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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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roy05077
Newbie
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24. December 2008 @ 06:23 |
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Originally posted by soupy76:
after reading all the messages on here about the bad press model gadget has, i panicked,,i called them after finding the number doing google searches, i told them my concerns about what i have read and they told me they could assure me that there wouldnt be an problem with my order, as soon as i recieved it i sent them a message and told them i was happy with the service, when i placed the next order i sent them a text telling them i was relying on it coming in on time, and it did, i have done this with each order just to let them know i was relying on it coming and that i was happy with the service,,didnt shout, didnt give them abuse, was polite and friendly as was they ,, in no way was i encouraged by m-g to write on here but i thought it was only right becuase i have had NAE BOTHER.
scott / perth
r irwin
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roy05077
Newbie
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24. December 2008 @ 06:28 |
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Originally posted by soupy76:
after reading all the messages on here about the bad press model gadget has, i panicked,,i called them after finding the number doing google searches, i told them my concerns about what i have read and they told me they could assure me that there wouldnt be an problem with my order, as soon as i recieved it i sent them a message and told them i was happy with the service, when i placed the next order i sent them a text telling them i was relying on it coming in on time, and it did, i have done this with each order just to let them know i was relying on it coming and that i was happy with the service,,didnt shout, didnt give them abuse, was polite and friendly as was they ,, in no way was i encouraged by m-g to write on here but i thought it was only right becuase i have had NAE
BOTHER.
scott / perth
Can i have that telephone number please as every number ive tried goes to answer machine fax tone or whatever else an i cant even leave a message as mail box full. Why am i spending christmas eve doing this!
r irwin
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Jaynieo
Newbie
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24. December 2008 @ 07:20 |
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Well it looks as though Model-Gadget shop aka Klickstore really are a bunch of loosers.
I've ordered my item elsewhere and it turned up in no time.
I've also raised a complaint via Paypal about their business, just hope I can get my money back!!
DON'T BUY FROM THEM...well unless you're feeling lucky or have infact been very lucky by the looks of all the other complaints inc mine??
Oh and did anyone read the comment from Thebamsco on 23/12/08 @ 17.28? What a dum a**!
Merry Xmas anyway ;)
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soupy76
Newbie
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24. December 2008 @ 07:30 |
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the number i called hem on is on the website,,,
sorry if this is for complaints only, i apoligise for pxxxxx on your fire, as said in a previos post, most of people only tell of a bad holiday, not a good one, you dont see many forums / topics on how good a company is do you,,,nope not on here anyway,
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cjr8bs
Newbie
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24. December 2008 @ 08:05 |
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Folks only moan and don't praise. That may be a good point. I tend to agree.
However, surely we can't be asked to come to the conclusion, taking it further:
For example, when I Google for 'Addict Supplies' and find no complaints and then Google for 'Model Gadget' (try it) and find loads, I ignore the complaints and buy from Model-Gadget.com rather than Addict Supplies.
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crampies
Newbie
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24. December 2008 @ 11:50 |
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Excitedly i placed an order for an r4hc from klickstore.com on thursday night about 5pm (dec 22nd).
immediately afterwards i got some sense and checked google for them to see what people are saying.
With horror i read this forum and considered trying to cancel my order.
Im glad i didnt as the r4 arrived today (24th dec). seeing as its nearly christmas i couldnt be happier. Furthermore its not a rip off r4, its the geniune thing.
So to everyone out there, this store can and does get it right, and the store owner if he reads this forum, thank you very much :D you made me a very happy bunny.
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howdydidd
Newbie
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24. December 2008 @ 16:25 |
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well i have had no problem with M-G either by phone(listed on this thread) or ordering. 2 weeks ago i found that i ordered the wrong r4 cards (needed sdhc), like most people i googled the company and thought #### there is going to be no way of getting the correct cards now 4 christmas. i rang and got through on the first 5 rings, explained the problem, the lad said post the goods back with an exchange request and there would be NO extra charge for the new cards. once M-G RECIEVED the old cards, i got a call to confirm that no extra payment was due (very kind of them) and the new cards would arrive with me christmas eve, well its christmas eve and guess what - THE CARDS ARRIVED TWO DAYS AGO - SPOT ON. dont get me wrong i do feel sorry for the people who are having problems,i will order again from M-G, i only wish that more people with the good dealings would come forward. Merry Christmas to all.
