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DVD Shrink Re-booting computer
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Matt84
Junior Member
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23. July 2004 @ 15:09 _ Link to this message    Send private message to this user   
Whenever I use DVD Shrink it re-starts my computer. It won't let me finish burning the DVD without my computer restarting. Can anyone help me out?
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Moderator
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23. July 2004 @ 17:09 _ Link to this message    Send private message to this user   
Can you post your system specs?

Matt84
Junior Member
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23. July 2004 @ 21:34 _ Link to this message    Send private message to this user   
I'm sorry, I'm a newb when it comes to computers. I wouldn't know where to start.
Moderator
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23. July 2004 @ 22:03 _ Link to this message    Send private message to this user   
Operating system, processor, RAM, how big your HD, how much free HD space, # of optical drives(dvd burner, cd burner, dvd-rom)?

dakota22k
Newbie
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25. July 2004 @ 15:12 _ Link to this message    Send private message to this user   
I dont know if you fixed the problem or not...i had the same problem and it was because the processor was getting too hot and the motherboard has a built in "shutdown temp". If you are using the P4 2.8E chip all you have to do it go into your bios and disable the shutdown temp. the new chip will run at a hotter temp then the older chips, so you should have to worry about melting anything. I was getting so pissed off when my computer would shutdown..i hope this works for you, let me know.
Matt84
Junior Member
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25. July 2004 @ 17:44 _ Link to this message    Send private message to this user   
Sorry, the computer is at my girlfriends house and I just got back over here today.

Windows XP
Intel Pentium 4 2.60 GHz
1 GB Ram
19. 5 GB Hard Drive
8.59 GB Free Space
CD/DVD Burner DVD-ROM

Also, Dokota22K, you said that fixed your problem? I'm pretty new to computers so I wouldn't know how to get their to do that. Could you tell me how?
Senior Member
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26. July 2004 @ 10:05 _ Link to this message    Send private message to this user   
Hi Matt84...

Sophocles and I are spending a fair amount of time discussing this very same thing with you on this post: http://forums.afterdawn.com/thread_view.cfm/6/90042#508853 . This is what we call double-posting here at AD. This is frowned upon, and it is against the rules.

I am leaving a note over there so that any further advice can be directed here.



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I am always doing that which I can not do, in order that I may learn how to do it. (Pablo Picasso)

This message has been edited since posting. Last time this message was edited on 26. July 2004 @ 10:06

dakota22k
Newbie
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26. July 2004 @ 12:12 _ Link to this message    Send private message to this user   
well use your own judgement on this one..if you disable your motherboards shutdown temp for the processor it could fry it or melt it down. Most P4 chips have a temp limit to prevent this. Go into your BIOS by hitting either the delete button or F2 when you start up your computer (before the windows load screen comes up). and it should take you into the BIOS screen. I think its under CPU health or just look around until you find the "shutdown" temp and either make it higher or disable it completely. I will post again and tell you what mine is set at. Then save the chages and exit and it should restart your computer, try burning again!
Senior Member
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26. July 2004 @ 14:11 _ Link to this message    Send private message to this user   
Quote:
I'm a newb when it comes to computers. I wouldn't know where to start.
Matt84 ... all of us were at some time. The thing is that if you are going to have a computer, you are going to have to either learn how to maintain it yourself, find a friend to do it for you, or pay someone. AD falls into the friend category.

Yes, an overheated CPU can cause a reboot. Regarding dakota22k's approach, the high temp setting could be set artificially low, or you might have a cooling problem compounded by the summer heat? Even though the P4 has a built-in temp monitor, I would be reluctant to advise that you turn the warning system off completely. Some bios/systems will let you raise the high temp setting, but I would not do this until I knew the CPU's specs. You can get this from the Intel website. Before making any adjustments, though, you should really determine if an overheating CPU is the real cause.

Here are a couple of utilities that you can use to check CPU temp. The first is a real-time motherboard monitor. The second utility provides a good stability test for your CPU.
http://mbm.livewiredev.com/
http://users.bigpond.net.au/cpuburn/

You had concerns about virtual memory. Here is how you change settings. This change will not harm your computer in any way. Go to the Control Panel >> System >> Advanced >> Performance Options. You will find the page file options. Make a note of what the settings are so you can post them. A 4000 MB setting should be adequate, and set this to both min and max values.

Here is a Windows utility I find extremely helpful. It gives you real-time monitoring of CPU and memory usage. Do Ctrl-Alt-Del >> Task Manager >> Performance. When you encode with Shrink, you should see 100% CPU most of the time. If it begins to drop while encoding, you are likely seeing a temp problem. I had one AD visitor encoding at 30% CPU because there wasn't any thermal paste between the CPU and cooling fan. BTW, burning is usually no more that 15%.

Rebooting could also be the result of a bad memory module, or the way the system/motherboard is managing RAM memory. Here is one of the utilities you can use to check if your memory modules are working properly. Be sure to follow the instructions.
http://oca.microsoft.com/en/windiag.asp


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I am always doing that which I can not do, in order that I may learn how to do it. (Pablo Picasso)

This message has been edited since posting. Last time this message was edited on 26. July 2004 @ 14:14

Matt84
Junior Member
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26. July 2004 @ 14:45 _ Link to this message    Send private message to this user   
Yea, I'm sorry about that Doc.

