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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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alfie786
Newbie
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17. January 2008 @ 13:52 |
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at last trader@model-gadget has sorted my issue and refunded me thanks u very much.
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Steelie
Newbie
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18. January 2008 @ 09:49 |
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I have emailed trader @ modelgadget as i also ordered an item in december and havn't received it, could you please look into this for me ( Model gadget) if your still responding to customers as you were pre christmas my order ref is as follows:
www.model-gadget.com------------------------------------------------------Order Number: 27029Detailed Invoice: http://www.model-gadget.com/shop/account...er_id=27029Date Ordered: Wednesday 26 December, 2007 The comments for your order are Your order has been updated to the following status. New status: Despatched Please reply to this email if you have any questions.
How can i not have recieved it if it was dispatched that long ago?
PLease help me if possible its for my brother and i advised him to order from you, despite the problems you have been having!
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bobebob
Suspended due to non-functional email address
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18. January 2008 @ 11:04 |
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I recently placed an order (2nd of Jan 2008) with Model gadget (Details below). I have as yet not received my purchase and am not getting any response from my emails I sent enquiring about the status of my order.
I noticed that the money was taken from my credit card on 3rd Jan 2008. I would be grateful if somebody from model gadget could give me some information on tha status of the order.
Order Number: 27436
Detailed Invoice: https://www.model-gadget.com/shop/account_history_info.php?order_id=27436
Date Ordered: Wednesday 02 January, 2008
This message has been edited since posting. Last time this message was edited on 18. January 2008 @ 11:06
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Junior Member
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18. January 2008 @ 15:40 |
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Hi Everyone, I speak here as;
a) A member who was on page one of this thread
b) A long-standing customer of Model Gadget
c) Someone who had their issue resolved thanks to this forum
I would just like to give credit to...
AFTERDAWN and the mods for allowing this thread to continue
Moon for stepping into the fray and sorting people out
The whole community for demonstrating strength in numbers, the power of the t'internet etc
Fuel Prices next ? Gas Prices ? Putting a stop to that never ending Diana saga ? The world is our lobster
This message has been edited since posting. Last time this message was edited on 18. January 2008 @ 15:41
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MPatto
Junior Member
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18. January 2008 @ 16:20 |
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I agree with alot of what you said apart from Moon as i was lucky to get mine sorted by Mike, as for the Diana stuff why cant they just let her rest in peace, i couldn't give a flying f*&k if she was pregnant or not, or who she was or wasn't going to marry.
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crunch101
Newbie
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20. January 2008 @ 06:42 |
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Hi, Mike not sure if you are still responding, and I can now no longer get access to the website either...
I ordered the following: Order Number: 27140
Detailed Invoice: https://www.model-gadget.com/shop/account_history_info.php?order_id=27140
Date Ordered: Friday 28 December, 2007
Products
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1 x M3DS Real - Rumble Bundle (ENGLISH VERS) = £44.94
Add microSD Card in 2GB microSD
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I have sent numerous emails, and have not received any responses. Do i need to cancel my CCard order and reclaim the costs?
Please let me know asap if you are still fulfilling orders...
Thanks,
Si
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BrandyGil
Account closed as per user's own request
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20. January 2008 @ 07:55 |
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Hi Mike,
I placed an order on 26/12/2007 order no 27005. The money came out of my account on 27/12/2007 and I was informed by email that it had been despatched on 28/12/2007. However despite several emails and calls I still have not received my order or a response to my queries. Please can you tell me when I will receive my order, or how I can claim a refund, as I paid by debit card not credit card.
