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Panasonic DMR-E85H error U99
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howie14w
Junior Member
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31. August 2006 @ 06:19 |
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I had my first U99 in several months yesterday. It happened hours after I had cut commercials out of a movie for my son. I haven't duped it to DVD yet.
I probably should have reset the machine right after the Shorten action, but I was lazy.
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kheyer
Newbie
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31. August 2006 @ 06:24 |
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Question for all you regulars....
I went away on vacation last week and when I came back, my unit had stopped downloading TVG programming, probably some time around 8/25 or 8/26.
I've tried resetting it to no avail. Does anyone know whether the folks at TV Guide have done another software upgrade that might be wreaking havoc for us? I seem to have to notify my cable company (Insight) when this happens so they can do whatever they need to do on their end so those of us with Panasonic units can download the programming guide again. Thanks for any advice or feedback.
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howie14w
Junior Member
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31. August 2006 @ 07:29 |
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I download mine from OTA antenna and have noticed no change.
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keriah
Suspended due to non-functional email address
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31. August 2006 @ 07:56 |
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Quote:
Question for all you regulars....
...Does anyone know whether the folks at TV Guide have done another software upgrade that might be wreaking havoc for us?
The new Fall season is right around the corner. Recall Fall 2005? You can place some good bets on what could be happening (or about to happen). Ad revenue pressures, changes in data formats, etc., etc. Lots of opportunity for things flowing between multiple parties (and pieces of gear) to fall out of sync. For the Panny units this seems to manifest as the catch-all 'U99' (i.e., not necessarily the same as last year's U99).
Basketball has its "March Madness" -- TV lineup provisioning has its "Fall Frenzy". And we all have our 'fun'.
~ Keri
zip 98110 (Bainbridge Island, WA ~ Seattle area)
DMR-E95HS / Comcast cable / no cable box
zip 96815 (Honolulu, HI)
CMR-E85 / Oceanic cable / no cable box
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VideoBob
Member
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2. September 2006 @ 08:57 |
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tomandtsh moaned:
Quote:
11. August
I've looked at this thread, but haven't seen the problem I am facing. My E85 is stuck in perpetual "Please Wait" mode. I've unplugged it for 20 minutes, but nothing seems to work. I've tried some of the suggestions here, but no luck. Any advice?
It's been a month since I've looked at this list, so I imagine that you've fixed this by now--or sent the unit back. If you still have the problem a FACTORY RESET should fix it. If not, I'm afraid you may be SOL.
What follows is an e-mail I got from Panasonic support a year or so ago:
bob
Please follow the instructions listed below.
1. Hold down the channel up and channel down keys together, you MUST hold these keys down until the clock starts flashing (not until unit says BYE) keep them depressed until clock is flashing 1200am.
2. Pull power cord on unit (15 -20 seconds) and re-connect.
3. At this point the front of the recorder will show PLEASE WAIT (with no hash marks going back and forth) wait until this goes off completely. The front of the unit normally will be all black (no lights) this sometimes takes a while.
4. Power the unit on, you may get one of two things, 1 (Please Wait with the flashing hash marks for a while) or just have front of unit display GUIDE along with ch1, on the face.
5. The very beginning TV Guide set up screen on your TV, this is the picture of a TV set with welcome to TV Guide set up. This means the recorder is completely reset to factory, if you have the TV Guide screen asking if settings are correct, you have not completely reset and must try again.
To obtain additional troubleshooting assistance for your product, please contact our Panasonic Customer Call Center at (800) 211-PANA. The hours of operation are Mon. - Fri. 9A.M to 9PM and Sat. - Sun. 10A.M to 7PM Eastern Standard Time. A representative will be available to assist you. Please have your case number, which is listed at the top portion of your email, available at the time of the call.
Thank You,
Panasonic Consumer Support
Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
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VideoBob
Member
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2. September 2006 @ 09:28 |
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keriah Asked:
Quote:
Bob,
My questions are very off-topic for this thread -- Is there another thread on this site that you participate in that fields questions about PVRs? ... and, in particular, Mac-based PVRing?? (TitanTV, Formac Studio TVR, iMovie, Quicktime, et al)
~ Keri
Keri,
I haven't been working on it lately due to family health reasons, but you might try:
http://forums.afterdawn.com/forum_view.cfm/108
or
http://www.pvrs.net/
The latter looks like a newer, small forum with potential.
bob
Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
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VideoBob
Member
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2. September 2006 @ 09:33 |
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howie14w:
Quote:
I had my first U99 in several months yesterday. It happened hours after I had cut commercials out of a movie for my son. I haven't duped it to DVD yet.
