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Panasonic DMR-E85H error U99
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thiesd
Newbie
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24. March 2006 @ 10:36 |
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Update: After 2 1/2 months without TV Guide listings they showed up over night. I hope they finish filling in and stick around for a while this time.
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acmetoyz
Newbie
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24. March 2006 @ 14:07 |
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howie14w
Junior Member
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25. March 2006 @ 17:00 |
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We had a new non "u99"problem tonight. While my wife was using th machine and Iwas out, the unit quit displaying any info about the hard drive.
I did the unplug without success, but the display returned after I hit a bunch of buttons on the remote. I think it cleared when I selected the DVD drive, but I'm not sure.
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vulcanusa
Member
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27. March 2006 @ 05:46 |
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dksmall
Junior Member
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29. March 2006 @ 09:57 |
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Holy Cow!!
Out of the blue I got an email from Cheryl:
----------------------------------------
Hi Kelly,
Sorry for the very delayed response on this. The problem with missing
recordings has finally been reproduced here and our engineers were able to capture debug logs. The problem is now with Panasonic's engineers.
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Of course it's up to the Panasonic guys to create a fix and distribute it, who knows how long that might take.
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RockStar4
Newbie
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29. March 2006 @ 10:48 |
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Thanks vulcanusa! Thats what I ended up doing, buying it off of ebay. Great price and its the exact same as I have now. No use in buying a universal at all most the same price that may not be fully functional.
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vulcanusa
Member
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29. March 2006 @ 11:36 |
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RockStar4,
No problem.
I presume if you've purchased from eBay before you know you might always get something that is not "as advertised". I bought 4 DMR-E85H's from eBay. Three have worked fine. One was advertised as not being able to burn DVD's, but the ad stated it powered-up successfully. Well, it's possible the seller really didn't know what constituted a complete and proper power cycle, but it never power cycled properly. The useless unit was only about 1/2 to 1/3 the price of the working units, so it basically constituted the purchase of parts. The hard drive is fine. I installed it into a PC and ran Samsung's diagnostics.
I've not purchased a lot from eBay. Most of the stuff I've purchased is fairly low priced like your remote control purchase. Sometimes you know you've been ripped off and sometimes the product is damaged in shipping (e.g. a poorly packaged printer). The items are usually not enough money to be worth the hassle of pursuing a claim. I always check the feedback history of the seller and never purchase from someone with a short history or positive feedback below 97 or 98%. Anyway, a little off topic, but hope your purchase works out.
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RockStar4
Newbie
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29. March 2006 @ 13:43 |
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vulcanusa,
This is my first "big" purchase outside t-shirts & signs. So I am crossing my fingers it works out. I stick to the small stuff, because I am so worried about getting screwed. No way would I bring myself to buying something like a DVD-Recorder on ebay. Even if the person had sold a million things with 100% feedback, I still wouldn't do it. It maybe silly, but somehow I would end up screwed! lol A friend of mine bought a ipod and got sent a PSP. It was just nothing but one huge headache for him to get it all fixed. My luck it would happen to me or worse.. like it being damaged in shipping.
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Coyote24
Junior Member
1 product review
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29. March 2006 @ 16:15 |
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THANKS so much for the update and continued contact with Cheryl, dksmall!!
Does anyone have a snail mail address for Panasonic so that we might all flood them with REAL letters to get their butts in gear on this "disappearing scheduled recording" issue now that we know the ball is in THEIR court?!
Side (off-topic) note about eBay: in over 100 transactions, some well above $200, I've never had a MAJOR problem. ASK QUESTIONS of the seller before bidding and see if they give EDUCATED responses (or ANY), and check their return policy. Granted, any electronics I have bought there have been 25+ years old. There ARE a few gems among the junk sellers (I'm talking PEOPLE) on eBay.
This message has been edited since posting. Last time this message was edited on 29. March 2006 @ 16:21
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engram1
Suspended due to non-functional email address
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2. April 2006 @ 17:13 |
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Dear DMR-E85H Experts -
Are there more then one DMR-E85 model (DMR-E85H, DMR-E86HS, DMR-E86P)?
