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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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gill007
Inactive
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19. December 2007 @ 08:23 |
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Update to my last post.
I have now reported it to worldpay and unless i get some sort on postive communication my incident will stay there.
I suggest others do the same, not trying to be vindictive but if we have to take action that gets there attention then lets do so.
I would suggest you quote incident 071219-003159 in your incident report so that worldpay can link them all together.
Lets see how our reposnses get dealt with when we cut of the hand that feeds them (or should that be the mechanism that at the moment is lining there pockets.)
Of to trading standards after lunch if still no response.
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adenottm
Newbie
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19. December 2007 @ 08:26 |
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Originally posted by ModGadget:
Originally posted by adenottm:
Originally posted by ModGadget:
Originally posted by adenottm:
Hi Mike,
Order number 21829. I got the 10xR4s but haven't received the 10x 2G Micro SD cards.
Can you let me know when the SD cards will be sent out?
thanks,
adenotts
Hi Adrian, Have just log in to the shipping log for your order and according to the weight and rate, the 10x micro SD card should have been included in your parcel. they are in bulk packaging, so they are in the same parcel. please reply to confirm. thanks. :)
Mike, the parcel only contained 10x boxed R4s - the A3 package didn't have room for anything else! Definitely no SD Cards. (The parcel had 700g written on the front if that helps). Can you advise when I'll get the missing SD cards please..
Hi Adrian, the micro SD card are on their way to you.
Got the SD cards Tuesday - Thanks for the quick delivery from the last update. Some faith has been restored.
Good luck everyone else...
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nux
Account closed as per user's own request
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19. December 2007 @ 08:31 |
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Recieved the 2nd part of my order yesterday morning. Didnt think they'd be here in time for Xmas but they are :-) Whooo!!! Cheers Mike
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roonsta53
Newbie
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19. December 2007 @ 08:35 |
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hi, mike,
i know u said wednesday/thursday but im a bit concerned as to whether u sent the items in special delivery because i paid for it and you were vague about the delivery date.
Authorisation Date/Time: 08/Dec/2007 16:07:38
Transaction ID: 285139593
please let me know wat is happening.
thanks alot,
archie.
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marky44
Newbie
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19. December 2007 @ 08:50 |
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Hi Mike
You said my order would be shipped today(order#24794)but it is still saying processing. Will it be shipped today or not ?.
Regards
Mark
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jobey
Newbie
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19. December 2007 @ 08:54 |
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Originally posted by marky44:
Hi Mike
You said my order would be shipped today(order#24794)but it is still saying processing. Will it be shipped today or not ?.
Regards
Mark
Me too, order no 25279
Jo
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philkin
Newbie
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19. December 2007 @ 08:58 |
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Originally posted by gill007:
Update to my last post.
I have now reported it to worldpay and unless i get some sort on postive communication my incident will stay there.
I suggest others do the same, not trying to be vindictive but if we have to take action that gets there attention then lets do so.
I would suggest you quote incident 071219-003159 in your incident report so that worldpay can link them all together.
Lets see how our reposnses get dealt with when we cut of the hand that feeds them (or should that be the mechanism that at the moment is lining there pockets.)
Of to trading standards after lunch if still no response.
I completely agree,
I am going to do the same and also I am looking into the trading details of "Console PC Com Ltd" to get information on the people running the business.
Phil K
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janeeta1
Newbie
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19. December 2007 @ 09:03 |
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Myself and my daughter another 2 mugs waiting for r4s from this site ordered on 10th.E-mailed, phoned modile, switched off.Course it is.We have`nt got order number or anything as they have`nt been in touch at all.
This message has been edited since posting. Last time this message was edited on 19. December 2007 @ 09:05
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sislick
Newbie
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19. December 2007 @ 09:06 |
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hi i ordered mine on the 10th
i have been patient, i have allowed the 7 working days for dispatch.
i can understand the delivery is not in your control mike, but my order is still "processing" after the allocated time.
just like everybody wanting some answers, can i get an update please.