I probably should have reset the machine right after the Shorten action, but I was lazy.
I cut commercials daily, with no problems. However, whenever I use the EDIT menu's DIVIDE TITLE option, I can guarantee a failure -- usually starting with loss of program downloads and "phantom recordings."
bob
Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
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VideoBob
Member
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2. September 2006 @ 09:41 |
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kheyer:
Quote:
Question for all you regulars....
I went away on vacation last week and when I came back, my unit had stopped downloading TVG programming, probably some time around 8/25 or 8/26.
I've tried resetting it to no avail. Does anyone know whether the folks at TV Guide have done another software upgrade that might be wreaking havoc for us? I seem to have to notify my cable company (Insight) when this happens so they can do whatever they need to do on their end so those of us with Panasonic units can download the programming guide again. Thanks for any advice or feedback.
I've had a lot of problems on both pannys in two different locatons lately that can be traced directly back to changes in download. It's that time of year. Make sure that you check regularly to see what your download and VBI channels are(*) and DO NOT delete them from your line-up, even if you do not watch them.
bob
(*) To check your download channels, times, etc:
1. Bring the TV Guide On Screen up on your TV
2. Press the 'up arrow' once to get to the top menu and then scroll to the right until you get to the "Messages" tab
3. Press Enter (SELECT) on the remote
4. Enter 753159852
To exit the debug screens, just press the TV Guide button. It will also exit automatically if you do nothing for a few minutes.
Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
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E85H
Junior Member
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2. September 2006 @ 10:13 |
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I also got my first TVGuide U99 yesterday (Sep 1-2006), after enabling TVGuide a few months ago.
That debug screen is not valid for E85s ?
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keriah
Suspended due to non-functional email address
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2. September 2006 @ 12:15 |
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Bob,
Quote:
I haven't been working on it [PVR] lately due to family health reasons, but you might try...
Thanks for these links. And for anyone else interested in this topic, I located this Mac-specific forum on the Afterdawn site:
http://forums.afterdawn.com/forum_view.cfm/56
That forum begins with a comprehensive Guide/tutorial.
~ Keri
~ Keri
zip 98110 (Bainbridge Island, WA ~ Seattle area)
DMR-E95HS / Comcast cable / no cable box
zip 96815 (Honolulu, HI)
CMR-E85 / Oceanic cable / no cable box
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sfstan
Suspended due to non-functional email address
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4. September 2006 @ 10:06 |
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i probably should not say anything, but here goes (not a jinx i hope). i have not had a bit of a problem for months and months. no u99s. full programming guide. i am on comcast digital in sf. my e85 is not hooked up to my cable box. i have my tivo hooked up to the box. i shorten recorded shows daily. write dvds daily. i copy a lot of my recorded shows and movies from my tivo to the e85 hard drive and take it from there. i do on ocassion record directly to the e85 through direct input from the cable without problems. wish i could tell you why all's been well.
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VideoBob
Member
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4. September 2006 @ 21:38 |
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E85H:
Quote:
I also got my first TVGuide U99 yesterday (Sep 1-2006), after enabling TVGuide a few months ago.
That debug screen is not valid for E85s ?
Sure it is. Using the on-screen guide in either Listings or Schedule mode, either hit the up arrow or push the Sub-Menu button to access the Menu Bar.
Hit the Left Arrow once or twice to get to the Messages Menu and then hit <ENTER> exactly ONCE. That should show your unit ID number.
Now, before you hit anything else, punch in the code 753159852
(Notice that it makes 3/4 of a Cross of St. George).
The Debug screen should show up without hitting anything else.
If you mis-key *ANY* key after you hit <ENTER> you have to move from Messages and back again, then hit <ENTER> and go again. There is no correction mode.
