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Sony DRU-530A unable to detect any type of disk
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silimtao
Junior Member
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27. June 2004 @ 17:40 _ Link to this message    Send private message to this user   
hiya jandv- just some possible solutions...

Go into safe and delete all optical drives from device manager.

On reboot, tap F8 or whatever key you need to get into the BIOS. Make the setting Auto for the Sony, ESC out of BIOS finish boot, look into Device Manager and see if it's recognized as a Sony. Have you installed any burning software to see if the thing even burns? I remember I had the same problem as you when I first installed my dru-530a; can't remember what I did exactly, but it was finally recognized.

Just some random thoughts- is your BIOS up to date? Try the firmware upgrade; just make sure you uninstall DLA and disable DMA.

Sil
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ares
Suspended due to non-functional email address
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7. July 2004 @ 08:31 _ Link to this message    Send private message to this user   
I have similiar problem as most of you and very angry with this stupid Sony DRU-530a driver. Still I am hesitating that if I should return it to the store because I got it realy cheap (Around CAD $88 Dollars).

I hooked up this Sony driver(Slave) with my LG CD-RW/DVD Combo drive(Master), and the fireware has already been upgraded to latest version 2.1, My problem is now whenever I checked the device manager about both drivers, no matter how I set up the DMA/PIO mode, the current transfer mode is always been recognized as "PIO Only", which is really frustrated, I am using WINDOWS XP, Nero 6, POWER DVD and DVD Shrink. Mother board is ASUS. PIII 1Ghz.

Now, the only problem is I cannot use DMA mode and the Sony 530a always burning or reading at approx. 1x speed. My LG too.

I tried reboot, reset the DMA setting in "Device Manager" many times and tried all the ways in this thread and doesn't help. I really did everything I know.

Any one can help me out or I should return it definitely to the store (3 days left for refund period).

Thanks



This message has been edited since posting. Last time this message was edited on 7. July 2004 @ 08:57

silimtao
Junior Member
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7. July 2004 @ 14:25 _ Link to this message    Send private message to this user   
hi ares- just some thoughts. I have the same exact model burners you have with the Sony as slave on a homemade system.

You using an 80 conductor ide cable? You can tell if the connectors are different colored; blu, gray, and black.

Your BIOS up to date? Have you looked into your BIOS that might give a hint as to what's going on, e.g. secondary channel set to "auto" or something else?

Have you checked for an updated ide controller driver for your motherboard? Recently, when installing 2 optical drives on a different system, neither were working properly until I got the motherbord drivers disk and reinstalled the ide controller drivers.

You have more than one packet writing software installed, like InCd, DLA, DirectCD? Uninstall all of them, and reinstall ONLY one, as they tend to conflict. DLA works just fine for both my Sony and LG burners.

Maybe you should just master the Sony, and disconnect the LG for troubleshooting purposes.

When you upgraded the firmware, did you uninstall DLA and disable DMA as instructed?

What's your power supply? You could be under-powered. I'd say anything less than 350 watts, and you may have a power issue; you're not having random reboots, are you?

Maybe you can slave the Sony to the master channel to see what happens.

For $88 CAD, I'd say you got a real bargain (yeah, I know, but if it doesn't work, what's the diff). This model Sony is still selling for around $149 US AFTER rebate. Worse come to worse, you can sell it, probably for a profit. All the ideas I can come up with at the moment. Good luck, let us know. Hopefully something will work. Oh, just for the heck of it, make sure the connections are seated really well; there's been times I've had connections just well enough for the hardware to be recognized, but not work well. A firm push of the connector fixed it.