I live in North Hollywood, CA - Zip Code 91606 - connected to the Adelphia Area C (Van Nuys, North Hollywood, Redondo) "classic" basic and extended service analog cable system - w/DVDR connected directly to the cable - bypassing the cable box.
The Panasonic website firmware download / upgrade fixed my U99 error.
My TVGOS system correctly sets the clock, downloads five channel lineup choices, channel lineup 1 is the correct lineup, downloads channel logos for the selected lineup, downloads the promos, but never downloads the channel listings.
TVGOS identifies Channel 6 KCET as the host channel - but always says that the Last DL channel was Channel 97 KCET - which is a spare that appears to be used by Adelphia for trying out new features. VBI data is clean - with only exceedingly tiny fraction of errorneous packets.
TVGOS says Adelphia is supposed to be relaying YVGOS's VBI feed on Channel 96 - but this is a blue screen channel with no data feed - most likely Adelphia meant to tell TVGOS Channel 97 not Channel 96.
Has anyone had any more luck getting channel listings in my area?
Does anyone have any ideas what might be helpful to do to resolve the issue of Channel 6 being identified as host channel but Channel 97 is always the last download channel? Both Channel 6 and Channel 97 are automatically identified as KCET.
The fact the logos and promos download cleanly suggests I am getting the right VBI feed - but it is annoying not to get channel listings.
Please help if you know what to do - Kind Regards, Alexandra
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katchoo
Suspended due to non-functional email address
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3. April 2006 @ 04:20 |
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Alexandra...
I too have Adelphia, Cleveland Ohio area, zip 44041. I subscribe to the digital system and now added HD. I haven't been able to download the TVGOS but once before the big U99 error situation. I have to run the cable through the cable box to get the digital and HD services. For some reason this disables the TVGOS. It's a real pain but one I have to live with. I have noticed recently that when I turn on my tv and get the dreaded "The search for data has failed" screen, the Ads on the left are updated. It's interesting that these get through fine but the listings don't. Does anyone know why this happens? I know if I try calling Adelphia or TV Guide, I'll get no help.
....Katchoo
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dksmall
Junior Member
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3. April 2006 @ 08:42 |
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One thought that comes to mind is to move channel 96 to the top of your listing page, so it starts it's scan with that channel.
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faure
Suspended due to non-functional email address
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4. April 2006 @ 07:18 |
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Just a quick note-- after several months of no TVGOS at all in the NYC area (TimeWarner digital cable), my E85 is finally showing the TVGOS. It was a real pain not having it, and not knowing why it has disappeared, but I am happy to have it back again. It is one of the main reasons I bought the E85 in the first place.
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Coyote24
Junior Member
1 product review
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4. April 2006 @ 12:06 |
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After months of only a few "disappearing" scheduled recordings, I now have no TVGOS data (the listings ran out at 8AM this morning, Tuesday). I did a soft reset at 8:15AM, and still have no listings as of 4PM, with no shows scheduled to record since Monday night. I'm wondering if I'll have to break down and do a hard reset after writing down all my scheduled programs...
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dksmall
Junior Member
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4. April 2006 @ 13:57 |
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I just had the same thing happen. DVR was working great for months, then I noticed today was the last day of guide data. Sunday I did a soft-reboot (hold power down). 3 hours later I had a U99, so I pulled the plug and started fresh. Had 4 days of guide data Monday morning, didn't check this morning, but it's been recording our shows and all seems ok now. I wonder if it has something to do with daylight savings time? In AZ we don't change the clocks.
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mark_d
Suspended due to non-functional email address
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5. April 2006 @ 01:11 |
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Was just wondering if anyone of you recieved a notice in the mail from Panasonic that your recorder's warrantee was about to expire and an offer to extend it? I did, and coincidentally it was only a day or two after the TVG started acting up again. Me think there is some underhanded nonsense going on here, but can't prove it.
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faure
Suspended due to non-functional email address
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5. April 2006 @ 05:29 |
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Although my TVGOS is working now, I have a slight problem: not all the channels I can get appear in the channel lineup. This means that if I wish to record from a channel that does not appear, I must use the old, much less convenient timer recording setup, which the TVGOS is meant to replace.
Is there a way to add channels to the lineup by specifying their number, or somesuch trick?