Order #25164 (Processing)
Order Date: Monday 10 December, 2007
thanks simon
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Newbie
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19. December 2007 @ 09:07 |
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janeeta1 did you create an account if so just log in on the site
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StuWard
Newbie
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19. December 2007 @ 09:08 |
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I was promised delivery today.
Guess what, postie turned up with Christmas cards and nothing else
And Mike is very suspicious in his absence
Stu
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janeeta1
Newbie
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19. December 2007 @ 09:14 |
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Renney have logged on and i do have an account.It says i havnt ordered anythingANYTHING
This message has been edited since posting. Last time this message was edited on 19. December 2007 @ 09:15
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pobman
Newbie
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19. December 2007 @ 09:19 |
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Just wanted to leave some positive feedback.
Big thanks Mike, my 2 x M3 and 2 x 2GB cards arrived today and made my day.
Just to let you guys know Mike does deliver the goods so give him some slack to catch up with the problems he's been having, I have been waiting for almost 10 days but he came through, looking back it almost seems like the mad rush a few years back to buy petrol, the more people hyped it up the worse it got.
I will be recommending model-gadget to friends.
Anyway it could have been much worse like some of my transactions from ebay in the past where you get ripped off completely, and left with a useless product.
Merry Christmas Everyone
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JMAPUK
Suspended due to non-functional email address
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19. December 2007 @ 09:33 |
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Originally posted by ModGadget:
Originally posted by JMAPUK:
Hey ModGadget
How about giving as some idea of when my order is going to be delivered, (i'm getting slightly concerned as you now seem to have turned your phone off!!! & and you do not answer your e-mails!!!!)
www.model-gadget.com
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Order Number: 25187
Date Ordered: Monday 10 December, 2007
Products
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1 x R4DS - V2 (ENGLISH VERS) = £23.49
Add microSD Card in No, Thanks !.
HI Jason, your order will be ship out for you on wednesday. thanks :)
Mike can you confirm that my order has / will be sent out today, also is it special delivery ???
Regards
Jason
JMAP
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stevept
Newbie
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19. December 2007 @ 09:34 |
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Originally posted by pobman:
Just to let you guys know Mike does deliver the goods so give him some slack to catch up with the problems he's been having, I have been waiting for almost 10 days but he came through, looking back it almost seems like the mad rush a few years back to buy petrol, the more people hyped it up the worse it got.
I will be recommending model-gadget to friends.
Merry Christmas Everyone
Glad to hear you got your item, but asking people to give him some slack is not what should be happening. No matter when I receive my item or refund, the only recommendation I will give for these cowboys is to recommend for people to go elsewhere.
The fact remains that for a significant time after this fiasco started, their website was still taking orders and leading people to believe there would be no problem in something being delivered in plenty of time for Christmas. The lack of communication which then followed was the most frustrating part however, and is something that no business however big or small should allow to happen.
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the_ggs
Newbie
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19. December 2007 @ 09:45 |
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I'm with Stevept on that. You're quite happy to cut Mike some slack because you're sorted. I wonder if you'd be in a mood to give the guy a break if your items hadn't shown up.
I can cope with the items not arriving before Christmas - though my kids won't be impressed. In essence, what really annoys me about this whole thing is the complete lack of communication. I don't understand why ModGadget came on to this site a few days ago but has decided not to now. If it's a case that he won't get my order to me before Christmas, then ok, but at least have the decency and the balls to let me know.
Think before you ink
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markjaide
Junior Member
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19. December 2007 @ 09:51 |
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i tink he prob aint on here cos hes to busy trying to sort the orders out i suppose he hasnt got time to be on here all day he is sending te good and you will get tem im sure es doing his best
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abeez
Newbie
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19. December 2007 @ 10:08 |
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Hi People if it helps that you do get your item, I ordered mine alternative (M3) exactly same just different brand from findmeagift.com you may have to pay more but orders over £60 you can get a discount if you use google checkout. plus the fact you can ring them & check stock, I have my 2 already (Nextday) I then bought 2 gig cards from play.com at £10.99 each free postage.......
I am just trying to help users see that site has stock and getting it next day is still available..
I was one of the few that was given refund for some reason.
Good luck to you all on a situation that is totally disgusting, no matter what is trying to be put right from someone else's site.
INIT!