Sil
ares
Suspended due to non-functional email address
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8. July 2004 @ 22:23 _ Link to this message    Send private message to this user   
Hi Silimtao- Since my motherboard is pretty old (ASUS CUV4X-E), there isn't much to do with BIOS(The latest one on ASUS website for it was released on June xx, 2001. But I did upgrade the VIA 4in1 driver and changed the IDE cable to 80 conductor one. Uninstalled every Burning Software and according to the instruction reset the firmwave. Still, nothing really helps until I disconnected both SONY and LG burner, restarted the machine without any burner and then restarted with only Sony connected, tested everything and looked OK, then restart the machine with both SONY and LG hooked up.
Now it looks OK to me, both are Ultra DMA 2 mode, the only problem is when I use DVD Shrink to backup DVDs. When the process of backup to harddisk is running, the speed is only up to 2M/s, no mattter I used LG Burner(16xDVD-ROM) or SONY Burner(12xDVD-ROM). But one of my friends has the same SONY 530a but can process to at least 5~6M/s on Sony 530a or 9~10M/s on Pioneer 16xDVD-ROM. Not sure why on my machine the reading is so slow. (Fortunately the writing speed is 5.5M/s on my 4x Sony DVD+RW disc.)

The other problem is I am not sure how long it can be acting normally.

Sony's technical support is totally useless, I just hope their warrant service is good. (Hehee...So whenever there is something wrong I can just bring it to them to fix).

By the way, since you use this driver for a while, do you know how its compatibility with those cheap 4x DVD-R disc (like 50 discs for $17 or less)?

Thanks for your help.
silimtao
Junior Member
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9. July 2004 @ 14:45 _ Link to this message    Send private message to this user   
Hi ares-Well, glad you got the thing working. Your burner may not be as fast as your friend's for a number of reasons: e.g. say he has a P4 chip running at an 800 Mhz font side bus, and you have something like 500 Mhz chip running at 66 Mhz FSB, then that's like a race between the tortoise and the hare. Is your hardrive spinning at 7200 prm, or 5400? Also you may only have a 2 meg cache as opposed to an 8 meg cache that would make your system slower. Also, how much ram do you have? When's the last time you did a clean install of your OS? Over time, "OS decay" sets in, and things can slow to a crawl. A corrupted profile can really slow things down too. A couple months ago, I upgraded to a 250 gig HD with an 8 meg cache, and did a clean install, and my boot time jumped from about a minute and 1/2 to about 30 secs. using XP pro. So there's lots of variables to consider.

If you're running XP, you can turn off some background running services; see http://www.blkviper.com for a list of services that's safe to turn off. This can speed up the system just a tad.

If you have Win 98, search for this file: scsi1hlp.vxd, and rename it to scsi1hlp.bak. It's a usless device driver that really screws up optical drives, especially burners.

If you don't know your front side bus and clockspeed, google a nice little utility called Belarc. It gives a nice snapshot of your system. Also, http://www.pcpitstop is a good site to benchmark your system and gives you good tips on how to optimize your system.

As to the media I use- TDK works best for me. Imation and Memorex too. But for really cheap, Khypermedia works well also- the green lettered ones. Teon, also made by Khypermedia is kinda hit or miss. Bought a 15 pack spindle from Staples for $6 US after rebate. I bought 2 25 pack spindles from tigerdirect for $16 US, but shipping came to $11 and change. Still, I consider anything less than a dollar pretty cheap. If you're unsure of which media is best for you, I'd suggest buying 1 disk of different brands to experiment with. I've stuck with +Rs since they seem to work best for me, and seems most compatible with my regular set-top DVD player. Strangely, I've seen posts on the forum where SONY media doesn't work; I can't ever find Sony media sold anywhere; doesn't matter- I'm pissed with Sony enough that I'm not gonna give them any more of my money, lol. Well, again, glad you got the thing working, and hope this was of some help. And yeah, SONY TECH SUPPORT SUCKS!
_______________________________________________
Just looked at your original post and see that you're running XP with a 1 gig chip. I have and AMD 2000+ that comes in at 1.67 Ghz with a 266 Mhz FSB. Using DVD XCopy and it takes about 15 mins. for me to copy a DVD. Using Shrink, it takes close to an hr. I never monitored the transfer rate, so I have no idea how fast the transfer rate is. To tell you the truth, I'm not even sure how to tell; or maybe I'm not paying attention, lol. I just click and burn, lol. And I never read instructions- gives you alot of confidence in what I've said, huh? ;-)

Sil

This message has been edited since posting. Last time this message was edited on 9. July 2004 @ 14:59

uglydude
Newbie
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16. July 2004 @ 03:20 _ Link to this message    Send private message to this user   
Hello everyone;

I have basically the same problem, except in my case my Sony DVDVRW can burn cd's and cdrw without any problems. what I cannot read or write is dvd's.