You exit with the <RETURN> button.
bob
Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
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E85H
Junior Member
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5. September 2006 @ 17:26 |
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75319852 - nothing
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xclratn
Newbie
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5. September 2006 @ 20:14 |
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To E85H: You are missing a number. You published: 75319852
The number you need to key in is: 753159852
You're missing the 5 in the middle.
Robert
This message has been edited since posting. Last time this message was edited on 5. September 2006 @ 20:15
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handyguy
Suspended due to non-functional email address
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6. September 2006 @ 08:19 |
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Ah, shoot they must have changed their GuidePlus software recently as I see it has a new data screen. Like you can see if a program is a repeat or not.
This is affectioning Pioneers & Panasonics. What happens is you get a guideplus screen just fine; but it won't record your programs you selected to record.
Maybe there is phone number to call but they are just going to suggest you send in your machine. Which wont do anything since its their software.
But it corrected for me by unpluggin it from wall for a minute or so.
This message has been edited since posting. Last time this message was edited on 6. September 2006 @ 13:27
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MikeinGH
Newbie
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7. September 2006 @ 10:50 |
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Spent over 3 hours Tuesday reading the whole thread. I've ovned an e85 for close to 2 years and have never seen the dreaded U99 (knock on wood). I have had problems recording which this thread led me to believe is related to the TVGuide function. his thread also helped me learn how to disable that feature - which I did last night.
I still have a remaining problem which was not mentioned in this whole thread and may net be related. I'm hoping somoeone can point me to another appropriate thread or maybe even have an answer to my problem. If not, I'll slink away quietly.
My symptom is that sometimes a scheduled recording does not record. The recording is always schedueled manually , not using the guide and not using the VCR+ codes (or whatever they are called now). We do most recording to HDD and so I don't know if a CD recording would have the same problem. After some experimentation by my wife, we discovered a couple of data bits. The problem occurs if we stop watching a recorded program from the HDD (maybe from the CD, but we haven't tried that) before the end of the show (by pressing STOP on the remote). Play stops, the E85 returns to the navigator screen and we switch off. If we turn the e85 back on, the PLAY indicator on the unit is flashing. Nothing is playing, as expected, but future scheduled recordings will not start. Before turning the unit off (while still in navigator), PLAY was not flashing and not on.
On subsequent trials, we discovered that the after stopping the playback (now the navigator screen is showing and PLAY is not displayed on the unit), if we exited Navigator, then PLAY would start flashing on the unit (and scheduled recordings would not start). Hitting STOP again on the remote turned off the flashing PLAY and future recordings work.
Any thoughts on this? Our workaround is to always try to remember to press STOP an extra time and turn the unit back on after turnign it off to see if PLAY is flashing. Of course we don't always remember.
This symptom did not go away after a hard reset. Have not tried a factory reset. We do have the latest FW from Panny.
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handyguy
Suspended due to non-functional email address
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7. September 2006 @ 13:59 |
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Occasionally a program doesn't record, but I noticed that it's always the same channel (!) but it does record each time but only if the machine is already on. So my solution is simply to set it to also record a program just before that one starts; but on another channel.
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RX7Fan
Member
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8. September 2006 @ 04:20 |
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MikeinGH,
That's a normal function of the E85, when you hit stop one time, ... go on to do something else, and then go back, and hit play, it resumes at the spot that you hit stop (I use it quite frequently, it's actually more like pausing playback, with the option of doing something else, and then coming back to the point that you paused.) There really isn't a work around other than 1. Hit stop the second time or, 2. press the "return" button to exit the Navigator screen (and I'm not 100% sure on exiting navigator resolving it either, but pretty sure of it) I don't think I've scheduled a manual recording in years, so I'm not sure if it is truely unique to manual or guided recording, but I'd guess it's common across the board, probably a flag set somewhere in the software of the E85 that does it. Would be nice to see a F/W upgrade to take care of the problem, but I don't honestly expect to see any future F/W upgrades for the E85 ever.
P.S. no "slinking away quietly" around here we make as much noise as we can, ... who else is going to stand up, and champion the cause of E85 users everywhwere if we don't !!!! (yeah yeah, I know, makes us sound like comic book heros, but, ... hey, why not?!?
RX7 Fan
Rotary Power, ... it just makes sense!
