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Panasonic DMR-E85H error U99
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cal401
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2. April 2008 @ 13:59 _ Link to this message    Send private message to this user   
This is a known problem with the TVGO system. What's happening is that the machine is busy downloading TVGO data when the show starts and does not know to stop and record the show.

See my post on page 68 for more details.

Cal

Cal 8571x
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howie14w
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2. April 2008 @ 14:08 _ Link to this message    Send private message to this user   
Thanks. I remembered your post once I saw it, but it had completely slipped my mind.

I guess once Feb 2009 rolls around I'll never have that problem again since I only use the guide for OTA signals.
hmrhead
Newbie
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15. April 2008 @ 13:32 _ Link to this message    Send private message to this user   
I love this thread for giving me back my dvr...$550 paperweight or functional machine..hmmm. I am proof that anyone can do this..I am not an elctrical engineer though my father was...I am not a strong solderer though I have a neighbor who is ...but, I can follow directions. I read about 20 to 30 thread pages and determined based on my machines behaviour that my capacitors were bad..sure enough...they were toast...I ordered 35v,680uf,hitemp,radial capacitors and my friend put them into the card...i put her back together and she just obeys my every command...she doesn't tell me to wait or that she has to check on anything anymore...This thread is far more helpful than panasonic...Thank you for your help and your ultra specific discussions.
Magnum19
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15. April 2008 @ 14:16 _ Link to this message    Send private message to this user   
Originally posted by luvshisex:


Be that as it may, if by HELPFUL information you mean recommendations for quality dvd-r media, I stick by my post: Try Taiyo Yuden media if you can find it and Verbatim if you can't. Both have given my friends and myself excellent performance.

And about your firmware upgrade problem, what is currently displayed when you check it through the recorder's service menu?
I wanted to stop and take a moment to thank you for your second post regarding my issues with the Panasonic E55. It was much more helpful than the first one. :-)

After reading your post, I immediately purchased both Taiyo Yuden media and some Verbatim discs over the internet.

After a couple of weeks of use, I am surprised to see the Verbatim discs manufactured in Taiwan are working better and much more consistently than the premium Taiyo Yuden discs. The Taiyo Yuden discs do work too... They just produce a coaster about one out of every five recording attempts. So far, the Verbatim discs have been error free.

Either way, I am absolutely NOT complaining... Your media suggestions have given me my unit back. After just recently suffering through replacing the capacitors my E85 Unit (a "suffering" made much easier by this posts on this thread)... I can happily report that both the E55 and the E85 are working fairly normally and much better than I could ever had expected just a month ago.

Without this forum, I would have two very expensive door stoppers.

Thanks again!
Magnum19
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15. April 2008 @ 14:33 _ Link to this message    Send private message to this user   
A quick question. I have Time Warner cable in Los Angeles. I have to use my Panasonic machines with the digital set top cable boxes supplied by the cable company. In both cases, these boxes require me to use each Panny's IR Blaster for recording programs on different channels.

Only one machine (the E55) seems to record the wrong channel about 1/3rd of the time. I can see the channel changing as the machine begins the recording process-- only to see the channel switch again.

For example, if I want to record Channel 59, the Panny commands the cable box to go to 59 (and it does) but then the box resets on Channel 5 (not 59). The same thing often happens when I attempt to record on Channel 11. The machine switches the digital box to Channel 11, then the box resets to Channel 1... Almost as if the Panny is not sending the command "fast" enough... and the digital cable box sees channel "11" as channel "1".

Maybe I need a new cable box? Any other suggestions... or am I the only one experiencing such a problem?

All input would be much appreciated.

Thanks!
TForce1
Junior Member
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6. May 2008 @ 22:43 _ Link to this message    Send private message to this user   
Hi all,

My E-85 has started to act flaky, but I'm not sure if it is the capacitor problem. I don't think these symptoms have been described for it?