When I put a movie or a blank CD to burn neither Nero or whatever dvd viewing program i use, the dvd isn't detected.

I am going to try turning the DMA off, but in advanced I will appreciate it if you guys help me troubleshoot my problem.

I tried running the Drivecheck utility from sony and when I run it with a DVD it gives me errors, but I have not been able to contact sony on this either.

Any help I will appreciate it.

Thanks;

Ugly

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a
ares
Suspended due to non-functional email address
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16. July 2004 @ 08:42 _ Link to this message    Send private message to this user   
Hi Ugly,

Before u contact Sony, do following to see if it fix your problem:
1. Upgarde the firmware to 2.1a
2. unplug all the drives on the IDE cable which Sony 530a is connected.
3. Remove the IDE driver from hardware configuration and restart your machine without any optical drive.
4. If 3 is OK then only hook up the Sony 530a and restart the manchine.
5. It should be able to read DVD now, test it and change the mode to DMA if it is PIO and then shutdown your machine again
6. hook up the second drive(If you have any) and restart.
7. Test if the sony 530a is able to read or write DVD disk.
8. If 7 is OK then your problem resolved.

Let me know how it goes.

uglydude
Newbie
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17. July 2004 @ 01:31 _ Link to this message    Send private message to this user   
Ares;

I followed all your steps, but still I cannot burn dvd's, or watch movies. Nero simply reacts like as if there no dvd in my player and says the dvd burn is not ready...

My sony has the firmware up to 2.1a Funny thing is I also got a TDK 440N External DVD Burner and it happens the same with it.

What could it be?

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a
silimtao
Junior Member
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17. July 2004 @ 07:17 _ Link to this message    Send private message to this user   
Hi Ugly- Do you have a "drive select" option in any of your burning programs to tell the system which burner you want to use for DVD burning? When I first got my Sony dru-530A, I wasn't aware of this option, and got some kinda message about "no dvd in drive"- call to Sony tech support was no help (using THEIR bundled software). A closer look at the options in my burning programs tells me I have to select 1 burner or another; I have 2 the dvd burner and a regular cd/dvd player.

Does your burner recognize a retail DVD, or does it not recognize ANY burned DVD?

PS- have you experimented with different brand media? I've found certain brands simply don't work. So you may want to try a bunch of different brand media to experiment with. I'd also disconnect the external burner while troubleshooting the internal to avoid conflicts with hardware. And speaking of hardware, does Device Manager shed any light on what's going on? Your BIOS up to date? How big is your power supply, what's your chip speed, how much ram do you have, and if using XP, you have at least SP1 installed. All this can affect performance.

Sil

This message has been edited since posting. Last time this message was edited on 17. July 2004 @ 07:23

fleeged
Suspended due to non-functional email address
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17. July 2004 @ 08:15 _ Link to this message    Send private message to this user   
Out of nowhere one day my DRU-530A stopped reading any type of disk. I disconnected both of my drives and set them both at primary and put the secondary ide cable on the DRU-530A then booted up the computer. When the computer was done butting up it didnt recognize the DRU-530A. Then I turned off the system and wired it so the DRU-530A was slave and hooked up to the secondary IDE and the other drive primary to the Primary IDE. After I booted up the problem was SOLVED. Everything worked again and I havent had a problem since.
uglydude
Newbie
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17. July 2004 @ 14:06 _ Link to this message    Send private message to this user   
Guys;

This is my PC info:

AMD 2700XP
1gb Ram
2x 250Gb HDD
Soundbaster Audigy2
Sony DRU-530A (with firmware 2.1a)
TDK External DVD Burner DED-440N
_____________

When I put a blank DVD into my PC with Nero and I try to burn data on it, Nero responds that it either there is no cd on the drive or the unit is broken. This happens with my DRU-530A from sony and with my External TDK DED-440N.

