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Panasonic DMR-E85H error U99
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TForce1
Junior Member
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10. December 2006 @ 07:59 |
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Well the time warner guy I talked to said that "we don't support anything other than tivo and our own DVR". However, he also said that they send through any signals they get from the stations, so that it should be there if they (the channel it's on) is sending it. Sigh.
I am going to pursue this. Panasonic has not returned two e-mails, so I will start calling them Monday. I will send this issue along to the Texas state attorneys office if I have to. I don't remember seeing anywhere that TVG or Panasonic reserved the right to discontinue this service at any time...
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vulcanusa
Member
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11. December 2006 @ 06:11 |
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blueowl,
If you perform an Auto Channel Scan, TV Guide download is disabled. This is exactly how you disable TV Guide download. You should have received a warning when you selected Auto Channel Scan stating that TV Guide download would be disabled from that point forward (unless you disconnect power or reset the machine). I predict you'll be much happier with TV Guide download disabled. Many of the problems stated on this thread disappear. You never have to worry again about turning off the machine to catch a download, or what your "host" channel is - or any of that crap.
If you're watching a program you've recorded and you don't finish it before going off to do something else for awhile, a poster several pages back recommended hitting the Stop button twice. If you hit it once, you'll notice that the word "Play" continually flashes on the DVR's front panel. The DVR has bookmarked where you stopped watching so you can hit Play to immediately return to that point. If you hit Stop again, "Play" stops flashing. The poster said he believed this solved a problem where he was either getting a phantom recording indication or where a program he'd set up to record did not fire. I can't say I've ever experienced his problem, but now I hit Stop twice if I stop watching a pre-recorded program and won't get back to it before a timed recording event is going to take place.
This is the first time I've seen anyone describe a DVR as an "investment" ;-)
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TForce1
Junior Member
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11. December 2006 @ 08:26 |
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Something new. Last night I heard it come on twice for about 12 minutes each time and hard the hard drive going. Still no listings though. It apparently saw something it was looking for (or thought it was looking for). So it seems some sort of signal that it recognizes is getting through to it, if not usable.
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dksmall
Junior Member
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11. December 2006 @ 09:37 |
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Are you sure you just didn't hear the fans spin for awhile? I don't believe the hard drive is used to store guide data on.
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TForce1
Junior Member
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11. December 2006 @ 12:51 |
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Not sure. I assumed it was not just the fan, because there were non-periodic little tic tic sound similar to a drive head seeking, but I don't know for sure.
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blueowl
Newbie
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11. December 2006 @ 20:51 |
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vulcanusa
Thanks for the input, I know the TV Guide is disabled now, yet the issue continues to happen. So far 3 phantom recordings since I turned it off about 1 week ago.
As for the pressing stop twice, I can give that a try when it come's back from the shop. Although I have some doubts that would do much, since, normally I press stop once, and then power the unit off. The Power off should act as a second stop. but maybe it is not.
I use the word investment very loosly. I usually don't care if I spend $30-70 on a DVD player, but at $750, I was hoping for some stability, and quality parts that would make the machine last a little longer. My first VCR cost $700, and lasted me over 10 years, but the back players I bought all cost around $100 or less, and I went through them every 1-2 years. My theory was buy in early, and get some quality. Thanks for correcting that Panasonic.
For now the machine is in the shop. My true hope is that they are able to see the issue. If they can fix then great, if not then put it in writing, and my Visa company will let me buy a new machine.
Worse of all I am now addicted to a PVR, suffering withdrawl symptoms the last few days. Hopefully a working unit comes home soon.
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vulcanusa
Member
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12. December 2006 @ 08:33 |
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blueowl,
From page 50:
Originally posted by MikeinGH:
Spent over 3 hours Tuesday reading the whole thread. I've ovned an e85 for close to 2 years and have never seen the dreaded U99 (knock on wood). I have had problems recording which this thread led me to believe is related to the TVGuide function. his thread also helped me learn how to disable that feature - which I did last night.