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manic84
Newbie
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26. December 2008 @ 13:57 |
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well, i don't know, i ordered 21 days ago now, i have not recieved my goods. Is there anyway i can report this as i am pretty sure i aint getting my r4 card and i want to report it as surley this is fraud or something, a helpfull reply would be gratefull this time
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howdydidd
Newbie
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27. December 2008 @ 17:30 |
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have you tried to telephone m-g i found them v-helpfull,
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roy05077
Newbie
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28. December 2008 @ 06:10 |
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Originally posted by howdydidd:
have you tried to telephone m-g i found them v-helpfull,
It just ceases to amaze me how some people can get hold of Model gadet personnel so easily, still waiting on my M3 real cards which i ordered on the 18th of Dec with guaranteed christmas delivery at the cost of 6 pounds (for postage), still no joy with contacting this company either with phone numbers from web site or from this thread no emails replied too either.
Can one of these people who can so easily contact people in this company do me a favour see if you can contact them again and post the phone number that you used.
Otherwise am just going to claim my money back from the back in 30 days if my goods have not turned up
This message has been edited since posting. Last time this message was edited on 28. December 2008 @ 07:44
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mck123
Junior Member
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28. December 2008 @ 15:12 |
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posted on this thread before xmas about not receiving goods from model gadget but if you do manage to get in touch with them they are very helpful and as promised i received my r4ds cards and they did work fine and are not fakes just put the correct firmware on them 1.18 r4ds and 1.24 for r4dsv2 card available from model gadget website to download and i will deal with model gadget again..
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bettz
Newbie
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29. December 2008 @ 03:47 |
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I placed my order on the 15th of Dec for a R4 card and paying for special delivery i've recieved a worldplay card transaction but no order id.After logging onto there website i can only see my previous orders that ive made back in nov to which ive had no problems in the past.I've tried to contact them via tickets and the phone number wth no luck. Any advice on what action i can take?
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bettz
Newbie
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29. December 2008 @ 04:35 |
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I've tried to contact Worldpay about it they've basically said contact my card issuer but as i paid with my debit card they cant do anything
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cumber46
Newbie
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29. December 2008 @ 06:03 |
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hi to everyone who is having trouble with model gadgets /klickstore/console pc.com.ltd i have just spoken to my local trading standerds office and have been advised that anyone who is having trouble with the above should contact there local trading standards office the more of you that complain the more likly we are to get a result. you are protected by Consumer Protection (distant selling)2000.They also suggest you write a letter of complaint (proof of delivery needed) then if no result is reached contact them again with further details i hope this helps. can anyone pm me with any information adresses phone Nos etc that will help trading standards
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bettz
Newbie
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29. December 2008 @ 06:33 |
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this address has been posted on here
2A River Way,
Epsom,
Surrey,
KT190HH.
seems to be the address of the company.
his name is Chairuddin
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cumber46
Newbie
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29. December 2008 @ 06:39 |
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thanks m8 have got that one but seem to remember there have been otherones
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bettz
Newbie
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29. December 2008 @ 09:47 |
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I've just recieved a refund i got a reply from a ticket i made this morning under general
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howdydidd
Newbie
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30. December 2008 @ 17:57 |
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Originally posted by roy05077:
Originally posted by howdydidd:
have you tried to telephone m-g i found them v-helpfull,
It just ceases to amaze me how some people can get hold of Model gadet personnel so easily, still waiting on my M3 real cards which i ordered on the 18th of Dec with guaranteed christmas delivery at the cost of 6 pounds (for postage), still no joy with contacting this company either with phone numbers from web site or from this thread no emails replied too either.
Can one of these people who can so easily contact people in this company do me a favour see if you can contact them again and post the phone number that you used.
Otherwise am just going to claim my money back from the back in 30 days if my goods have not turned up
the number i got through on is 02088732310 rang me back on 07882993447 hope this helps you.