As I speak I just formatted my PC clean. I am going to install the drive again all alone as master to check what result do i get. I hope I can burn dvd's. If not you will see my rant in the followig lines... ;)

Ugly

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a
silimtao
Junior Member
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17. July 2004 @ 16:50 _ Link to this message    Send private message to this user   
Heya Ugly- I'd look for updated ide and usb2 drivers for the motherboard. Don't forget SP1.

Sil
uglydude
Newbie
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18. July 2004 @ 02:51 _ Link to this message    Send private message to this user   
All my drivers are updated... I have a second PC at home that has SP2 and it does the same...

I formatted my pc, it has SP1, all the mobo drivers are updated. I am booting it as I type (I am on second pc), when I hit device manager and its sees the dvd drive as a sony dru-530a.

I fire up Nero, put in a blank Sony DVD-r disk and load up the iso image i have been trying to burn for the past week...

When I hit burn image, it brings me the final settings windows and wen I hit burn it says Waiting for the drive to become available. I already know that the all mighty Sony DRU-530A is fucked up and according to Nero, it is not initializing, because it might be defective.

Now if I burn a normal CDR it works as a charm. And to say I would recommend sony products to everyone when i used to work at compusa... let me hope I bought their replacement warranty.. or unless you all pity me and send me a buck or your old dvd burner i dont think this drive has a solution...

So to summarize:

1. Installed it on a brand new PC
2. Updated drivers, firmware, Service pack
3. Installed Nero clean
4. tried to burn an image or watvh the bond concert
5. got a drive cannot initialize error (while burning DVD'as)
6. it burns cdr's okish.

What is left?

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a
uglydude
Newbie
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18. July 2004 @ 02:53 _ Link to this message    Send private message to this user   
Oh.. and I forgot to mention.. that my external DVD Burner by TDK is doing exactly the same thing. Yes I have updated everything... but it does the same thing. It doesn't recognize my dvd media and it doesn't burn.

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a
silimtao
Junior Member
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18. July 2004 @ 07:52 _ Link to this message    Send private message to this user   
Maybe it's not the burners, but Nero? Do you have any other burning software? Did you try uninstalling the external burner just for the heck of it? When using Nero, you sure you've hit the "DVD" button, instead of the CD button (I made that mistake many times when I first got my DVD burner). You sure you're using an 80 conductor ide ribbon? You're hardrives aren't SATA connections are they? I've heard of issues with the optical drives when using serial connections for the hardrive(s). Check the DMA settings. BIOS shed any light? Check for spyware, viruses? I like http://www.pandasoftware.com for an online scan. It always cleans out trojans I occasionally pick up that Norton fails to clean. Best I can come up with off the top of my head. Keep us posted...



Sil
uglydude
Newbie
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19. July 2004 @ 04:47 _ Link to this message    Send private message to this user   
Well I know for a fact that this is not a Nero issue, because if it were I would be able to play dvd movies with my other programs. Or I would be able to read dvd-r's. But I can't.

I have tried to upgrade firmware 2.1b... it didn't work.. I downgraded the firmware to 1.0d, but it didn't work either. I reformatted my PC with a serbian version of Windows XP pro, and the drive didn't work either. I formatted it back with a normal version of Windows XP.

I am coming into the asumption that my DRU-530A was a Piece of Shat, and the DVD Burning portion of it broke down, while the CDR portion of it, works.

I think I am going to go to CompUSA to see if they find my receipt and hoping I had TAP (their warranty) so I can get a replacement back... If not I will be stuck with my brand new Sony DRU-530a that only burns and reads CD's.

Thanks Sony... I hope your PS3 burns in hell.

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a

This message has been edited since posting. Last time this message was edited on 19. July 2004 @ 04:52

uglydude
Newbie
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19. July 2004 @ 04:49 _ Link to this message    Send private message to this user   
typo

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a

This message has been edited since posting. Last time this message was edited on 19. July 2004 @ 04:50

ares
Suspended due to non-functional email address
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19. July 2004 @ 08:28 _ Link to this message    Send private message to this user   
Hi Ugly,heheee....I agree the Sony 530a sure is piece of shit. And their technical support even shitter. My first Sony 530a had problems occasionally and eventually broke down my XP system with an IDE fatal error. Luckily I was still in refund/exchange period at that time and exchange for another Sony 530a( I knew I should get a refund instead of exchange, but I got it pretty good price, so ... I am a cheap guy ;|)
Surprisedly, the second one works like a charm at least for 5 days till now, probably it is because of reintalling XP freshly, anyways, I only hope it could last longer that 1 year then I will not be blamed by my wife about this piece of shit I bought.

