Originally posted by ModGadget:

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if you place your order for the m3 simply today, your new order will be ship out on tuesday or wednesday and you should have it just before weekend next week. the m3 simply have no stock issue. thanks :)

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Originally posted by gazbills:

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Hi Mike,
Order placed 10th (order #25216). Please advise of delivery date.
Happy to pay extra for the M3DS if it speeds things up?

Many thanks,
Gareth

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Originally posted by Fran72:

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Originally posted by ModGadget:

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if you place your order for the m3 simply today, your new order will be ship out on tuesday or wednesday and you should have it just before weekend next week. the m3 simply have no stock issue. thanks :)

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Just placed the order...thanks again mate. :)

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Originally posted by ModGadget:

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Originally posted by yrag01:

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Hey mike, I also haven't got an order number, just a worldpay Transaction ID: 284772244.Any chance of a Status update?

I have emailed you a few times before I read about what has happened, so apologises if this looks familiar. I am just anxious that I get this in time for Christmas so my little brother doesn't kill me ^_^

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hi there, unfortunately the order you have is for the m3Lite and this product is currently not available anymore. your payment has been fully refunded back to your card. however, if you would like to place a new order for something similar, may be the new M3DS real, please go ahead with it, and let me have your new order number, I'll personally put your new order on next day delivery as you have been waiting for the previous order quite long.

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Originally posted by Raco:

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Hi modelGadget..Is there still stocks of the M3s and if i order one of these today would i receive it before xmas,I Understand you are busy doing back logs of orders thats why im a bit worried about ordering anything else of late..
But If you give me the go ahead i will order today.


Regards K A Willis

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Originally posted by yrag01:

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Originally posted by ModGadget:

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Originally posted by yrag01:

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Hey mike, I also haven't got an order number, just a worldpay Transaction ID: 284772244.Any chance of a Status update?

I have emailed you a few times before I read about what has happened, so apologises if this looks familiar. I am just anxious that I get this in time for Christmas so my little brother doesn't kill me ^_^

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hi there, unfortunately the order you have is for the m3Lite and this product is currently not available anymore. your payment has been fully refunded back to your card. however, if you would like to place a new order for something similar, may be the new M3DS real, please go ahead with it, and let me have your new order number, I'll personally put your new order on next day delivery as you have been waiting for the previous order quite long.

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Hey, thanks for that. Just ordered a M3DS Real - Rumble Bundle with 2GB microSD. Order number:#26059.

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Originally posted by Garblade:

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Hi Mike,
order placed on monday (10th) for a R4 DS (#25088), could you confirm that I can expect despatch by tuesday/wednesday?

And many thanks for taking the time to answer all our questions. Much appreciated.

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Originally posted by noiyth:

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Hi Mike,

Appreciate there is a high demand at the moment, but any possibility you can update me on the status of my order Order #23291.

It's for my Brother for xmas

Much appreciated.

Nathan

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Originally posted by ModGadget:

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Originally posted by lisa0107:

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hi my grandad ordered 2 r4's for my daughters christmas presents could you please tell me is he going to receive them in time for christmas

order no is 24393
ordered on the 8th december 07

thanks lisa

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hi, your grandad order is in the queue to be ship out on tuesday next week, so it will be on time for x'mas. thanks :)[/quote

thanks for reply and letting me know thanks

Originally posted by ajlajl:

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I am really disappointed with Model Gadget.

It is now 3 weeks since MG took GBP 66.73 from my card via World Pay and I have still not received an order update. I never got a confirmation order email - and have emailed the supplied email addresses twice a week since the order. I did have one reply saying they would personally look into my order the next day (2 weeks ago) and nothing since.

There is no answer from the phone line and you cannot leave a message. How are you supposed to deal with a trader like this?

It is now 2 days after my daughter's birthday - so had to find something else for her birthday present.

My worldpay trans datials are:
Transaction for the value of: GBP 66.73
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Merchant's cart ID: osCsid=c9bd0fb41cd78654d801dcf05282bc2e
Authorisation Date/Time: 23/Nov/2007 14:37:59
Transaction ID: 281762780

I think its refund and apology time.

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Originally posted by andyroo75:

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hi model gadget
i ordered r4ds on 4/12/07 i did not receive a order conformation just a worldpay id transaction- 284284371, i realize you are busy but it would be nice to think i might receive it before christmas
thanks andrew

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Originally posted by ModGadget:

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Originally posted by ModGadget:

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Hi Guys, I'm Mike from Model-Gadget.com. I understand that there has been some issues regarding the shipment status and emails which all due to our server-down problem recently. we are unable to receive any mails at that time and all problem has now been rectified. as we have up to 11 thousand emails to catch back, it will really take sometimes for us to get on to your emails. I can reassure you that all of your order will be ship out in a time slot of maximum 7 working days. however if you do not receive your order after 7 working days, please feel free to contact my personal number on 07979648571 with your order number handy. we have stop taking order for R4DS due to the stock availability issue, however the rest of the cartridge such as M3DS Simply, M3DS Real, Cyclo DS, and acekard are in stock. Down the line, please accept my apologise for this delay on both your order delivery and your mails. Merry X'mas.

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