The greatest car ever built!!! IMHO
hey, ... is this thing on? ..... anybody out there?
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MikeinGH
Newbie
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8. September 2006 @ 07:18 |
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RX7Fan,
Thanks for the response. I hadn't associated the symptom with the feature of restarting a playback where it was stopped. I agree with your suspicion that it's likely a bit teh FW isn't clearing when it should. If the bit is indicating "playback in progress" or some such, you'd think it wouldn't block a recording from happening since I can nornally record one program while watching another. Are you aware of a normal state of the machine wehre the PLAY indicator flashes? It's not something I've seen in the manual.
Mike
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RX7Fan
Member
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8. September 2006 @ 07:23 |
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Mike,
Yep, that is pretty much the normal indication (going from memory here) when it is playing and stopped, it flashes. I look for that to know if I'm going to be able to pick up where I left off, or if I'll have to do some fast forwarding. But as far as I can recall, that's the only time it flashes, in normal play, it is lit solid.
RX7 Fan
Rotary Power, ... it just makes sense!
The greatest car ever built!!! IMHO
hey, ... is this thing on? ..... anybody out there?
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VideoBob
Member
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10. September 2006 @ 14:46 |
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MikeinGH
Quote:
Spent over 3 hours Tuesday reading the whole thread. I've ovned an e85 for close to 2 years and have never seen the dreaded U99 (knock on wood).
You probably got one made after April, 2003--or upgraded--in which case, U99's rarely occur. Some discount houses were still selling pre-4/2003 machines in late 2004.
Quote:
I still have a remaining problem which was not mentioned in this whole thread and may net be related. . . .My symptom is that sometimes a scheduled recording does not record.
At least *that* symptom has been addressed many times. Search under "Phantom Recording."
Quote:
The recording is always schedueled manually , not using the guide and not using the VCR+ codes (or whatever they are called now). We do most recording to HDD and so I don't know if a CD recording would have the same problem.
I'll reiterate: The surest way to set up an Ex5 for future "Phantom recordings" is to let it go into stand-by with a recordable DVD in the drive.
This may not be what you've done--but it is important enough to mention again, since you mentioned CD recording (and I presume that you meant DVD recording).
Quote:
After some experimentation by my wife, we discovered a couple of data bits. The problem occurs if we stop watching a recorded program from the HDD (maybe from the CD, but we haven't tried that) before the end of the show (by pressing STOP on the remote). Play stops, the E85 returns to the navigator screen and we switch off. If we turn the e85 back on, the PLAY indicator on the unit is flashing. Nothing is playing, as expected, but future scheduled recordings will not start. Before turning the unit off (while still in navigator), PLAY was not flashing and not on.
Hey! Good observation!
I've noticed the Play light flashing several times and often wondered (but not enough to actually research it) why. What you said farther on makes perfect sense. In fact, if you were to start a recording (either manually or timed) while it was flashing, I'll *bet* it goes out--simply because you'll lose your "bookmark" when it starts recording (an aggravating feature that is *not* duplicated by any of my ReplayTV units--thankfully!).
Quote:
Our workaround is to always try to remember to press STOP an extra time and turn the unit back on after turnign it off to see if PLAY is flashing. Of course we don't always remember.
I'm curious if this fixes *all* of your Phantom Recordings, or if maybe that when you get them, you just assumed that you'd forgotten to hit Stop twice?
Quote:
This symptom did not go away after a hard reset. Have not tried a factory reset.
Remember that *NO* reset (soft, hard, or factory) is complete without the oblgatory UNPLUG for at least 30 seconds. It's the Power-Loss Reset that seems to clear out Phantom Recordings.
I bought a couple of Christmas Tree remote power switches (the kind where the On-Off button is several feet from the plugs) so I can "unplug" each unit by simply flipping a switch that I have placed by the side of the unit. You can do this equally well with power strips or X-10 modules.
Quote:
We do have the latest FW from Panny.