As first, I suspected that your Sony 530a itself may have some problem, but it is a strange thing that your TDK driver also doesn't work. Try to get an exchange first and we will see if it is a driver problem.

Damn Sony, everytime I bought something from them, I need to go back to do a exchange, my MD, my PS2, even my alarm clock, now this DVD writer, maybe I am so bad luck?



silimtao
Junior Member
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19. July 2004 @ 13:41 _ Link to this message    Send private message to this user   
Heya Ugly- it blows that you're having so much trouble. But to have *2* drives not burning suggests to me it may be something else. Give this a shot: in your RUN box, type 'services.msc' w/out quotes. The XP Services window will open; scroll down to imapiService. If you see a "Start" or "restart service" button in upper left, click that button to restart the service. Then in the imapi line, right click, then left click properties, and set the service to manual or automatic.

This service is more for XP's built in burning program, but I've known of cases when this service was stopped, ALL burning stopped. Worth a try at least; I fixed a friend's system this way. I'd disconnect the external for troubleshooting purposes. I probably already asked, but did you check for an updated BIOS for your motherboard?

If you can't fix the thing, make it Sony's problem. At the Sony site, there's something you can download to send to Sony's tech support. Here's a link to Sony's DriveCheck: http://sony.storagesupport.com/cdrw/diagnostics.htm

Hope this helps.

PS-additional thoughts: what's your power-suppply? Could be you're underpowered. You ever have problems with random shutdowns? What kinda vid card you have. Happen to have an ATI card? As good as their latest cards are, I've known their drivers to just about kill a person's system. If you do have an ATI, you can give it a shot and uninstall their drivers via device manager. Last thought- after you reinstalled XP, you reinstall all the motherboard drivers??

Sil

This message has been edited since posting. Last time this message was edited on 19. July 2004 @ 13:58

uglydude
Newbie
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19. July 2004 @ 18:05 _ Link to this message    Send private message to this user   
Quote:
Heya Ugly- it blows that you're having so much trouble. But to have *2* drives not burning suggests to me it may be something else. Give this a shot: in your RUN box, type 'services.msc' w/out quotes. The XP Services window will open; scroll down to imapiService. If you see a "Start" or "restart service" button in upper left, click that button to restart the service. Then in the imapi line, right click, then left click properties, and set the service to manual or automatic. This service is more for XP's built in burning program, but I've known of cases when this service was stopped, ALL burning stopped. Worth a try at least; I fixed a friend's system this way. I'd disconnect the external for troubleshooting purposes.
I tried that but i still get the same response... It still doesn't read or wrote DVD's, but it sees CDR's and writes them well.
Quote:
I probably already asked, but did you check for an updated BIOS for your motherboard?
yup did that too all is up to date...
Quote:
If you can't fix the thing, make it Sony's problem. At the Sony site, there's something you can download to send to Sony's tech support. Here's a link to Sony's DriveCheck: http://sony.storagesupport.com/cdrw/diagnostics.htm
Sigh I have been trying for the past 10 minutes to run that program and all it keeps doing is ejecting my brand new blank dvd's...
Quote:
PS-additional thoughts: what's your power-suppply? Could be you're underpowered. You ever have problems with random shutdowns? What kinda vid card you have. Happen to have an ATI card? As good as their latest cards are, I've known their drivers to just about kill a person's system. If you do have an ATI, you can give it a shot and uninstall their drivers via device manager. Last thought- after you reinstalled XP, you reinstall all the motherboard drivers??
My Power Supply is a Smart Blue from Antec, 350w. Yes I have an ati card (9500 Pro), but I use the omega drivers (omegadrivers.com). But I will give it a shot today... I will let you know on that... And yes i got all my mobo stuff up to date...