Thanks,
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Junior Member
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5. April 2006 @ 05:36 |
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Sorry, we're out of luck when it comes to adding missing channels. You can actually map different channels to channels in your lineup that you don't use, but you won't get any schedules for them.
You're right, you have to use timer recording for the channels that aren't in the TVGOS lineup.
Suburban Maryland - 20723
DMR-E500HS (mfg 8/2004)
Comcast Digital
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Junior Member
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5. April 2006 @ 05:47 |
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I hope someone has an idea for me:
My cable company (Comcast) has made the switch to an all-digital lineup. That means that the local channels with the TVGOS host signal no longer carry it. My DVR just keeps cycling through channels 2 - 99 trying to find a host.
However, as is the common practice, Comcast appears to have created a mirror channel for Maryland Public TV up in the 90's that I beleive should be analog and acting as my TVGOS host. Based on the fact that I have reset EVERYTHING and my DVR still doesn't detect a host on that channel, I'm thinking Comcast did something wrong or devious.
Now for my real problem - How do I get in touch with anyone at the cable company who can understand my question, let alone address it intelligently and at least acknowledge it as an issue?
Suburban Maryland - 20723
DMR-E500HS (mfg 8/2004)
Comcast Digital
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dksmall
Junior Member
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5. April 2006 @ 07:49 |
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Skatter21,
If you know the actual channel number of this mirror channel, try moving it to the top of your channel listing. This should make it start the scan with that channel.
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Junior Member
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5. April 2006 @ 07:56 |
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Unfortunately, I no longer have a lineup. I did a hard reset as part of my troubleshooting and now, because of the problem I described, the machine can't find a host channel to provide a lineup.
By the way, Cheryl Roblee has responded to my latest email and understands the problem. She may be able to work with Comcast; we'll wait and see.
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Coyote24
Junior Member
1 product review
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6. April 2006 @ 06:30 |
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dksmall: It might have to do with Daylight Saving Time; in October a few days before DST ended, I also had guide problems and had to reset! Seems like a new bug in the TVGOS; it did NOT have a problem dealing with DST BEFORE all the U99 crap last September. I did a hard reset yesterday and this morning have channel listings but NO guide data yet. It also seems that my host channel and VBI channels are DIFFERENT than what they used to be (is the problem because Comcast changed the host/VBI channels?!), so I've enabled those and we'll see.
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dksmall
Junior Member
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6. April 2006 @ 07:11 |
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I forgot to mention when I wasn't getting guide data, my host channel had been reset to 0. After the reset I notice it was 10, when it use to be 15. Now that I have full guide data again I'll have to see what the host channel ended up being.
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soju
Junior Member
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6. April 2006 @ 09:40 |
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Ever since the problem with U99 months ago, I just decided to manually set all my timed recordings. This initially worked out better as in the past month I have rarely had any TV guide listings. But now I am having other problems.
Whenever I go out, the machine is NOT recording the channels it is set to record. I just checked my recordings for last night and the times I set got recorded but it was totally DIFFERENT channels!
I have talked to my cable company and we preset the channel that the TV is supposed to be on when I turn on the TV, but that does not hold either and when I turn on the TV, it is never on the channel that we set it for.
Can't figure out if the problem is with the cable company or the DVD recorder and whoever I talk to will say it is the fault of the other. any suggestions? At this rate, I have to leave the TV on whenever I go out (since I always record the same channel right now). Seems like I won't be able to get it to switch channels right now either.......??????
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soju
Junior Member
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6. April 2006 @ 09:40 |
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Ever since the problem with U99 months ago, I just decided to manually set all my timed recordings. This initially worked out better as in the past month I have rarely had any TV guide listings. But now I am having other problems.
Whenever I go out, the machine is NOT recording the channels it is set to record. I just checked my recordings for last night and the times I set got recorded but it was totally DIFFERENT channels!
I have talked to my cable company and we preset the channel that the TV is supposed to be on when I turn on the TV, but that does not hold either and when I turn on the TV, it is never on the channel that we set it for.
Can't figure out if the problem is with the cable company or the DVD recorder and whoever I talk to will say it is the fault of the other. any suggestions? At this rate, I have to leave the TV on whenever I go out (since I always record the same channel right now). Seems like I won't be able to get it to switch channels right now either.......??????
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