I still have a remaining problem which was not mentioned in this whole thread and may net be related. I'm hoping somoeone can point me to another appropriate thread or maybe even have an answer to my problem. If not, I'll slink away quietly.
My symptom is that sometimes a scheduled recording does not record. The recording is always schedueled manually , not using the guide and not using the VCR+ codes (or whatever they are called now). We do most recording to HDD and so I don't know if a CD recording would have the same problem. After some experimentation by my wife, we discovered a couple of data bits. The problem occurs if we stop watching a recorded program from the HDD (maybe from the CD, but we haven't tried that) before the end of the show (by pressing STOP on the remote). Play stops, the E85 returns to the navigator screen and we switch off. If we turn the e85 back on, the PLAY indicator on the unit is flashing. Nothing is playing, as expected, but future scheduled recordings will not start. Before turning the unit off (while still in navigator), PLAY was not flashing and not on.
On subsequent trials, we discovered that the after stopping the playback (now the navigator screen is showing and PLAY is not displayed on the unit), if we exited Navigator, then PLAY would start flashing on the unit (and scheduled recordings would not start). Hitting STOP again on the remote turned off the flashing PLAY and future recordings work.
Any thoughts on this? Our workaround is to always try to remember to press STOP an extra time and turn the unit back on after turnign it off to see if PLAY is flashing. Of course we don't always remember.
This symptom did not go away after a hard reset. Have not tried a factory reset. We do have the latest FW from Panny.
So, this could have been related to the problem you were experiencing, although I guess this wasn't phantom recording. Let's hope so.
This message has been edited since posting. Last time this message was edited on 12. December 2006 @ 08:35
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blueowl
Newbie
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13. December 2006 @ 21:37 |
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vulcanusa
Thanks for this posting. That could be my problem. I often stop a show, and then power the unit off from the HDD menu. I will have to experiment, and see what happens. If this is the case should be able to replicate.
The poster does not mention phantom recordings, but if they are not home at the time you don't see that happen. You just come home to no show on the HDD.
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Newbie
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14. December 2006 @ 03:22 |
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Originally posted by TForce1:
Well the time warner guy I talked to said that "we don't support anything other than tivo and our own DVR". However, he also said that they send through any signals they get from the stations, so that it should be there if they (the channel it's on) is sending it. Sigh.
I am going to pursue this. Panasonic has not returned two e-mails, so I will start calling them Monday. I will send this issue along to the Texas state attorneys office if I have to. I don't remember seeing anywhere that TVG or Panasonic reserved the right to discontinue this service at any time...
Those of you in San Antonio, my TVGOS started coming back on Sunday evening. It had been sitting there with no listing for a month at least and then listings started to show. I just happened to go to the guide and they were there. I had started using the Video plus to record my shows. Of course over the weeks I've tried everything listed in the forum to get my guide back and nothing worked. I did setup my channel listing making my PBS channel the first one in the list (cable channel 10) weeks back and it's still that way today. I haven't tried to record from the guide yet but I plan to today to see what happens. Are any others from the TWC-SA area seeing anything different??
John
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TForce1
Junior Member
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14. December 2006 @ 03:50 |
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Nothing for me yet. Could you tell me what zip code you are using?
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Newbie
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15. December 2006 @ 16:49 |
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Originally posted by TForce1:
Nothing for me yet. Could you tell me what zip code you are using?
78251
John
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dgs7
Suspended due to non-functional email address
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23. December 2006 @ 22:49 |
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Originally posted by dgs7:
The DVD is still toast. Can't get it open. Anybody have any ideas or will it have to go in for repair? I rarely use the DVD, so I'm a bit frustrated it failed so early.
I know most of you are having problems with the TVGOS and I hope resetting the zip codes has helped some of you. BTW, I still use an antenna so I haven't had the problem with cable companies being selective about what they send to me.
I am still having problems with my DVD tray. Still locked up tighter than a drum. All resets and other swithology to open the tray have failed.