And to my unfortunate luck I couldn;'t get it replaced at compusa... now I just hope I can get an RMA from Sony...

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a

This message has been edited since posting. Last time this message was edited on 19. July 2004 @ 18:11

silimtao
Junior Member
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19. July 2004 @ 19:30 _ Link to this message    Send private message to this user   
Hi Ugly- hmmm..this is a tough one. I'd say 350 watts is pretty low, but I've never seen being underpowered not allow you to see a DVD. I'm still betting it's not the drive, but something with your system. Did the external EVER work, then you had a problem with the Sony?

How about this- slave the Sony to the master channel (don't forget to change the jumpers caps if you have to) and see what happens there. How's the dma settings? DMA, or PIO? BIOS give you any hints? How about going barebones for troublshooting; pull the vid card, 2nd HD, any other internal optical drive. Or....if you have another system, throw the Sony in there and see if it works. Believe me, I know how you feel. First time I go t the drive, I spent about 10 sleepless nights troubleshooting with various configs. I was able to burn CDs but not DVDs. I tried everything I could possibly think of, that's why I'm tossing pretty much everything at you.

Maybe the easiest thing to do is to pop it into another system. May save you alotta time in the long run. Hey, I just thought of something, re: CompUSA. CompUSA is NOTORIOUS for repackaging returned stuff and selling it as new. Still, the fact the external burner doesn't work suggests to me it's not the hardware. Well, since this is a relatively new burner, you shouldn't have any problem getting rma'd. Hope something works.



Sil
uglydude
Newbie
_
20. July 2004 @ 05:31 _ Link to this message    Send private message to this user   
Quote:
Hi Ugly- hmmm..this is a tough one. I'd say 350 watts is pretty low, but I've never seen being underpowered not allow you to see a DVD. I'm still betting it's not the drive, but something with your system. Did the external EVER work, then you had a problem with the Sony?
My PC is not underpowered. I have measured the power in all the consumption on the PC and its normal actually. But still even if it were it wouldn't be a reason for the DVD not to dvd burn. The external drive is no mine, its a frie3nd wh ohappens to be suffering the same thing, and I decided to test it on another pc. I tried also puttiong my sony on the other PC a AMD 2200 with a 350W PS, 512mb ram, etc. and the external and internal dives do the same.
Quote:
How about this- slave the Sony to the master channel (don't forget to change the jumpers caps if you have to) and see what happens there. How's the dma settings? DMA, or PIO? BIOS give you any hints?
I did that when I reformatted my PC. the DMA is on, but I have tried it on PIO and it does the same. The Bios is normal it doesn't have much to say in that dept. I tried setting the drive Auto and in its Atapi form, either way the bios sees it as a DVD Burner.
Quote:
How about going barebones for troublshooting; pull the vid card, 2nd HD, any other internal optical drive. Or....if you have another system, throw the Sony in there and see if it works.
did that too. I have two pc's so I put the sony in the second one and that other PC doesn't have an ATI like my main pc does and it does the same issue.
Quote:
Believe me, I know how you feel. First time I go t the drive, I spent about 10 sleepless nights troubleshooting with various configs. I was able to burn CDs but not DVDs. I tried everything I could possibly think of, that's why I'm tossing pretty much everything at you.
Well to enlighten you, this is a standard issue breakdown in the drive according to about the 90% of websites i have visited... :( this drive just plainly sucks.
Quote:
Maybe the easiest thing to do is to pop it into another system. May save you alotta time in the long run.
I tried it in a cd enclosure to use it on a usb port and it does the same...
Quote:
Hey, I just thought of something, re: CompUSA. CompUSA is NOTORIOUS for repackaging returned stuff and selling it as new. Still, the fact the external burner doesn't work suggests to me it's not the hardware.
Well when I bought it, I was working there, I managed to take the box of my burner and take it out of the crate and put it on the side to buy it later that evening. Out of all the hardware I ever bought in there it is the only piece i didn't put a TAP (replacement warranty) according to them I didn't anyways. I need to look for my receipt...
Quote:
Well, since this is a relatively new burner, you shouldn't have any problem getting rma'd. Hope something works.
Can you explain to me how do I get an RMA please?