...Which is why you don't get U99's. They are almost entirely indicative of lower-level firmware.
bob
Bob, Laguna Woods, CA 92637; Leisure World Analog Cable; No box
Panasonic DMR-E85HS (1 Year) and DMR-E95HS (6 Months) [TVGOS]
RCA DRS-7000N [3-day TVGOS]
ReplayTV 5504 (Monthly$ 14-Day ReplayTV)
Panny ShowStopper 1000 (ReplayTV 2000) [7-Day Free ReplayTV]
2 x Sony 1000 (Not currently hooked up) [Free TiVo]
This message has been edited since posting. Last time this message was edited on 10. September 2006 @ 14:51
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leslie61
Suspended due to non-functional email address
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20. September 2006 @ 01:36 |
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Many thanks for the posts on the Panasonic DMR E85H dvd recorder on this forum and other forums about the : SELF CHECK : problem which goes into a continuous loop taking 10 minutes to 30 minutes before the recorder will sign on or may be just not sign on at all (DEAD)and other problems
Mine developed this fault about 2 years after I purchase and the machine had very little use mainly recording to the hard drive. It finally died on me.
Reading the forums I decided to do the repair it myself
The problem is that it as a poorly designed PSU (power supply) NOT COOLING THE VOLTAGE REGULATOR??.IC part No. STRG6353 made by SANKEN ELECTRONICS in China .This is marked on the PCB board IC 001.
THE PART IC STR-G6353 CAN BE PURCHASED AT NIKKO ELECTRONICS FOR AROUND £5 EACH I bought 2 one for a spare over the internet with next day delivery?????????www.nikkoe.com
THE REPAIR
1. DOING THIS IS ENTIRELY YOUR OWN RISK AND I WILL NOT BE HELD RESPONABLE FOR ANY DAMAGE OR INJURIES INCURED.
2. DISCONECT ALL MAINS POWER AND REMOVE MOULDED TWO PIN PLUG FROM RECORDER.
3. Remove top cover?.one large silver screw at each side?..three small black screws on the back.
4. Remove the hard drive top retaining metal cover which as the black ribbon cable also attached to it then pull out the ribbon cable from the hard drive CAREFULLY then also pull out the power connection plug to the hard drive remove hard drive.
5. You will see that there is a plastic rubber moulded insulator to reduce vibration from the hard drive?.remove this.
6. Remove the bottom hard drive retaining plate (four screws) to get access to the power supply PCB board.
7. Removing the PSU board (card)?.Remove the small black screw where the mains electric enters the machine then pull and gently tilt towards you.
This should take an average twenty minutes at most to get the card out.
8. I took the card and the IC to a local T.V repair shop who took just five minutes to replace WHICH I RECOMMEND BECAUSE THE CARD IS DOUBLE SIDED WITH VERY SMALL SURFACE MOUNTED COMPONENTS WHICH CAN BE DESTROYED VERY EASILY.They charged me £5
9. RE-ASSEMBLE
Worked fine for me without having to replace any more components.
Hope this helps without getting ripped off for the repair.
lesrush
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dukebruno
Newbie
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24. September 2006 @ 04:20 |
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Just thought I would jump in and report another E85 oddity. I rarely use the DVD drive in my recorder but last night I watched part of a DVD-R. I powered down the unit without remembering to remove the disc from the tray. This morning I noticed that the clock on my E85 displayed "12:13P" instead of the correct time of "8:13A". The clock advanced normally...was just four hours ahead. I then remembered the disc in the tray so I powered up the E85, removed the disc and powered off. Time immediately went back to the correct time: "8:15A"
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handyguy
Suspended due to non-functional email address
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24. September 2006 @ 07:24 |
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What happened to the marking function? My older Pannys have it. But my e500 does not & it's not in the manual. It's that function where you mark where you are, so that later you can start from that point again.
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VideoBob
Member
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28. September 2006 @ 10:53 |
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dukebruno:
Quote:
Just thought I would jump in and report another E85 oddity. I rarely use the DVD drive in my recorder but last night I watched part of a DVD-R. I powered down the unit without remembering to remove the disc from the tray. This morning I noticed that the clock on my E85 displayed "12:13P" instead of the correct time of "8:13A". The clock advanced normally...was just four hours ahead.
I have long held that one of the worst things you can do with an Ex5 is to power it off with a writeable DVD in it. (Still don't know if a DVD-Video causes problems, though.)
However, this is the first time I've seen it confirmed that it messes with the clock. That would help explain why recordings do not come off as scheduled.
Thanks,
bob
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