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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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biggy6975
Newbie
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18. December 2007 @ 12:54 _ Link to this message    Send private message to this user   
i also ordered on the 7th received an email to say despatched but no sign of anything yet and no reply from mg.
has anyone tried the mobile number that was on the site but taken off now?
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philbrad
Newbie
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18. December 2007 @ 13:03 _ Link to this message    Send private message to this user   
ordered 2 r4ds and 2 1 gb memory cards on 6th dec and still not recieved. Looking at reviews looks like some people that ordered after me are recieving before me. Rang mike and his phone is switched off. Cant believe they charged us for nxt day delivery.
biggy6975
Newbie
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18. December 2007 @ 13:18 _ Link to this message    Send private message to this user   
if i dont receive it by thursday im going to phone my card company and get my money back as others have already done.
and i might think twice about ordering from there again its not only the waiting its the lack of comms from the company
maria1965
Newbie
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18. December 2007 @ 13:23 _ Link to this message    Send private message to this user   
Hi Mike

Re: M3DS

ITSSSSSS arrived thank you even if it did take nearly a month I have used this web site on a number of occassions with no problems so what happened this time.

Once again keep up the good work,

Maria
(Connors)
Dave4
Suspended due to non-functional email address
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18. December 2007 @ 13:41 _ Link to this message    Send private message to this user   
Hi Guys

A quick update for you, I had some banter on here yesterday with Mike at Model gadget and he said I would receive my goods Wed/Thurs.

Today I had an update from the site itself saying my item has been despatched. My original order was made on the 8th Dec if you want some idea of processing time with the current delays.
xDSgamerx
Suspended due to non-functional email address
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18. December 2007 @ 13:55 _ Link to this message    Send private message to this user   
do you guys know if dealextreme.com is a legit site. i havent ordered anything from it but i am planning too. FREE SHIPPING what a deal XD

ds
philkin
Newbie
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18. December 2007 @ 14:03 _ Link to this message    Send private message to this user   
Hi Mike,

I made my order with you on the 10th Dec and just wondrered if you could get it to me before christmas please or I will be in big trouble.

Thanks for you time

Phil K

Order Number 25131
Date 10/12/07

2 x M3DS with 2 x 1Gb Micro SD

Payment Method
Secure Credit Card Payment
nickisson
Suspended due to non-functional email address
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18. December 2007 @ 14:13 _ Link to this message    Send private message to this user   
Like others here i'm chasing up an order placed on the 10th December with no reply. Please could I have a response to let me know that delivery will be before christmas.

Order #25274 (Processing)
Order Date: Monday 10 December, 2007 Order Total: £54.23

2 x M3DS
megane836
Newbie
_
18. December 2007 @ 14:23 _ Link to this message    Send private message to this user   
Success!! - My order on 6th December arrived by Special Delivery today - complete order and I am delighted after all the bad press Model Gadget have received. Obviously they didn't have stock to supply their large list of R4 orders and should have put the item on back-order much earlier! They need to establish a much better line of communication re: telephone answering and email replies or posting notices on their web page, as it is going to be very hard for them to recover from such bad press and chaos, and the likes of me feeling confident enough to use them again! But thank you for getting my order to me before Christmas.
_annie_
Suspended due to non-functional email address
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18. December 2007 @ 15:29 _ Link to this message    Send private message to this user   
I'm getting really worried now. I've been following the thread but hadn't jumped in until earlier today as I thought it best to let Mike just get on with it. This time of year is well stressful for us, for businesses it must be worse.

But, it's getting closer to christmas. A lot of people are getting stuff delivered to work and for a lot of us this Friday is the last day before the break. Mike, if you're reading the forums still.. please update us.. I know you're inundated but we still have a chance to buy from somewhere else if you just tell us in time.

Thanks,

Annie
(order 24448, WorldPay ID 285187123, order date 8 Dec, ordered 1x R4DS 1x 2gb microSD card)
Emblem
Newbie
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18. December 2007 @ 15:58 _ Link to this message    Send private message to this user   
Hi,

Please update on order 24563

Date Ordered: Sunday 09 December, 2007
--Products--------
1 x R4DS - V2 (ENGLISH VERS) = £23.49
Add microSD Card in No, Thanks !.
------------------
Sub-Total: £23.49Total: £26.07

I.e will it be dispatched in time for xmas. If not please notify me asap, return the funds paid and cancel order, you have my email.