Thanks for all your help, patience and moral support at least that helps... when the stupid drive doesn't.

_________
Windows XP SP2 c2149
AMD Athlon 2700XP+
1gb Ram
2x 250Gb HDD
Sony DRU-530a v.2.1a
ares
Suspended due to non-functional email address
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20. July 2004 @ 10:37 _ Link to this message    Send private message to this user   
Hi silimtao,

I experienced a new problem with my Sony 530a last night and it read files I recorded on DVD fine but when come to playing DVD movies, it plays awhile and then freezes my system and I had to shutdown the power to reboot it. This situation happened 2 days after I put my old LG optical driver as slave using the same IDE cable. Sony 530a is set as master.

I tired a lot of ways to test what is the best way to make Sony 530a works fine and found out that if I only connect Sony 530a(set as master) alone and use the port in the middle of the 40pin-80 conductor IDE cable(The gray one) instead of using the black one on the end. It works great and is able to reach up to 7,000k/s when use DVD shrink (Solved my problem before only can reach up to 1,500K). But as I rememberd that for 80 conductor IDE cable, the gray one (In the middle if the cable) should be connected to slave drive and the black one should be connect to the master drive.

So here is my questions,
1. If I connect the gray one to the master, will there be any potential problem?
2. How should I set up to use the LG CD-RW/DVD Rom combo driver in the same time?
3. Currently how you connect your Sony 530a, Primary IDE or Secondary IDE? Master or Slave? 80 conductor or 40 conductor cable? If 80 pin, how you connect it to the Sony 530a Driver and do you have another optical drive connected on the same cable with Sony 530a?

Same as you, I have already spent a lot of sleepless night working on it and still cannot find a perfect solution.

Thanks



This message has been edited since posting. Last time this message was edited on 20. July 2004 @ 10:41

silimtao
Junior Member
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20. July 2004 @ 13:49 _ Link to this message    Send private message to this user   
Hiya Ugly- wow this really blows, huh? Well, last question first: to get an RMA, you're gonna have to go through the wonderful experience of calling Sony tech support. The # I have is 1-800-588-3847 8-8 CT. They'll probably ask you to send them that diagnostic thing, then determine that your drive is in fact defective. Then they should give you an RMA # and you'll have to ship the damn thing to who knows where for repair.

I have to disagree with you on the PSU- on an older system, I had a power monitor, and when I burned something the power spiked like crazy; some burners just suck up power, some don't. That's why I never use less than a 450 watter. You don't happen to have a Dell, do you? I know you mentioned a name brand PSU, but don't EVER swap out a Dell PSU for another one (unless it's Dell compatible, and I know of only 1 PSU seller that's supposedly compatible.) Dell's have a proprietary PSU/motherboard setup.

Well, here's another thought- you have a soundcard in slot 1? If so, Uninstall the drivers via device manager, and pull the card. I've run into instances where having the sound card in slot 1 (or corrupted drivers) screw things up. Since you reformatted, I wont get into the corrupted profile thing. Try this for the hell of it (I've been through about 20 burners over the last 7 yrs. and kinda seen it all)- disable dma, reboot, try the burner. Nothing happens? Renable dma, reboot, try again. It just may automagically work. It the meantime, you may as well call Sony tech support about getting an rma #. Sorry couldn't be of more help.

ares- will get back to you later. Son has a ballgame. Be back after 8 pm EST. But an 80 conductor cable still only has 40 pins. Doesn't make any difference where you have the drives connected. The jumper pins will determine master/slave, unless you use CS (cable select.)