Thank you
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Shaz90210
Suspended due to non-functional email address
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20. January 2008 @ 14:01 |
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Hi Ive only just found this forum by chance, like everyone else I ordered from the website like I have always done before but alas this time my order has NOT come even though it says it was dispatched on the 28th Dec. I have tried e-mailing, ringing etc but still nothing and now I can not get on the website as it says the user has gone up to his/her bandwidth. I have e-mailed the address off here so fingers crossed I hear something very soon. If there is anyone that could help anyways this is my Order Number: 27102
This message has been edited since posting. Last time this message was edited on 20. January 2008 @ 14:04
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shawnkng
Newbie
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20. January 2008 @ 15:59 |
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HI ALL I ORDER 2 M3DS ADAPTERS AND 2 MEMORY STICKS 70 POUNDS PAYED BY SWITCH FROM MODELGADGET 26TH DEC 2007 I SENT EMAILS TO THEM PHONED THEM NO RESPONCE I LOOKED AT SITE OTHER DAY SHUT DOWN I GOING TO BANK TOMORROW MON 21ST JAN TO SEE IF THEY CAN TRACK MONEY DOWN AND IAM GOING TO GET POLICE INVOLVED TO ALL PEOPLE WHO ARE IN THE SAME SITUATION AS ME DO THEM SAME LETS NOT LET THEM GET AWAY WITH ARE MONEY THEY SHOULD BE IN JAIL
http://opera.oslocity.org/caps/capslock.jpg
This message has been edited since posting. Last time this message was edited on 20. January 2008 @ 16:03
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nr152522
Newbie
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20. January 2008 @ 17:27 |
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Yeah....model-gadget.com has exceeded bandwidth but his other site: http://www.rcheli.co.uk looks like it is still operating,...I seriously do not understand how this guy is still able to operate,...he also operates an ebay store which shows him to have a very good rating set.
I lost £50,...maybe we should accumulate the total amount that was stolen from all of us...
So,,....starting at £50....
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Moderator
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20. January 2008 @ 19:34 |
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@All who are still haven't received their order - go back a few pages and try the email address calmly posted.
@shawnkng
Let's turn the cap button off.
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Shaz90210
Suspended due to non-functional email address
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21. January 2008 @ 04:19 |
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I have already e-mailed that address calmly posted still waiting for a reply.
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calmly
Newbie
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21. January 2008 @ 07:05 |
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Hi guys,
Our website Model-gadget has now reach the Bandwidth Limit that is why you can not log in the site, we are trying to solve this matter out at the moment.
I can reassure you that we are not doing a runner here, like Binkie (Moderator)said just go back a few pages and you find the email address, you will not be ignore again. Thanks.
PS, Thank you Binkie
Moon (Calmly)
calmly
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samroache
Newbie
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21. January 2008 @ 09:49 |
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I have never used this forum before but looks like i have experienced the same problem as everyone else...after reading this email i have sent an email as recommeded.
Order #27183 - If someone can sort this out i would appreciate it as it has been sometime and i would like a refund ASAP.
Thanks in advance
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jam3s2k
Newbie
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21. January 2008 @ 11:07 |
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Im still waiting for mine to arrive, orderd on 11'th.
However I have finally had a response to my email thanks to Moon.
I will let you all know when/if it arrives.
Andrew
~ Jam3s
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ryuazuki
Newbie
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21. January 2008 @ 12:33 |
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After reading this forum 2 weeks ago , I went to my bank,police then Environmental Services Trading Standards.They advised me to wait 28 days from the day of purchase before writing a letter, I did but the item has not arrived yet.So I called them again and started to write a letter in the following layout:
Dear Sir,
Consumer Protection (Distance Selling - Regulations - 2000)
On Friday 21 December 2007, I bought a DS Real Rumble Pack and I paid £32.38 via CONSOLE PC COM LIMITED.There goes that the item has not been delivered .The above legislation give you 30 days to perform the contract .As you have not met these , I am looking for a FULL REFUND and I would like these to be carried out within 14 days .
Yours faithfully ,
However, I am stuck since I have been looking for the address of model-gadget but no success,it would be great if you know it and pass it on (like when you receive the item ,there should be a return address hopefully)
By the way , if you are still are waiting am m3 ds real ,i would advise you to buy it from from addicted-supplies who send it 2 days from days of purchase ands is cheaper.