Symptoms:
Mostly, it seems like it does not want to power up properly, either by hitting the power button or a timed recording. If I hit the power button, most of the time it does the please wait, self check, an error has occurred, hit enter, then it powers off, comes on and is fine. At this point it works completely normally. Now sometimes it will come on right away, and sometimes it will power on to record a show. Does this sound like the capacitor problem? It seems to be getting the schedule updates still.
Junior Member
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7. May 2008 @ 11:31 _ Link to this message    Send private message to this user   
Originally posted by TForce1:
If I hit the power button, most of the time it does the please wait, self check, an error has occurred, hit enter, then it powers off, comes on and is fine. At this point it works completely normally.

I saw this behavior on my machine when I swapped out hard disks. The replacement drive had a higher current requirement, which the E85 wasn't able to handle. I put back the original drive and all was well again. So I would say your hard drive may be failing or a more likely cause is the power supply is dying.

You can try opening up the box and inspecting the capacitors under the hard drive. Just be aware that if you disconnect the hard drive you'll lose everything on the disk. Back up to DVD anything you want to keep. If you see any large caps that are swollen or leaking that may be the problem. I also saw on Ebay a few weeks ago somebody selling a voltage regulator they claimed was a frequent part failure. The $130 repair at Panasonic may be the best route if you don't want to mess with things inside. Also try a deep reset followed by unplugging. That's been known to fix many things.
Kassel
Junior Member
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11. May 2008 @ 15:16 _ Link to this message    Send private message to this user   
Howie 14, the only thing I can guess re: your CSI problem is this. Sometimes the TV guide show's two episodes, both on Mon. Night at 8 p.m, but it means one is now, and one is next monday's show. Perhaps you clicked on the next Monday episode rather than the current one, though this would not explain your machine believing it was recording, when it wasn't. Perhaps it was still recording off PBS, knowing it would catch CSI the next monday.

I am having troubles too. If I press the TV guide button on the remote, nothing happens, no refusal box, nothing. And when I press channel up or down, nothing happens. Any ideas? KK

kingkassel@aol.com
Kassel
Junior Member
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11. May 2008 @ 15:20 _ Link to this message    Send private message to this user   
Magnum, if it were me, I would probably switch the cable boxes. Move the one now on your 55 to the 85, and vice versa. Then see if the trouble has moved to the E85. If so, you know the drill. K

kingkassel@aol.com
Magnum19
Newbie
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11. May 2008 @ 15:41 _ Link to this message    Send private message to this user   
Originally posted by Kassel:
Magnum, if it were me, I would probably switch the cable boxes. Move the one now on your 55 to the 85, and vice versa. Then see if the trouble has moved to the E85. If so, you know the drill. K
Thanks Kassel. I appreciate the advice!
Junior Member
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11. May 2008 @ 16:40 _ Link to this message    Send private message to this user   
Originally posted by Kassel:
I am having troubles too. If I press the TV guide button on the remote, nothing happens, no refusal box, nothing. And when I press channel up or down, nothing happens. Any ideas?

I had this happen to my E85 once when I flashed up new firmware. What you need to do is hard reset the machine followed by holding in the power button until the thing goes completely off. Then unplug for at least 5 minutes. When you plug back in and turn on you will get a please wait followed by an initial setup screen for the TVGuide. If you don't see this then do the reset again. It may take several attempts but you should be able to get it back to life.
Kassel
Junior Member
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11. May 2008 @ 19:21 _ Link to this message    Send private message to this user   
I will give that a try furry. I notice that even the channel up, channel down buttons on the box have no effect. It plays the videos stored on the hard drive without any problem. So it is still useful as a recorder editor etc., but recording off the cable is highly important. PS.. I further notice that even the channel up selector button does nothing. And .. if I enter the numbers 11 or 12 or whatever to choose a channel, those numbers appear in a box on the screen, but the programs does not appear, it stays on channel 14 for now, but I am going to unplug it presently. K