PS to Ugly- another idea. Imapi is turned on by default afer an install. Try STOPPING this service, as it sometimes interferes with 3rd party software like Nero. Also turn off Universal Plug and Play- that's a security risk on your system, and I've run into hardware problems early on when I first got XP. Oh, yeah, another thought, but a stretch...When you reinstalled XP, did you create a new user profile? You should NEVER work off the Administrator profile, as that's for troubleshooting purposes. Also, did you install InCd AND DLA? Get rid of one of them. The Sony's don't like 2 types of packet writing software. Another stretch...do an sfc /scannow to refresh the native Windows files. If you're using a siberian copy of Nero, there's no telling what you could have infected your system with. Not talking down to you, so don't take it that way. Just throwing out every possible idea I've personally tried. Just hoping that if I throw enough shit out, something will stick.
ANOTHER thought- you know what cured MY problem when nothing was working? I reinstalled the 4 in 1 drivers. I know you tried that already, but I did it a coupla times, and it finally stuck! Also, you might want to check Windows update to see if there's some new chipset driver or something. Good luck.
Another PS to both you and ares: have you tried a totally new 80 condutor cable?

Sil

This message has been edited since posting. Last time this message was edited on 20. July 2004 @ 17:57

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silimtao
Junior Member
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20. July 2004 @ 17:40 _ Link to this message    Send private message to this user   
Quote:
1. If I connect the gray one to the master, will there be any potential problem?
2. How should I set up to use the LG CD-RW/DVD Rom combo driver in the same time?
3. Currently how you connect your Sony 530a, Primary IDE or Secondary IDE? Master or Slave? 80 conductor or 40 conductor cable? If 80 pin, how you connect it to the Sony 530a Driver and do you have another optical drive connected on the same cable with Sony 530a?



1. Shouldn't be any problems. On my primary channel, I have 1 250 gig HD and 1 80 gigger. For awhile, the 80 was the master; then I simply rejumpered the drives to make the 250 the master w/out changing connectors.

2. Ideally, I'd prefer to have the HDs and optical drives on opposite channels. This way, say I'm making a disk to disk copies, the data is travelling on 2 different highways, so to speak, instead of possibly hitting a bottleneck running on the same path. Is slaving your LG drive to the primary channel an option?

3. What's my setup? My Sony is the slave on the second channel with an LG combo cd burner/dvd player. It was impossible for me to slave the burner/dvd player to the primary channel and slave the 80 gig HD to the second channel; box just too tight. So this is proof that the Sony doesn't HAVE to be the master as Sony tech claimed when I called (yeah, Sony, your techs suck big time!)

Quote:
I experienced a new problem with my Sony 530a last night and it read files I recorded on DVD fine but when come to playing DVD movies, it plays awhile and then freezes my system and I had to shutdown the power to reboot it. This situation happened 2 days after I put my old LG optical driver as slave using the same IDE cable. Sony 530a is set as master.

I know I sound like a broken record, but what's your power supply? When new hardware is added and then when things start acting flaky, I almost always ask what the PSU is first. Check for spyware, do an online virus scan, update BIOS? How much ram do you have? I say when running XP, you need minimally 512 megs for things to run smoothly. Did you add any new software, then the problem happened? Maybe a system restore to when things were working can fix it.

Did you try playing the DVD back with the bundled PowerDVD? I had my own copy of PDVD and *nothing* would playback. Using the bundled copy fixed that.

fwiw, here's the specs on my home-made system:
Asus A7V8X-X mobo- budget board but stable.
Athlon 2000+ XP chip
512 Crucial ddr ram running @ 266 FSB
Audigy SoundBlaster with internal box in drive bay
Leadtek ti4200 128 MB ddr memory
Leadtek XP Deluxe tv tuner card
1 250 Western Digital HD w/8 meg cache w/a HD cooler attached (hate HEAT in my box!)
1 80 gig WD w/2 meg cache
1 80 gig external drive in external bay connected by usb
5.1 Logitech speakers.

And I have a lower end home-made system and about 5 computers in my bedroom, lol. Have 3 computers (1 laptop) networked sharing broadband. Everything's is working fine. I only have problems with the Sony when I use cheap media, but I've found after making a number of coasters using cheapia media, is lower the burn rate to 2.4 or whatever the number is lower than 4. I'm fanatical about running spybot search and destroy, Ad-aware, keeping my virus prog up to date, and doing an online scan at pandasoftware.com.

Anyway, hope something works for you.




Sil
 
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