Originally posted by guyhood:

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Order #20314 (Despatched 02 dec) So where is it? Proof of Postage?
Order Date: Thursday 29 November, 2007

Looking at other posts on this site I think I've been waiting the longest. So if you've had the message to say item despatched don't hold your breath.

For those of us still waiting, I suggest we atleast get some pay back on these guys. If any of you use any formus other than this one. Make sure you post a message telling the WORLD about these guys. Then hopefully other people will avoid these idiots.

Happy New Year to you all.

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Originally posted by TAFF66:

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IM GLAD YOU GOT YOUR ORDER BUT WHEN DID YOU ORDER IT AND WHEN WAS IT DISPATCHED ? STILL WAITING FOR MINE FROM THE 9TH DEC ANYONE ELSE ORDER AROUND THAT DATE HAD THERE ORDERS ? TAFF

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Originally posted by TAFF66:

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IM GLAD YOU GOT YOUR ORDER BUT WHEN DID YOU ORDER IT AND WHEN WAS IT DISPATCHED ? STILL WAITING FOR MINE FROM THE 9TH DEC ANYONE ELSE ORDER AROUND THAT DATE HAD THERE ORDERS ? TAFF

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Quote:

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Please can we have some for of update on the following transaction, placed on the 9th December as we have tried to contact you
nemerous times via email and phone, with no reply:

Transaction details:
Transaction for the value of: GBP 70.73
Description: Purchase from www.model-gadget.com


Transaction is for 2x M3's and 2x1Gb micro SD cards. We paid for next day delivery, which we are still waiting on, almost 20 days later.


If we do not hear anything by the 9th of January 08 we will assume that you are in breach of Distance Selling Regulations:

-Contract performance

-You must deliver goods or provide services within 30 days, beginning -with the day after the consumer sent an order,
-unless you agree otherwise with the consumer.
-
-If you are unable to meet the deadline, you must inform the consumer -before the deadline expires and,
-unless a revised date is agreed, the consumer must be refunded within -a further period of 30 days.
-
-The consumer cannot be obliged to agree to a revised date. If he or -she does not, then the contract is
-thereby cancelled and any money paid must be returned within 30 days.
-
-If you wish to provide substitute goods or services, then this must -have been made clear in the prior information
-received by the consumer before entering the contract.

No alternate delivery timeframe has been offered by yourself, or agreed to by ourselves, due to the fact it is IMPOSSIBLE

to get a reply from you using any method (Your phone goes to message, and has done for the last 3 weeks; we have sent

in excess of 20 mails to all of your mail addresses, none of which have been replied to & the Skype facility on your site appears

to have been removed).



Least you can do i the circumstances is give us some form of timeframe for delivery. An free upgrade of the order to 2Gb cards would
go a long way to restoring our faith in your company.

If we do not hear anything from you soon, we will be forced to claim the full payment back from worldpay, and contact your local (Surrey)
trading standards, as others on the After Dark forum which I'm sure you are aware of
(http://forums.afterdawn.com/thread_view.cfm/32/593234#3661754 - Ordered from Model-gadget.com) appear to be doing.

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Originally posted by stellaz:

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Hi I have had the same experience as you guys - I have just reported this to Watchdog as it's a joke and worldpay do not seem to be contactable or interested - they are probably still handling money so this guy can rip other people off. I have to wait 30 days and then the bank are going to chase this rip off merchant - not fair!

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