And Magnum, you're welcome.

kingkassel@aol.com
Kassel
Junior Member
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11. May 2008 @ 23:12 _ Link to this message    Send private message to this user   
The unplug did work furry. I guess I will be waiting a few days for the channels to be reloaded. K

kingkassel@aol.com
TForce1
Junior Member
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18. May 2008 @ 18:35 _ Link to this message    Send private message to this user   
I had a repairman take a look at it and they replaced some caps and diode(s) in the power supply area. It comes on every time now without trouble. Now as long as the TVG listings repopulate, I'll be back to normal!
Magnum19
Newbie
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18. May 2008 @ 18:42 _ Link to this message    Send private message to this user   
Originally posted by Magnum19:
Originally posted by Kassel:
Magnum, if it were me, I would probably switch the cable boxes. Move the one now on your 55 to the 85, and vice versa. Then see if the trouble has moved to the E85. If so, you know the drill. K
Thanks Kassel. I appreciate the advice!
UPDATE: A new (REFURBISHED) digital cable box from Time Warner seemed to do the trick. No more stutters or glitches when changing to two digit or three digit channels. (I just went ahead a got a "new" box because the TW Cable center is directly down the street and it only took 10 minutes to stand in line.)

Thanks again, Kassel.
margt1509
Newbie
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18. May 2008 @ 21:30 _ Link to this message    Send private message to this user   
Hi,
I have a panasonic DMR H85H DVD/HD recorder which I got about 4 years ago and it has worked fine until just about a month ago it fails to power on at all. I keep resetting it, unplugging it and it was occasionally coming on and i could watch shows and record shows etc. Now however, no matter what I do from the remote or from the actual unit it refuses to power on. Does anyone know how to fix this?
Kassel
Junior Member
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18. May 2008 @ 22:36 _ Link to this message    Send private message to this user   
Margt, read back a few pages here and you will see how others worked it out. You may need to better describe what you see as the machine refuses to "power up". Does this mean you can see a clock or some kind of digital readout on the glass, but no action when you tell it to activate for recording etc? There are a lot of whiz kids in this blog who have figured out an awful lot. I did take one of their ideas when mine died for a few months. I think the best thing I found was the idea of stretching a power extension from inside an extra computer that I put on the table. Evidently, those power plugs in your computers that run into cd roms etc, will match up to your DMR E85's board. So if you can turn on the old computer after running the CDRom power wire into your dmr e85, and then turn both on, I bet you will find some action. But read these postings thoroughly, because there are special key codes to do that will help your machine to reset itself etc. If you run that cord out of an old computer, it probably will allow you to then enter the codes to force a reset or some such thing. I assume you read the owner's manual and tried their troubleshooting steps. That is to say, at least, that you did unplug it from the wall and then plug it back in a few min. later to see if it would reset itself?

kingkassel@aol.com
margt1509
Newbie
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19. May 2008 @ 08:46 _ Link to this message    Send private message to this user   
Originally posted by Kassel:
Margt, read back a few pages here and you will see how others worked it out. You may need to better describe what you see as the machine refuses to "power up". Does this mean you can see a clock or some kind of digital readout on the glass, but no action when you tell it to activate for recording etc? There are a lot of whiz kids in this blog who have figured out an awful lot. I did take one of their ideas when mine died for a few months. I think the best thing I found was the idea of stretching a power extension from inside an extra computer that I put on the table. Evidently, those power plugs in your computers that run into cd roms etc, will match up to your DMR E85's board. So if you can turn on the old computer after running the CDRom power wire into your dmr e85, and then turn both on, I bet you will find some action. But read these postings thoroughly, because there are special key codes to do that will help your machine to reset itself etc. If you run that cord out of an old computer, it probably will allow you to then enter the codes to force a reset or some such thing. I assume you read the owner's manual and tried their troubleshooting steps. That is to say, at least, that you did unplug it from the wall and then plug it back in a few min. later to see if it would reset itself?
Thanx for the info but i have no spare computer and would not know how to do all that. Yes I have the time on the screen which just flashes on and off when I try to power it on. It reaches the "Self check" process then stops, goes blank and returns to the standby screen with the current time on it again. It doesn't get past that. I have tried unplugging, resetting etc. nothing seems to work. Also when it's supposed to record a timer programmed recording it does the same thing, flashes the time on & off and does not power on to record anything. Very frustrating... I will keep searching for an answer or just get someone to service it hopefully they can fix it!
niklase
Newbie
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19. May 2008 @ 16:44 _ Link to this message    Send private message to this user   
Hi all,