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LondonGam
Newbie
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1. January 2009 @ 07:30 |
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Well, I mentioned earlier in this thread that after a horrific experience from Model Gadget, I recommended BritDS because:
- They test every card before sending it out so there's no chance (unlike a few places I've been) you receive dud cards in the post and spend a month returning it and getting replacements!
- They answer e-mails and questions you have like lightning; truthfully I don't know how they do it but I got e-mail answers in about an hour or two, typically, when I want to ask a question or I was silly and didn't know how to set something up.
- They have ridiculously fast shipping, especially to the U.K. (they can even do Special Delivery!) but they ship internationally as well.
BUT...BritDS appear to now be closed!!
I sent them an e-mail, and I think their business owners don't want to run the risk of R4 cards being illegal in the future, but they sent me links (including one to a Times article interviewing a Nintendo guy) showing that the card is perfectly legal to sell.
One of the guys that was there has got somebody to bring back the old http://www.NDS-Gear.co.uk though - and they're open, with fewer cards but they're alive and answered my e-mail, hurrah - cards sorted for '09!
Customer service lives - don't fret yet, people!
This message has been edited since posting. Last time this message was edited on 1. January 2009 @ 07:31
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manic84
Newbie
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1. January 2009 @ 14:09 |
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gonna write them and if not visit the address, just have to wait and see, but does anyone know a DECENT site to obtain genuine EDGE DS cards.
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conor987
Newbie
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2. January 2009 @ 11:15 |
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I bought an r4 with 2gb microsd card from model-gadget on the 26th of December, It still hasn't arrived i Know I shouldn't be worried but it is so important that i get it before the 6th of January.I live in Ireland so i couldnt get a higher leveled shipping class it was just royal air mail but i was told it would be here within a 3-5 day period after Despatchment. So about two hours later i got an e-mail saying it was despatched and the payment was successful. Ive tried emailing them wondering how my order is doing but there has been no reply but i know they are really busy after what happened with there emails or something? but im just worried that i wont get it before the 6th!!!!!
And what's this about them not being opened till the 20th of January or something i dont see that at all on the website but will it affect my order even though it says its despatched? jes this company would really want to sort themselves out quick!!
please help me someone!!!!!!
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roy05077
Newbie
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2. January 2009 @ 11:53 |
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Still no response on any of the phone numbers from the site or from this thread for 2 x M3 DS real cards ordered from model gadget on 18th dec with guaranteed christmas delivery, just had 2 email responses from the 2 emails i sent both read:-
Roy Irwin,
This message is regarding your Ticket ID #VFI-236192. We are changing the status of this ticket to 'Closed' as we have not received a response from you in 72 hours. Subject: RE:-Purchase of 2 x M3 DS real cardsDepartment: SalesPriority: CriticalStatus: Open If you have any further questions then do let us know. Console PC LTD
r irwin
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shawkes23
Newbie
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2. January 2009 @ 13:00 |
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I order an R4 with 2GB memory card from theom on 27/12, it arrived today, so I wouldn't worry. However - havent managed to get mine working as yet... so if you get your's working, please let me know!
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conor987
Newbie
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2. January 2009 @ 13:11 |
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Originally posted by shawkes23:
I order an R4 with 2GB memory card from theom on 27/12, it arrived today, so I wouldn't worry. However - havent managed to get mine working as yet... so if you get your's working, please let me know!
thats great settles a few nerves do you live in England or are you abroad .Did they contact you a lot or was it just that one email like me?did you find it hard to get through to them aswell?
so that means that that rumour that they are closed is just made up!!!hear that people!!
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shawkes23
Newbie
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2. January 2009 @ 13:46 |
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I was getting worried myself, and so I sent 2 emails but got nothing back. All I had from them was an email confirming my order and an email from WorldPay confirming payment. I also tried ringing them and it went to a voicemail that didn't allow me to leave a message as it was full.
I live in the UK - I got it within 6 days, which is pretty good considering its been over Xmas and New Year.
I reckon you should recieve it wihtin a few days. PLEASE post on here if you find a firmware that works with the R4 from model gadget - would be HUGELY appreciated!! : )
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