Thanks, have a great xmas
bigjohn6
Newbie
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18. December 2007 @ 17:23 _ Link to this message    Send private message to this user   
could you please give me details of my order no 24955
1 x R4DS - V2 (ENGLISH VERS) = £38.44
Add microSD Card in 2GB microSD
------------------------------------------------------
Sub-Total: £38.44
Total: £43.69

This is a Christmas present for my grandson and i would appreciate it if you could make sure that i receive it before then. Payment was taken for these on 10th December
pocoster
Newbie
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18. December 2007 @ 18:18 _ Link to this message    Send private message to this user   
Quote:
stevept (Newbie) 18. December 2007 @ 17:49
Might be another dead end, but anyone getting desperate might want to find a WHOIS website and look up the model-gadget domain name.

You'll find an alternate email address (NTL) up there. Worth a shot to try and get some response from these cowboys.

Best I don't post the information that I found. Each individual can choose whether to email him on the NTL email address.
nah i tried that email address a few days ago and had no reply i even tried the other number supplied on there and no luck its im just annoyed that we are being kept in the dark so much...


Order Number: 24632

Date Ordered: Sunday 09 December, 2007

Products
------------------------------------------------------
1 x R4DS - V2 (ENGLISH VERS) = £38.44
Add microSD Card in 2GB microSD
Hodglim
Newbie
_
18. December 2007 @ 18:26 _ Link to this message    Send private message to this user   
Hi Mike,

Please can you give me an update on my order placed on Saturday the 15th. I did not receive an order number and the site says I have not yet placed any orders, so I wanted to ensure that it gets processed properly.

The order was for an M3 DS Simply and 1GB Micro SD card.

The Worldpay transaction details are:

Transaction for the value of: GBP 38.99
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Merchant's cart ID: osCsid=a66accf00df459d5036e778483d3b10f
Authorisation Date/Time: 15/Dec/2007 16:19:27
Transaction ID: 286674620
This is not a tax receipt.

Cheers,

- Darren
Tommy_m
Newbie
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18. December 2007 @ 22:48 _ Link to this message    Send private message to this user   
Hi Mike,I have sent email from your site.I have also followed this thread with interest.Id like to know the staus of my order as its supposedly been shipped and not yet recieced...Order number is: 24845 It was supposedly sent out on 10?12/07..Not yet recieved..Any update would be good..Can I expect my R4 before christmas??
noiyth
Suspended due to non-functional email address
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19. December 2007 @ 03:34 _ Link to this message    Send private message to this user   
Mike,

My order was supposedley despatched on the 14th Dec but as yet no sign. Considering the postage was over £5 I expected better.

Order Number: 23291

any ideas?
TNM
Newbie
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19. December 2007 @ 03:57 _ Link to this message    Send private message to this user   
Originally posted by TNM:
Originally posted by TNM:
Originally posted by TNM:
Originally posted by ModGadget:
Originally posted by TNM:
Hi Mike from Model Gadget, it looks like you are taking some stick. Unfortunately, I think I am going to add to this. I placed an order with yourselves 30/11/07 (reference 20639) and i still have not received the goods. Please can you check into this, as I am in the same boat as most of the others, wanting the goods for Xmas. Nearly 3 weeks with a status of Despatched is a little too long, even for my patience.

For the benefit of other readers, I have bought goods from Model-Gadget before and recommeneded to numerous friends, and everything has been received fine
Hi Chris, As I told you on the phone, your order was shipped out 10 days ago, and I'm trying to find where was the your order been delivered to. will ge back to you soon. thanks.

Hi Mike, Any news as to the whereabouts of my items? You said I would receive the items on Wednesday (tomorrow) one way or another. Is this still on track?
Mike, We are now most of the way through the afternoon, and still no response. At least you did respond to people on this site yesterday, but doesnt appear you are doing today. What is happening with my order 20639, placed 30 November?
Very concerned now that Mike isnt even reponding to comments on this site. This can only be bad for business! Glad some of you have received your goods. I will stay in today, lets hope Model-Gadget meets their promises.
StuWard
Newbie
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19. December 2007 @ 04:25 _ Link to this message    Send private message to this user   
Dont't hold your breath
Newbie
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19. December 2007 @ 05:56 _ Link to this message    Send private message to this user   
ive just being on there website today any order made after the 18th ill not be recieved after christmas so they must have a massive back log on orders, ordered on the 10/12/2007 #25298 hopfully we will get these before crimbo

yours shitting myself
stevept
Newbie
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19. December 2007 @ 06:56 _ Link to this message    Send private message to this user   
Originally posted by renney:
ive just being on there website today any order made after the 18th ill not be recieved after christmas so they must have a massive back log on orders, ordered on the 10/12/2007 #25298 hopfully we will get these before crimbo
I would say chances are now slim to none. It's very obvious what has happened here. Almost all sites have been honest and up front about the availability of certain items.....except model-gadget.