I have another problem with my DMR E85H I'd love to get your input on. I've opened up my machine since the DVD mechanism was jammed (but worked fine besides that), and after that my machine is totally unresponsive - it boots up, does self-check, displays the remaining time but nothing more. It does not respond to buttons or the remote. Is there any trick to removing and putting back the "front piece" that includes all buttons and the display (note that the display works)? Is there any lock that's enabled after "messing" with the device? Could it be that I've busted something inside (sounds strange since it boots OK)? There is a piece of metal on the inside of the "front" I have not understood the purpose of, anyone who knows?

Thanks,

Niklas

Niklas
Scan10
Newbie
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19. May 2008 @ 19:38 _ Link to this message    Send private message to this user   
How did you remedy the jammed DVD?

I've had my 85 apart several times and did not need to remove the front panel to remove a DVD from the drive... I just undid the screws on the top of the drive, lifted the top panel and slid the disc out...

One does have to be careful when re-assembling the DVD unit - - there is a small plastic slider in the top plate of the DVD drive that has to be positioned properly. Otherwise, the drive won't work correctly and the unit may behave like yours...
niklase
Newbie
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20. May 2008 @ 03:06 _ Link to this message    Send private message to this user   
Originally posted by Scan10:
How did you remedy the jammed DVD?
Not sure if I have done that yet... but one of the white plastic arms on the side was out of position, so I hope it helped to put it back.

Originally posted by Scan10:

I've had my 85 apart several times and did not need to remove the front panel to remove a DVD from the drive... I just undid the screws on the top of the drive, lifted the top panel and slid the disc out...

Yeah I removed the front at the same time as the cover before I started looking at the DVD. I wish I hadn't, but that ship has sailed now...

Quote:

One does have to be careful when re-assembling the DVD unit - - there is a small plastic slider in the top plate of the DVD drive that has to be positioned properly. Otherwise, the drive won't work correctly and the unit may behave like yours...
Thanks, will take a second look at that tonight. Any clues on what the correct position is?
izmay
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19. June 2008 @ 15:40 _ Link to this message    Send private message to this user   
I'm a newbie to writing on forums, but I've read this thread many times for info regarding my E85H. The advice here is better than anything offered by Panasonic.

I have a machine that is currently Out of Service following a U99 error (caused by dividing) that cannot be resolved. No combination of key presses will revive the thing. The DVD drive won't open, so I can't update the software. I unplugged the machine for 2 weeks, then pulled the HD power cable and powered on, at which point it got stuck at *TEST L1.

I have decided to retire the hard drive on the off chance that I can someday recover its contents. I need advice on the choice and installation of a new drive.

I currently have a 120GB Maxtor DiamondMax 16. It has worked like a charm since a repair place installed it several years ago. I've looked around on the web and see lots and lots of drives. I'm not a computer person and know next to nothing about hard drives. All I have to go on is the currently installed drive. I need to know about RPM (5400 or 7200), cache size (2MB or 8MB), and terms such as EIDE, ATA, PATA, SATA, etc. The Maxtor is ATA/133. I've been told to get a 160GB Western Digital that runs quietly and stays cool.

