting them, iv sent him emails, tryed calling him but he really doesnt want to know so what else can we do, then complain to trading standards ect,
he is dispathcing items, it seems to me he is just overloaded with orders.
it is wrong that he took off all the bad reviews and he has not put on any updates on his website. but if you put yourself in his shoes...if your working hard to do the best you can and then people are writing bad reveiws you'l feel upset wouldnt you?
there isnt alot we can do, we are all angry but sending him threating emails is just going to provoke him. lets keep it cool and have some faith in him....
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DjPhreeze
Newbie
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13. December 2007 @ 09:05 |
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Originally posted by Raco:
Thankyou Dj for the update.How did you manage to speak to him?.
Even so a quick note on the webpage telling customers all orders are being worked through at the moment would put alot of minds to rest.
I have a mobile number which I have sourced, which Im not prepared to give out but as I said I have spoken to him and it does sound as if he is slowly but surely working through orders ...
I actually feel kind of sorry for him which all these orders flooding in, but then if you know your stock wont last then stop taking orders when all your stock is spoken for.
Either way - lets hope we all get sorted out soon!
This message has been edited since posting. Last time this message was edited on 30. December 2007 @ 20:53
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azster
Newbie
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13. December 2007 @ 09:12 |
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hey dj
thanks for the update, i do feel sorry for him too, and i do have hope he will give us our items too
did you place your order on the 8th cos i did too so hoping mine will be posted out today too..
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DjPhreeze
Newbie
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13. December 2007 @ 09:16 |
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Originally posted by azster:
hey dj
thanks for the update, i do feel sorry for him too, and i do have hope he will give us our items too
did you place your order on the 8th cos i did too so hoping mine will be posted out today too..
Yes, my order was placed on 08/12.
:)
This message has been edited since posting. Last time this message was edited on 30. December 2007 @ 20:56
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azster
Newbie
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13. December 2007 @ 09:16 |
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and dj have you got a confirmation email from him that your order has been dispatched???
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azster
Newbie
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13. December 2007 @ 09:32 |
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Originally posted by DjPhreeze:
Originally posted by azster:
hey dj
thanks for the update, i do feel sorry for him too, and i do have hope he will give us our items too
did you place your order on the 8th cos i did too so hoping mine will be posted out today too..
Yes, my order was placed on 08/12.
:)
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and dj have you got a confirmation email from him that your order has been dispatched???
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mjcuk
Newbie
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13. December 2007 @ 09:36 |
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Well I hope he's sorting them out on a first come first served basis and mine get dispatched before yours do :p
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markjaide
Junior Member
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13. December 2007 @ 09:37 |
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well i ordered mine on te 7th so i wonder were mine is please give me his mobile number so i can contat him
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Conaire
Newbie
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13. December 2007 @ 09:38 |
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I placed my order on the 7th so i'm expecting some sort of confirmation either today or tomorrow that its been dispatched.
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DjPhreeze
Newbie
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13. December 2007 @ 09:41 |
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Originally posted by azster:
Originally posted by DjPhreeze:
Originally posted by azster:
hey dj
thanks for the update, i do feel sorry for him too, and i do have hope he will give us our items too
did you place your order on the 8th cos i did too so hoping mine will be posted out today too..
Yes, my order was placed on 08/12.
:)
Link to this message
and dj have you got a confirmation email from him that your order has been dispatched???
No confirmation of Dispatch yet ... and my order is still Processing.
As I stated previously - I will NOT be giving the mobile number out. He has not done a runner.
Thanks.
This message has been edited since posting. Last time this message was edited on 30. December 2007 @ 20:58
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skandark
Newbie
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13. December 2007 @ 09:41 |
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removed due to replies below
SKANDARK
This message has been edited since posting. Last time this message was edited on 13. December 2007 @ 11:23
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markjaide
Junior Member
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13. December 2007 @ 09:43 |
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ok but y cany u give it out i just want to make sure my order is coming and has been recieved at least tell me were you got it from and i will find it myself ,or contact him for me
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ModGadget
Member
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13. December 2007 @ 10:05 |
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Hi Guys, I'm Mike from Model-Gadget.com. I understand that there has been some issues regarding the shipment status and emails which all due to our server-down problem recently. we are unable to receive any mails at that time and all problem has now been rectified. as we have up to 11 thousand emails to catch back, it will really take sometimes for us to get on to your emails. I can reassure you that all of your order will be ship out in a time slot of maximum 7 working days. however if you do not receive your order after 7 working days, please feel free to contact my personal number on 07979648571 with your order number handy. we have stop taking order for R4DS due to the stock availability issue, however the rest of the cartridge such as M3DS Simply, M3DS Real, Cyclo DS, and acekard are in stock. Down the line, please accept my apologise for this delay on both your order delivery and your mails. Merry X'mas.
Console PC Com Limited | www.model-gadget.com | www.rcheli.co.uk | +44-02030393537
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skandark
Newbie
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13. December 2007 @ 10:05 |
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removed due to reply above
SKANDARK
This message has been edited since posting. Last time this message was edited on 13. December 2007 @ 10:08
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skandark
Newbie
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13. December 2007 @ 10:08 |
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ah nice reply from modgadget :)
SKANDARK
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ModGadget
Member
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13. December 2007 @ 10:09 |
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Hi Guys, I'm Mike from Model-Gadget.com. I understand that there has been some issues regarding the shipment status and emails which all due to our server-down problem recently. we are unable to receive any mails at that time and all problem has now been rectified. as we have up to 11 thousand emails to catch back, it will really take sometimes for us to get on to your emails. I can reassure you that all of your order will be ship out in a time slot of maximum 7 working days. however if you do not receive your order after 7 working days, please feel free to contact my personal number on 07979648571 with your order number handy. we have stop taking order for R4DS due to the stock availability issue, however the rest of the cartridge such as M3DS Simply, M3DS Real, Cyclo DS, and acekard are in stock. Down the line, please accept my apologise for this delay on both your order delivery and your mails. Merry X'mas.
Console PC Com Limited | www.model-gadget.com | www.rcheli.co.uk | +44-02030393537
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mjcuk
Newbie
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13. December 2007 @ 10:09 |
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Hi Mike,
Thanks for taking the time to post, I'm sure you will have put a lot of people's minds at rest.
Cheers
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ModGadget
Member
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13. December 2007 @ 10:13 |
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mjcuk, thanks a lot.. appreciate your feedback on my post.. will do my best not too dissappoint everyone..
Console PC Com Limited | www.model-gadget.com | www.rcheli.co.uk | +44-02030393537
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DjPhreeze
Newbie
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13. December 2007 @ 10:17 |
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Hopefully that has now answered everyones questions ...
The number that has been posted is the same on that I had.
There is no need to bombard him with calls though as he has stated ALL orders will be out.
Thanks Mike,
Phreeze.
This message has been edited since posting. Last time this message was edited on 30. December 2007 @ 21:00
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markjaide
Junior Member
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13. December 2007 @ 10:23 |
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thanx for that now we no were we stand i have just phoned him and he assures me my order will be posted tomorrow or the nxt day i ordered on the 7th and hes saying around 5 days to b processed which is fairenough,just glad to have had a reply from him now we can all stop worrying
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ModGadget
Member
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13. December 2007 @ 10:24 |
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thank you DjPhreeze, can't believe we still gain so much trust and back up from you guys.. appreciated your kind feedback. thanks ;)
Console PC Com Limited | www.model-gadget.com | www.rcheli.co.uk | +44-02030393537
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