Has anybody else had a problem with their DVD tray locking up? If I'm bound for a repair shop, can anybody recommend one in the N OKC (Edmond) area that actually knows what it is doing? Thanks.
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jhaninger
Suspended due to non-functional email address
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24. December 2006 @ 01:25 |
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Have tried setting the Zip Code many times to no avail.
Anyone living in the Columbus Ohio area that still has working downloading service from Time Warner Cable? I'm ready to give up.
Jim in Ohio
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TForce1
Junior Member
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4. January 2007 @ 15:07 |
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Well, whatta ya know? Today I have listings, sort of. The channels are a bit screwed up, but clearly for my area since the ABC/CBS/NBC station callsigns are correct. But many channel numbers are wrong and there are a few channels I've never heard of, but they might be on the digital tier of service or something.
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REPAIRMAN
Junior Member
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6. January 2007 @ 07:05 |
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To all you guus out there with DMRE 85 --u99-- This fault cannot be cured with firmware/software updates . This is a problem with an unstable power supply--it first started in the DMRE55 models and as the 85 uses the same psu, the presence of the hard drive causes the problem to show up more often due to the increased current demand. I`ve been fixing these units for Panasonic for the past 2 years and its allways the psu chip and 4 diodes need replacing. The spare parts are only available to acreditted Digital service network agents here in the u.k. Hope this clears this matter up , any further info on other Panasonic DVD recorder problems mail me at ruthandgerry@tiscali.co.uk
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Scan10
Newbie
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6. January 2007 @ 07:43 |
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Does this also apply to units running on 120v 60Hz (such as the US)?
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drsparc
Newbie
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8. January 2007 @ 07:58 |
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Originally posted by TForce1:
Well, whatta ya know? Today I have listings, sort of. The channels are a bit screwed up, but clearly for my area since the ABC/CBS/NBC station callsigns are correct. But many channel numbers are wrong and there are a few channels I've never heard of, but they might be on the digital tier of service or something.
I assume you tried a different zip code? I tried this when I wasn't getting updates, but first I checked the channel lineup to verifiy it was similar to my local listings. The channel line up is in the back of the TV-listings that come with my weekend news paper. You can edit the channels BTW.
I was not having updates, changed the zip code and the updates started working again. A week or two after that I needed to reset for some other reason and put it back to my home zip code and it has been working ever since. I'm not sure if it was reseting that fixed it, or just timing (i.e. they started sending the lineup again).
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TForce1
Junior Member
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8. January 2007 @ 08:29 |
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I tried a different zip code, but I don't think that was it because weeks went by without me changing anything and all of sudden I had 5 days of listings. HOWEVER... after changing the channel numbers, the next day: the screen says "NO DATA" WTF? (But I still had ads of course)
Today after not having used the unit for several days, I turn it on and it wants me to pick from 5(!) different channel lineups. I pick the most correct one and once again, most of the channel numbers are incorrectly assigned. I just adjusted them.
Me thinks TVG is in some state of flux right now and trying new things. We'll see if it sticks this time.
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REPAIRMAN
Junior Member
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8. January 2007 @ 12:00 |
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Originally posted by Scan10:
Does this also apply to units running on 120v 60Hz (such as the US)?
Yes it does. Panasonic in their infinate wisdom? made a power supply for the DMRE55 which was a reasonable effort--but then they decided to add a hard drive to the unit and call it a DMRE85 without beefing up the current capabilities of the unit --all they did was to thicken up the heatsink on the str chip and hope it would last. It didn`t and I have had many of these units through my workshop with the dreaded u99
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katchoo
Suspended due to non-functional email address
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8. January 2007 @ 12:42 |
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Repairman.....Does it also apply to the DMR-E95HS model?
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REPAIRMAN
Junior Member
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9. January 2007 @ 08:28 |
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Originally posted by katchoo:
Repairman.....Does it also apply to the DMR-E95HS model?
