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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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hairzo
Account closed as per user's own request
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6. January 2008 @ 22:46 _ Link to this message    Send private message to this user   
Mike if you are still reading this forum could you check my order please.



Order Number: 27212

Date Ordered: Saturday 29 December, 2007

Thanks in advance.

Boo.

This message has been edited since posting. Last time this message was edited on 6. January 2008 @ 22:54

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biker1970
Newbie
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7. January 2008 @ 05:02 _ Link to this message    Send private message to this user   
Placed my orer 18th December 07. Order reportedly dispatced 28th December. Here I am 10 days later - still waiting. Think I give it 48 hours before requesting a refund from my credit card company.

Will update if received.
Eptonio
Newbie
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7. January 2008 @ 05:29 _ Link to this message    Send private message to this user   
It is definitely the case that he has prioritised the people who have requested their orders to be sorted out via this forum. A lot of people ordered after me, but received ages ago because they found this thread before me! Wheres the fairness in that!?

Mine has been 30 days today, i dont really want to get my money back through my bank etc... and have to start the waiting process again, i just want what i have paid for!

Frustrating.........
Newbie
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7. January 2008 @ 07:25 _ Link to this message    Send private message to this user   
I found this forum while searching google for more info about this and wish I could come in with good news but sadly it's another tale of woe about this damn site.

I ordered a single CycloDS with no memory card on the 21st and was told it was dispatched on the 28th and I still haven't got mine. I have sent several emails to all of the email adresses on the site with no reply.

In the last email I gave him till end of business on tuesday before I would, on wednesday morning, report him to trading standards and the police.

I feel like many of you guys here I have been ripped off and will also be warning people on every forum I am registered on that this site is a rip off and also be mentioning it on my weekly podcast Radio-Ninty.

I don't even know if it's worth it but my order number is #26851 not that it really matters now my sisters birthday is today and I have nothing for her except a hug so thank you very much to the liars at model-gadget for ripping me off big time.
alfie786
Newbie
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7. January 2008 @ 10:46 _ Link to this message    Send private message to this user   
Hi

I had ordered before xmas and recieved just before by keeping on emailing the guys.

I ordered anotehr 2 ITEMS and went through WORLD PAY paid as i recieved an email from worldpay and the guys at model-gadget have not confirmed on my account and have not recieved goods of
£60 yet and why? why do u not answer these EMAILS!!
wipac
Newbie
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7. January 2008 @ 17:51 _ Link to this message    Send private message to this user   
hi

that's my third message for this
I have ordered a cyclo ds before xmas the monday 17 december and since I have seen "despached" on the information of my order on the internet site model-gadget.com. but that was 2 week ago.
now I want to know what is the problem.
if there is a problem you must inform your customers, we have paid for buy things and we want just the true.

my Order Number: 26504

but I can understand that you can have big problems but just inform us

thanks for your future answer

louit
Junior Member
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7. January 2008 @ 17:58 _ Link to this message    Send private message to this user   
Might be worth us all, and even those who have had orders delivered, but maybe paid for next day and ended up with next month -

The new series of BBC Watchdog starts this week -

Wednesday 9th January

I know a few of us have already filled in the online form, hopefully we can get model-gadget on this week or next weeks show and prevent him ripping off anyone else.

Link is here...
http://www.bbc.co.uk/consumer/tv_and_rad...act_index.shtml

m3ds - it's what the ds was made for
All you ever need, Mr. Hankys m3simply guide http://forums.afterdawn.com/thread_view.cfm/451129
NTGworld
Suspended due to non-functional email address
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8. January 2008 @ 03:20 _ Link to this message    Send private message to this user   
I agree that we should contact watchdog, I have two times but like model gadget had no reply. I assume this is because Im not one of many? If we all do we cant be ignored. I have also contacted consumer watch and was thinking of contacting surrey police?
NTGworld
Suspended due to non-functional email address
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8. January 2008 @ 03:29 _ Link to this message    Send private message to this user   
Originally posted by scuubie:
Here is the email i received with the video clip.