The total paging for all drives is 1536 MB. 1536 is the initial and 3072 is the Maximum size.

So, I'm just changing the Min and the Max of these to both 4,000 MB? This doesn't hurt the computer at all does it?
Senior Member
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26. July 2004 @ 14:58 _ Link to this message    Send private message to this user   
No problem.

No, it won't hurt the computer. Virtual memory is temporary memory stored on your hard drive because there isn't enough RAM memory to store all the data being processed. By setting the min and max to the same value, you actually designate where on the hard drive this temp data is stored. If XP is allowed to do it, it places the data all over the drive, and this fragments things. When things get fragmented, it takes a long time and a lot more available RAM to find the necessary information. This can freeze a system, or even cause a reboot.

This is why you are advised that after you make the change, defrag your drive. It is probably a terrible mess. It could take an hour or more to properly defrag.

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I am always doing that which I can not do, in order that I may learn how to do it. (Pablo Picasso)

This message has been edited since posting. Last time this message was edited on 26. July 2004 @ 15:00

Matt84
Junior Member
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26. July 2004 @ 15:07 _ Link to this message    Send private message to this user   
Ok, the computer is at my girlfriends house that I burn DVDs with. I will do this and try to burn a DVD and get back to you guys.

Thanks for the help.
ID10Teror
Junior Member
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26. July 2004 @ 21:33 _ Link to this message    Send private message to this user   
I was having the same issue, restarting during back up
what seems to have solve this issue for me, was to disable the burn with nero option(I did'nt use is anyway) Back it up as an ISO image on your hard drive, then burn it with either Nero or what I use Alcohol 120%. Also before opening DVDShrink and creating the iso search your C: drive for Analysis*.* it saves this file everytime you analyize(sp?) a disc, (you need to delete these files) . Also if it restarts while burning the ISO you won't waste a DVD.

my system AMD Athlon 2600+xp 512ddr 120gb HD,\
XP pro SP1
LITE-ON SOHW 832S 8X DVD-RW
my process
rip with DVD Decrypter
shrink with DVDShrink
burn ISO with Alcohol 120%

no coasters yet hope this helps

This message has been edited since posting. Last time this message was edited on 26. July 2004 @ 21:43

Matt84
Junior Member
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27. July 2004 @ 21:10 _ Link to this message    Send private message to this user   
Good news guys. So I set the min and the max both to 4000 MB, defraged the hard drive, and restarted the computer and I burnt 5 DVDs tonight without my computer restarting once. Seems like everything is fixed. Thanks a lot for everyones help.

Now for my next problem. When I try to burn Blow, at about 90% on the encoding I get a copy right protection error while using DVD Shrink. Any suggestions?
Senior Member
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27. July 2004 @ 21:23 _ Link to this message    Send private message to this user   
Matt84 ... that is good news. Be sure to keep that HD defragged. I do mine about every third rip/burn. And use good media - like Ritek G04 that you can get from www.meritline.com.

Make sure you are using the latest release of Shrink. Version 3.2 was just released. If you get a copy protection error, use DVD Decrypter to rip. Then when you open Shrink choose "File" rather than "Disc."

Good luck.

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I am always doing that which I can not do, in order that I may learn how to do it. (Pablo Picasso)

This message has been edited since posting. Last time this message was edited on 27. July 2004 @ 21:31

Matt84
Junior Member
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28. July 2004 @ 06:08 _ Link to this message    Send private message to this user   
Is DVD Decrypter available to d/l on this site?
Senior Member
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28. July 2004 @ 06:50 _ Link to this message    Send private message to this user   
Yes. You can actually left click on the blue DVD Decrypter link and it will take you directly to the download.
Matt84
Junior Member
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1. August 2004 @ 12:39 _ Link to this message    Send private message to this user   
*UPDATE*

Ok, so last night I went to burn Fight Club. I did what you said by Defragging after every 3-4 DVDs. I hadn't used the burner for about 2 days, but last night the computer restarted on me again. Before the computer restarted a blue screen came up talking about how their could be a hardware problem. I haven't had a problem with the computer restarting since I last talked posted in here after we "fixed" the problem.

So, whats up guys, have any suggestions?
Senior Member
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1. August 2004 @ 12:58 _ Link to this message    Send private message to this user   
'Can't help without more info. You have a lot of the tools there that were given to you already to give something more. What's the CPU temp? What %CPU usage did you have before it re-booted?

So, come on Matt84, how about some info? You've got to help in this process. While you are at it, try this physical memory diagnostic:
http://oca.microsoft.com/en/windiag.asp

Let us know what happens.


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I am always doing that which I can not do, in order that I may learn how to do it. (Pablo Picasso)

This message has been edited since posting. Last time this message was edited on 1. August 2004 @ 12:58

Gogui
Newbie
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3. August 2004 @ 20:19 _ Link to this message    Send private message to this user   
Hi Guys, let me join to this thread as I have exactly the same issue, if I need to start a new thread please let me know.