Thanks in advance
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Icewall
Newbie
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21. January 2008 @ 13:11 |
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Hi,
Order number: 26887
Ordered: 22nd Dec
Dispatched: 28th Dec
Still waiting: 21st Jan
Sent an email to every address on the website and the confirmation email but still got NO reply. Sent an sms to the number that MIKE gave. Guess what, NOTHING! Spoke to trading standards and they've advised me to send a written request, giving them a deadline or request my money back. They will also pass my details on to Surry trading standards. Oh and Mike you may want to add your address to your site as this breaks trading laws in the UK. Their business address if anyones interested is:
Console PC Com Ltd (trading as model gadget)
2A River Way,
Epsom,
Surrey,
KT19 0HH
Oh Mike it's been a lot longer than your promised 7 days mate. Pathetic customer service will only bite your company in the rear. Get a rush on my delivery as I've been waiting long enough.
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card1435
Junior Member
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21. January 2008 @ 14:05 |
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getting your orders fianlly after a few weeks - is one thing, but how about some form of gift for your customers patience model gadget? a memory card would be nice... afterall your have alot of damage in the eyes of would be future/customers to make up for...
demand more guys - you have been messed about... they have lived of interest from your well hard dosh whilst their side gets there act together - think on!
But i guess i expect too much from a uk company - im sure the u.s.a would not tolerate such business behavior!
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crunch101
Newbie
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21. January 2008 @ 14:15 |
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Just to add some support to them, I posted a mail to the trader@model-gadget.com on sunday night (many thanks to AfterDawn for keeping this information available), and received 2 emails today from Moon, confirming my order and that the dispatch will be tomorrow.
Whilst I am aware that this has been extremely frustrating, and I do not find this acceptable, I do still appreciate the prompt reply once I had the correct details. So hopefully my order is due out tomorrow.
Just wanted to thank Moon, and would obviously point others in the same direction.
Will let you all know if it arrives!!
Cheers,
Si
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ryuazuki
Newbie
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21. January 2008 @ 15:45 |
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Thanks Icewall for the address,and you are right by the simple fact that the address is not given in the website while it is UK based make it breach the law.Hope the letter is going to resolve the problem.
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Shaz90210
Suspended due to non-functional email address
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21. January 2008 @ 15:47 |
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I also received 2 e-mails from Moon today and was told my order will be posted ouy tommorrow, so Fingers crossed I will have it very soon. so thanks Moon.
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Moderator
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21. January 2008 @ 16:06 |
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Quote:
im sure the u.s.a would not tolerate such business behavior!
If only that were true :) Sounds like you all in the UK have tougher consumer protection laws then here in the US.
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myzeneye
Newbie
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22. January 2008 @ 12:11 |
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A message for the guys at model gadget....
im trying desperatly to find out where my order is ?
order no#27037 - placed 26/12/07.
the order was marked as dispatched as soon as the money was taken from my account on the 26/12/07, however, i havent recieved anything yet.
please, contact me to advise me on whats happening and lets try and get this sorted out as quickly as possible....
i undersatnd that youve been closed, and from what ive read above, are having a few problems.... but orders ive made in the past have been fine and i have confidence you will sort this out for me......
i eagerly await your response.....
thanks.
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crunch101
Newbie
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22. January 2008 @ 16:18 |
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Hi all,
Just an update, I have received the tracking number, and Moon has updated me again. We had a brief discussion, and it does appear to be down to severe problems with their servers etc. Moon is working hard to try and rectify some of these issues, and the management are currently out of the country. I again cannot say this is acceptable, but I am sympathetic to the pressure Moon is under, so would like to thank Moon for the work being put in.
Will let you know if it arrives!
Si
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Shaz90210
Suspended due to non-functional email address
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22. January 2008 @ 18:46 |
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Update
I have also received the tracking number from Moon and I went onto royalmail web site to check and royalmail have received the parcel and it says it will be delivered tomorrow so it is special delivery. So I will be look out for the postman in the morning (lol). I'd also like to thank Moon for the work he/she is doing to try and help people get their orders. Will let everyone know if it comes in the morning.
This message has been edited since posting. Last time this message was edited on 22. January 2008 @ 18:47
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