After a thorough investigation into the internet company known as Model-Gadget, i can confirm that they are indeed based at 2a river way Epsom/Ewell, surrey KT19 0HH.
In my opinion Mike is the runner / translator of the business, who does all of the postage runs in a light Blue people carrier.
Any legal documents are related to a Mr CHAIRUDDIN CHAN and wife NGUYEN T CHAN.
I have numerous videos of the comings and goings from this company either at the house or from their local post office which will be passed on to the authorities involved.
I am in the process of loading the video clip on to the internet for the general public, and will inform you of the associated site within a few days.
That is pure class! Loving alll the time you have put into that mate. It seems I was right with there address then :-) If only you could come and pick me up from Liverpool and I will happily come down there and face him aswell....no cameras though Im afraid ;-) Good work all the same mate! Hope we see a result from it all the the little F****R gets deported back to china!
TAFF66
Newbie
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8. January 2008 @ 05:23 _ Link to this message    Send private message to this user   
hi guys still waiting for my order from the 9th Dec ! supossed to be dispatched on the 18th Dec ........ guess what still nothing have e-mailed , rang started a dispute with my card company asked on this forum for my order to be checked by "mike" just going on watchdog to join in the complaints . if your waiting for orders dont hold your breath, mine was xmas presents for my children i am now well over £100.00 out of pocket taff
Newbie
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8. January 2008 @ 11:15 _ Link to this message    Send private message to this user   
I've just put in a report with watchdog and will be reporting him to the surrey police on friday if I get no reply aswell as calling attention to this matter in my podcast and on any forum I am based on.

I'm not normally a confrontational person but this has just been a massive annoyance to me and all you guys so I will be going out of my way to spread the word.

Check out my podcast Radio-Ninty this monday coming for my fll scathing report and warning to others.
Senior Member
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8. January 2008 @ 11:43 _ Link to this message    Send private message to this user   
@sheppio
hello mate you asked earlier about a relible uk website for the r4ds , here ive used about 5 times now with no probs , quick delivery also ( royal mail first class 2-3 days )-

http://www.addictsupplies.com/index.php?act=viewCat&catId=2

they have a stock counter for each product they sell , so you know before you buy if they are in stock or not ( unlike model-gadget ).

woof811.

ps. they also sell the m3ds real for anyone that needs one , bought 1 recently for the wife and have had no probs with it , played all ive thrown at it .
Arnberg07
Newbie
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8. January 2008 @ 14:13 _ Link to this message    Send private message to this user   
In the same boat as you lot :O( not happy, lost money.

Made an order from Model-Gadget.com on 29 Nov 2007 and it arrived promptly a few days later. Made another order from the same company on 7 Dec 2007 and nothing received to date. Tried loads of e-mails to contact them but no response whatsoever.

If you reading this then please sort out my Transaction ID : 284982682.

Gutted
Flippy71
Newbie
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8. January 2008 @ 14:17 _ Link to this message    Send private message to this user   
I've now started the process of getting back the money paid to MG today, which looks like it could take awhile.. also filled in the WatchDog form provided above.

Still no contact from anybody at MG.. just how much email does it take to fill a Hotmail box? Cos I think we're going to start getting undeliverable return messages soon, unless he's just doing a select-all and delete on them every day.
barny11
Suspended due to non-functional email address
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8. January 2008 @ 17:57 _ Link to this message    Send private message to this user   
Gave up on this liar at christmas and started a reclaim from my credit card company.

Ordered a replacement from elsewere which if they dont have it in stock your order process is stopped automatic.

Made order and 10 minutes later got confirmation email.
15 After that got "your item has been despatched" email.

Assuming it gets delivered I will post the site addy. But only once the item is in my hands so i know they are reliable.

Prices are a little bit higher but not much but the service is first class so far.
barny11
Suspended due to non-functional email address
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9. January 2008 @ 06:12 _ Link to this message    Send private message to this user   
Originally posted by barny11:
Gave up on this liar at christmas and started a reclaim from my credit card company.

Ordered a replacement from elsewere which if they dont have it in stock your order process is stopped automatic.