First let me tell you this software is a bless, congratulations to the developer and all you gurus for have it mastered.

I plea for your help:

As said before, I have the same issue, I have been able to rip and backup 4 Original DVDs of my collection, nevertheless the process has been tough 9 out of 10 times when shrinking (During the deep analysis or if I pass that during the encoding) the DVD Shrink programs crashes most of the times having my PC restarted going into a blue screen that I don´t have time to read and when restarted I get a message that says that the system has recovered from a serious problem or something like that.

Here is what I have:

Pentium 4
HP Pavillion 7956
Windows XP
256 RAM

1.- I use Decryptor to rip the files into my HD
2.- Shrink runs analysis for 3 or 4 minutes tops
3.- When I hit Backup it starts Deep analysis and runs for a while and then shuts down my computer.
4.- If it passes the Deep analysis then I shrink and try to backup to my HD to an ISO file.
5.- From that ISO, when able to created it then I have burnt it to the DVD with no problems with the decryptor again.

This is what I have checked so far:

a) IDE in DMA
b) NTFS
c) Antivirus running and adaware/spybot and CWschredder to get rid of spyware
d) Increased the Virtual memory to 4000 from 386/762 I had
e) Defragmented (Many hours, like 5 or 6) when I did this then the last deep analysis was able to get through.

Please your help oh my dear guiding lights.
Gogui
Newbie
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3. August 2004 @ 20:25 _ Link to this message    Send private message to this user   
By the way, I have used the Task manager to monitor the performance and CPU goes to 100 but with some drops every 10 seconds or so.

I have downloade the MBM software to ckeck for CPU temp but I will wait for your guidance, I think I can provide a lot of info that might help to figure out what happens to other people with the same issue, my skill level from 1 to 10 in PC´s maybe around 5 =(
Gogui
Newbie
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3. August 2004 @ 20:32 _ Link to this message    Send private message to this user   
A li bit more info.

I have a 60 GB HD (Samsung) with 34 GB of free space, I also have an internal HP DVD writer and an internal DVD rom (Samsung) both working nice and crispy.

I some other forum (dont recall which, I lost it) someone named bambi supposedly found that a trust software was causing this kind of conflict, I have checked my computer and also have some files named Trust but unsure where they came from and I can not uninstall them form the Add/eliminate programs section.
Senior Member
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3. August 2004 @ 21:27 _ Link to this message    Send private message to this user   
Hello Gogui ... welcome to AD. I want to thank you for all the information you supplied. It helps to eliminate a lot of things, and hopefully we can get you going a lot faster.

There are 6 main things that will usually shut down a computer in this way: (1) not enough virtual memory, (2) not enough physical memory, (3) a bad memory module, (4) a fragmented drive, (5) an over-heating CPU, and a (6) corrupt system file.

I have never heard of a Trust file. If you are rebooting all the time in a cycle, this is a sign of a virus. If you are just rebooting with Shrink, this is probably a system problem.

First, 256MB of memory could be the most likely problem. It seems to have been with others. Your operating system uses over 100MB of this. Encoding takes another 130 to 160 if it is there, and so you run out. If anything is running in the background, this takes even more memory. I would suggest another 256MB, but no less than another 128MB.

The other prime consideration is an overheating CPU. Your P4 pulls about 65 watts of power, and that generates a lot of heat. Normally the CPU would slow down to stay cool, but this doesn't always seem to happen.

Concerning the RAM memory, I would suggest unplugging from the internet, and turning off your anti-virus, and all other background programs with msconfig. Then, monitor Shrink with the Task Manager/Perfomance. See what the RAM usage is, as see if you can make it through the entire Shrink.
Gogui
Newbie
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3. August 2004 @ 21:35 _ Link to this message    Send private message to this user   
Thanks for the prompt response.

I am only rebooting with Shrink all the rest works normally, more now that I run the spy killing softwares. So what you say makes a lot of sense, I am encoding right now at 47% completion.

Should I then return the Virtual memory to its prior state?

I will try as you suggest and let you know, the memory expansion will have to wait for a while


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Senior Member
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3. August 2004 @ 22:16 _ Link to this message    Send private message to this user   
I always try to offer a no-cost answer. That is why I suggested you basically turn off everything you can to conserve memory. If you do have access to ebay, there are some good deals that come up there on mem modules.

Don't change the virtual memory. If it is too small, it will also cause problems.

Do you have any other transcoding software? Shrink is the only one I have found that pushes resources to 100%. One way to confirm that it is a memory problem would be to download the free trials of Intervideo DVDCopy2 Platinum, as well as Pinnacle's IC 8. Watch to see if these stay below 100%, and if you make it through. I would also try different DVD's.

One last thing. There is a Windows bulletin that says if XP detects a write error 6 times in a row, it will change a drive from DMA to PIO. Since we don't know exactly what the computer is telling itself on reboot, keep an eye on the DMA settings.

EDIT: If you download IC 8 or DVDCopy2, you will need to prepare files for them with Decrypter first. However, both these programs have their own built-in burner.

This message has been edited since posting. Last time this message was edited on 3. August 2004 @ 22:27

 
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