Most sites I have seen, stopped taking orders for certain components several weeks ago because of a worldwide shortage....except model-gadget.

They must have taken many many thousands of £'s in orders...maybe even tens of thousands as they supposedly had items in stock. They almost certainly knew they had no hope of being able to deliver. They have shutdown all forms of communication so that we have no hope of being able to cancel the order, and obtain a refund. Their plan of action now appears to be stick head in sand and wait until it all blows over. Get fresh stock in the New Year and fulfill all orders at leisure.

One flaw in this plan...it won't blow over. They have shafted their own company with their greed and stupidity.
Flippy71
Newbie
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19. December 2007 @ 07:03 _ Link to this message    Send private message to this user   
Originally posted by stevept:

They must have taken many many thousands of £'s in orders...maybe even tens of thousands as they supposedly had items in stock.
I'd say that a fair assumption, as, imho, this forum has probably been found/used by a very small percentage of MG's customers, the tip of one very large iceberg i'd imagine...

This message has been edited since posting. Last time this message was edited on 19. December 2007 @ 07:03

smithyno1
Account closed as per user's own request
_
19. December 2007 @ 07:18 _ Link to this message    Send private message to this user   
]Hi Model gadget,
I placed my order for an r4ds on 7/12/07 (ORDER 23770) and so far nothing. Also, people who have ordered after me are getting their parcels, how does that work? As like everyone else, I'm desperate to have it before christmas as it is a present. My order has been changed to dispatched so I hope its on its way, but if its not, I wouldnt mind having an M3 simply sent instead. I just need it before christmas.

If I dont receive it before christmas then I will be contacting my credit card company because this is just getting stupid!



Chris
(smithyno1)
[/color]
gill007
Inactive
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19. December 2007 @ 07:45 _ Link to this message    Send private message to this user   
Ok...
I placed an Order 10 Dec 2007. For £156 number 25030.
I have had no goods. No response to e-mails. No response to texts. No response to Skype. No response to .... well i think you ge the message.

This is suppose to be a business delivering goods to its customers nothing more nothing less. The goods i ordered where specifically showen on the header page as being in stock for next day despatch.

My order comprises of 3 xmas presents for my children. Not receiving is not good enough.

I see some postings made here by 'Mike' if he exsits maybe he will read this and respond to me.

If i get no response today I will be paying a visit to the address to where the website is registered as local to me and notifying police and banking authorities as well as world pay of fraudelent activity.

If they cant steal anyone elses money when worldpay switch of their merchant account maybe they might think different!!!!

A very pi***d of customer (Model Gadget - try lookingt the Customer word up in the dictionary!!!)
burnotyo
Newbie
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19. December 2007 @ 08:06 _ Link to this message    Send private message to this user   
Hi,

OK, I'm not the only one... If some of you want to get a WHOIS information, you can find it easily, but this will not change the status of the orders...

So, I have a small question : Why could I read on model-gadget website that all orders before December xxth will be proceeded before Xmas ? Because in fact, they aren't... and won't be ! (I read january somewhere...)

Then I'll do the same as some of you : Can Mr Model-gadget.com update the status of my order ?

Order #25371 (Processing)
Order Date: Monday 10 December, 2007
1 x M3DS
- Add microSD Card in: 1GB microSD
Sub-Total: £33.74
Total: £41.70
(yes, nearly 8£ for shipping to France...)

Thank you Mr Model-gadget.com for being nice with our orders... (before our banks might be naughty)

BurnoTYO

This message has been edited since posting. Last time this message was edited on 19. December 2007 @ 08:08

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dalli1970
Suspended due to non-functional email address
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19. December 2007 @ 08:13 _ Link to this message    Send private message to this user   
Transaction for the value of: GBP 40.20
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Merchant's cart ID: osCsid=d128007d24a16e6fd98e6e087877d89d
Authorisation Date/Time: 11/Dec/2007 12:23:02
Transaction ID: 285756032
MODEL-GADGET ORDER NUMBER 25422

Hi,

Can you let me know the status of my order,have written over 7 emails with no reply.
Am a bit concerened with the lack of response by this company,

Thankyou
Item was listed as in stock and would be shipped in 24 hrs ?.

l dallimer
 
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