Made order and 10 minutes later got confirmation email.
15 After that got "your item has been despatched" email.

Assuming it gets delivered I will post the site addy. But only once the item is in my hands so i know they are reliable.

Prices are a little bit higher but not much but the service is first class so far.
11:30am and it has arrived. Order placed 3pm Tue :)
http://www.anytoys.co.uk:80/
alfie786
Newbie
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9. January 2008 @ 07:40 _ Link to this message    Send private message to this user   
DOes anyone have a tel number for theses guys i need urgentl to get thru i hope.
Flippy71
Newbie
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9. January 2008 @ 09:58 _ Link to this message    Send private message to this user   
Originally posted by alfie786:
DOes anyone have a tel number for theses guys i need urgentl to get thru i hope.
07979648571 or 02030393537 are the only numbers that we have, but I'm afraid that they are no use, and havn't been for around 3 weeks now.
Mobile is always off, and 0203 number goes to an answerphone that advises to send a mail, and theres no space left to leave a message....

Best of luck to you, and if you do happen to get in contact, point him towards this forum again, as he's still got alot of unhappy customers here.
alfie786
Newbie
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9. January 2008 @ 10:22 _ Link to this message    Send private message to this user   
cheers, it seems i got the answer machine and that they are away till they spent our money on luxury apartments and hotel in dubai etc.

I wish i cud be like the NSA and catch them and have a go ... whats with the lack of customer service. probably two people and they cant handle thousands of orders most likely and their systems messing up!!

i mean worldpay takes order their website whoudl get updated but it f up on mine !! no order on my account but worldpay say it was sent to them!!
shibady
Newbie
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9. January 2008 @ 10:56 _ Link to this message    Send private message to this user   
Hi guys,

just joined up after reading all these posts!!

I have been a total dumb ass and placed an order with model gadget without noticing the small piece of text explaining that they are closed on their site until the 20th of this month. After returning to the site to see if my order had been shipped I saw this and thought I'd search google to see if anyone else was having grief..... And I found this long list of unhappy customers - uh oh!!

I've emailed every possible email and that but of course no reply. I don't mind waiting until after the 20th for my order I just wanna be sure I'm gonna get it as I ordered the m3 real for my girlfriends sister and am not wanting to have to try and get my money back...

What do you think Guys do you think he will return after this time and sort it all out or has he done a runner with the money?

Just in case he looks back here........ my order number is #27285.

I just wanna know my money is safe!
alfie786
Newbie
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9. January 2008 @ 11:43 _ Link to this message    Send private message to this user   
i think you will get ur item just not very quickly!!

make sure your order is in your account section !!
shibady
Newbie
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9. January 2008 @ 11:47 _ Link to this message    Send private message to this user   
It is in my account bit and says "processing"......

So hope he hasn't done a runner!!
hanc
Newbie
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9. January 2008 @ 12:41 _ Link to this message    Send private message to this user   
Originally posted by shibady:
It is in my account bit and says "processing"......

So hope he hasn't done a runner!!
Thats the norm. It will stay like that long enough now.
It will change to despatched when it is eventually sent out.

No need to worry too much as it will arrive at some point in the future. The distant future likely.

Hope your not in too much of a rush though.
Just have to be patient now and wait I'm afraid.
Flippy71
Newbie
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9. January 2008 @ 12:47 _ Link to this message    Send private message to this user   
Originally posted by shibady:

I just wanna know my money is safe!
Well, I'd say its safe enough, cos I've dealt with MG about 7 times in the last year for DS carts and prior to this havn't had any issues. As it says above, if you can be patient, hang in till the 20th and see what transpires.

Me, well after a month of waiting, my patience is waining, so I've started the process to get a refund for the items. Its just a question to see which happens first now, the delivery or the refund.
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shibady
Newbie
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9. January 2008 @ 12:51 _ Link to this message    Send private message to this user   
Thanks for the info guys,

I can wait until after the 20th no problem just a bit disheartening reading all the posts here.

Fingers crossed it will all turn out good!
 
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