I`m pretty shure this is the same--I have just had one arrive with the same old problem and as soon as I`ve taken it apart and looked at it I will let you all know. I have seen u99 on the following models--,55,75,85 and 95, the service manual states that u99 is a failure of one chip to talk to another, in all cases one of the low voltage lines that run between the dvd drive and the digital processing board falls to zero and cuts off communication. The DMRE75 has a nasty power supply unit which is difficult to fault find on and even worse to repair owing to the small size of the components used but such is life
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Newbie
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10. January 2007 @ 23:31 |
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Hi Repairman,
Another question. I posted last time in November (http://forums.afterdawn.com/thread_view.cfm/54/143317#2709428) about a DMR-E85H that was only showing "Please Wait". I got it going that time, but now it's happened again, and it's been over a week with no success. I have never had a U99 error message; all I get it "Please Wait". Is it possible that this is a power supply problem, too? The "Please Wait" problem always happens after the machine is unplugged (even after powering down with the Power button). It has happened about 3 times in the past 4 months, but now there is no rebooting. Any idea how much it would cost to repair (i.e. time to diagnose, cost of parts). I can't seem to find any technicians who have worked on this model.
Thanks for any info. A ray of hope would be great, or just "hey, time to get a new unit" would be okay advice, too (might save me a lot of wasted time).
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REPAIRMAN
Junior Member
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17. January 2007 @ 11:50 |
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Originally posted by kcpenner:
Hi Repairman,
Another question. I posted last time in November (http://forums.afterdawn.com/thread_view.cfm/54/143317#2709428) about a DMR-E85H that was only showing "Please Wait". I got it going that time, but now it's happened again, and it's been over a week with no success. I have never had a U99 error message; all I get it "Please Wait". Is it possible that this is a power supply problem, too? The "Please Wait" problem always happens after the machine is unplugged (even after powering down with the Power button). It has happened about 3 times in the past 4 months, but now there is no rebooting. Any idea how much it would cost to repair (i.e. time to diagnose, cost of parts). I can't seem to find any technicians who have worked on this model.
Thanks for any info. A ray of hope would be great, or just "hey, time to get a new unit" would be okay advice, too (might save me a lot of wasted time).
Sorry for the delay in replying as its been busy at work and I`ve just finished building a P.C. for a friend`s kids and it took a while to transfer their schoolwork over--now to the problem in hand, the cost of repairs to your model would be approx £90 all in. You certainly have a power supply fault as I1ve just completed a DMRE 95 with exactly the same trouble--You may have trouble finding someone to fix it as it`s quite a specialist job and the spares are not redily available--send me your e-mail address and your county and I may be able to find you a dealer who can fix it.
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REPAIRMAN
Junior Member
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17. January 2007 @ 11:56 |
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Originally posted by katchoo:
Repairman.....Does it also apply to the DMR-E95HS model?
Just to update you on your DMRE95Hs--it shares the same power supply as th DMRE55 and 85 models and the same problems occur. I`ve just fixed a 95 and used the kit of parts I put together for the `55 and `85 models and effected a complete cure
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BudinMA
Junior Member
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18. January 2007 @ 04:27 |
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I haven't written anything on here in awhile (but keep up with the goings on as a lurker) since I kept getting the dreaded U99's and loss of the TV guide.
Since that time, mostly everything has been fine. I get all the channels (although it doesn't recognize all of the channels in my cable system so I can't use the TV guide for everything) Recently, on two separate occasions we were watching a DVD late at night and I forgot to remove it from the player before shutting it off.
Sure enough, the next day when I turned it on and went into the TV guide screen I couldn't access the "sort" key or the channel up screen or even take the disk out of the player. Instead I had to unplug and replug. When it started up again after the "Please wait" screen everything was fine. I still had the channels, could move to other screens in the TV menu and even could remove the disk.
I guess I wanted to just remind people, if you're having problems don't forget to take the disk out of the player before shutting it off.
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