Also, as a not computer-savvy person, how difficult is the replacement? I've already had the box open. I can see the connections. Are we talking pulling two cables, switching boxes, and plugging things back in? Or do I need to be wary of static electricity and possibly frying the whole machine with one false move? I can always go to a computer shop and ask them to do the installation.

Thanks everyone for the seemingly endless amounts of information. I saw posts from 2005, I had no idea they were still coming.
vulcanusa
Member
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20. June 2008 @ 11:40 _ Link to this message    Send private message to this user   
izmay,

The drive is quite easy to physically remove and replace. When you unscrew and slide the top cover of the DVR backward, you'll see a brownish flat flex ribbon cable near the top, front, right side of the DVR just forward of the hard drive. Take care not to damage that cable when you ultimately replace the top of the DVR back on and slide it forward.

The specs for the drive in my machine are:

Features/Specifications:

* Samsung SpinPoint SV1203N 120 GB IDE Hard Drive

* General Features:
* 120 GB formatted capacity
* UDMA/133 data transfer rate
* 5400 RPM spindle speed
* 5.56 ms average latency
* 8.9 ms average seek time
* E-IDE/ATAPI interface
* 3.5-inch form factor

* Power Specifications:
* +5V, 0.6A
* +12V, 0.5A

* Regulatory Approvals:
* cULus
* TUV
* CSA
* Semko
* CE
* C-Tick
* BSMI
* MIC

Package Includes:

* Drive only

Additional Information:

* Notes:
* Model #: SV1203N

* Requirements:
* IDE controller
* IDE cable
* Available 3.5-inch drive bay
* Available 4-pin Molex power connector

You will want to replace your drive with an equivalent IDE or E-IDE drive. A couple of years ago, I pulled the drive from one of my E85H DVRs and installed it as a slave into a 1999 WIN98 PC with an E-IDE drive controller. The BIOS recognized it. I FDISK'ed it. I formatted it. I downloaded a test utility from Samsung called Hutil and ran it against the drive. It tested fine. I doubt your problem is related to the drive unless it simply won't spin up or you had a head crash. However, if you do decide to replace the drive, it won't matter what the capacity of the new drive is as long as it's at least 120 GB. The DVR will not make use of anything over 120 GB. A larger capacity drive is fine, but you will not get any more recording capacity than if it were 120 GB (i.e. machines sold in the USA).

You can download an installation manual for the Samsung drive here:

http://safemanuals.com/user-guide-instru...SUNG/SV1203N-_I

This manual tells you what the jumper positions on the back of the drive mean. I presume you know what a jumper is, but in case you don't, you'll see one or two little black plastic rectangles pushed over a pair of pins on the back of the drive. Each jumper is only 2-pins wide and so each jumper electrically connects (i.e. jumpers) two pins together. This establishes the personality of the drive (e.g. slave, master, or determined by the drive cable "cable selected"). I recommend you write down the positions of your jumper(s) after you remove the drive. You'll need to replicate the personality on your new drive, should you decide to go that route.

Good luck.
EdPell
Junior Member
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11. July 2008 @ 17:39 _ Link to this message    Send private message to this user   
Vulcan ....

I don't suppose there's much more one needs to know about a hard drive ;o)
Thanks for taking the time to write up all the details.

I may have to replace my E85H hard drive as well. Of all those specs you listed, is the fact that it's an IDE or E-IDE drive the only critical one?

Thanks
EdP
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vulcanusa
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11. July 2008 @ 17:58 _ Link to this message    Send private message to this user   
EdP,

I bet an IDE drive can be controlled by an E-IDE drive controller. I believe the leading E in E-IDE means Enhanced. You cannot install a very old technology drive such as MFM, nor a newer technology drive such as SATA, so yeah, I would say the E-IDE spec is the most critical requirement.

As long as the replacement drive is equal or higher performance with regard to the other specs compared to the original drive, I doubt you'll have a problem, but perhaps another board member who is an electronics tech or EE or simply more competent with hardware issues could comment.
 
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