This message has been edited since posting. Last time this message was edited on 19. December 2007 @ 10:10
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BushidoUK
Newbie
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19. December 2007 @ 10:11 |
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Hi Mike,
I also ordered on the 10th Dec and the order still shows as "Processing"
Can you please update me on my order asap?
Order #24898 (Processing)
Order Date: Monday 10 December, 2007
1 x R4DS - V2
Thanks
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MPatto
Junior Member
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19. December 2007 @ 10:40 |
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Originally posted by ModGadget:
Yes, you should receive your order by wednesday. thanks :) and .. merry x'mas
Hi Mike, It is now 15.40pm on Wednesday and i'm afraid the order hasn't arrived, i will give it till Thursday morning before i will contact you via phone/email.
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_macca
Newbie
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19. December 2007 @ 10:45 |
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Hi, sorry to have to add another problem but I too am awaiting an order placed at the start of Dec - money transfered on 11th.
Is there light at the end of this tunnel - can anyone give me an update or idea of when/if we are going to get our purchases?
Thanks
Macca
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kingo30
Suspended due to non-functional email address
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19. December 2007 @ 10:49 |
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Originally posted by ModGadget:
Originally posted by kingo30:
Originally posted by ModGadget:
Originally posted by kingo30:
MIKE,
Thank god i found this thread like everyone else I have been panicked by what ive read on your site and various others and even sent you a few emails myself re my order.
Could you please help me I placed an order for an r4ds on monday 10th Dec Order Number: 24945 this was before it was showing back order.
Now it just saying proccessing could you tell me if I will have it before xmas as its for my son, I have already purchased one from you for my other son and was very impressed with the speed of delivery hence the new order. please please please tell me i will get it soon or my other son will be feeling left out on xmas day.
hope to hear soon
Trev
hi Trevor, we have your order in process and will be ship ou for you in 7 working days slot. thank you and merry x'mas
Mike could you tell me is this 7 days from the 10th when I ordered or from today? it does not make it clear
hi Trevor, It's 7 days from the 10th. Thanks :)
Said to me on both this site and his own that it would be sent this week 7 working days and guess what still no r4ds and like everyone else it states proccesing, this is just not good enough seems like an amatuerish outfit, I have purchased 1 before and it came next day, now I wouldnt touch them with a bardge pole very unreliable and no information and if they do they do not keep there promises, think its looking like a call to my credit card company to get my money back.
MIKE YOUR BUSINESS WILL GO UP THE SWANNEY WITH ALL THIS, IT DOES NOT TAKE LONG FOR PEOPLE TO GET THE WORD AROUND AND NO ONE WILL COME NEAR YOU!!!!
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88matthew
Newbie
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19. December 2007 @ 10:50 |
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hi mike
Have also ordered a r4 card with a 1gb micro sd card on the 10th december and my account still says processing. can you please give me an update date on my order.
Order #25358 (Processing)
Order Date: Monday 10 December, 2007
Products: 1 x R4DS - V2
- Add microSD Card in: 1GB microSD
Order Cost: £36.99
please can you let me know if i will have it by xmas as its a present for my little brother.
thanks
Matt
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_macca
Newbie
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19. December 2007 @ 11:21 |
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I have just spoken with worldpay this afternoon and they are well aware of problems and have been receiving many calls.
Now while speaking with worldpay they suggested I get in contact with HBOS my visa issuer - So I called them and they confirmed that I can make a claim under the non-receipt of goods protection and that I would get a full refund of all my monies. Now you need to go in to a branch to do this, buts its nice to know that now all is lost.
I have not done this yet - being xmas and all I think we should give model-gadget a little more time, however for those of you who had written off the loss there is now a glimmer of hope!
(Mike I do hope you get things sorted asap as I and I think the rest of the guys here would prefer to give you their business and not have to resort in ripping out the monies. Can you at the very least get us an update?)
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martigan1
Newbie
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19. December 2007 @ 11:41 |
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Hi i have ordered off you many times over the last year and have been very happy with the service but on my last order 10dec i have sent e-mails to no avail my Order Number: 25098 can you please get me my order out before christmas ? hope so :-(
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