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Pinnacle Studio 9 plus problem to render
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Super8
Newbie
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26. September 2005 @ 09:14 |
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I have read this thread with great interest. I have the same rendering problem with my (1 week old) version of Studio 9 Plus patched to the latest patch 9.4.3.70. There is no newer version at the time of writing this. I've had a number of e-mails with the help desk to no avail. The user interface is great and I was able to assemble 42 minute long video without incident. I was impressed by some of the unexpected features like when I moved a still picture that was part of the movie, it gave me a browse window to go and find it again. However, when I tried to render it to DVD format for burning, every time it failed to complete. I have lots of drive space - using a second 160 Gig drive for video and Auxiliary Files. The amount to render is 5024.9 MB and it will stop at different places. The ones I wrote down are after 3411.5 MB, 3401.6 MB and 3346.9 MB. After stopping Norton, screen saver etc., the program crashed while rendering, with an unhandled exception error. A short 26 second long test video renders fine. I am a C++ programmer and my guess is there is illegal memory access happening. Mostly it does no damage, but sometimes it does something that stops the rendering. I think we need a new patch to fix this problem.
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astalker
Junior Member
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27. September 2005 @ 02:43 |
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Hi Super8. You are quite right. I tried all the suggestions on the Pinnacle web site (I looked there first, well before somebody suggested it!) and I've been running the 9.4.3.70 patch all the while I had the problem. I agree - there is no newer patch - I was unable to find the 9.4.3.8 referred to. I have been using Studio with no problem for some considerable time. I decided to remove the 9.4.3 patch, and go back to 9.0. Hey Presto - no problem. Capturing and Rendering work just fine. So I'll wait for a patch beyond 9.4.3 - despite evrything we've said, some people still insist we have too little space, or fragged drives, or whatever. The problem lies with 9.4.3.70, and is related to the capture. If you go back to a previous version, I suggest you recapture.
Cheers
Allan
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cp1966
Member
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27. September 2005 @ 20:52 |
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astalker, I mentioned the Pinnacle forums because some people may not realize that Pinnacle hosts it. If version 9.0 works for you (and possibly others) then stay with that. Perhaps those that are having issues should revert back to 9.0.
I mentioned hard drives because it is recommended that a second drive be used. Its a good idea anyway. required? no, just a suggestion. And there are some people out there that have a small drive to begin with, and if there is not enough space they may not have checked that possibility.
What has been offered here is just advice....
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banone77
Newbie
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28. September 2005 @ 06:17 |
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I have had the same problem and have done everything suggested in this thread without success. I downloaded a little program called DVIO (free) and used it to captue my video. Edited my project in Studio 9 Plus, and rendered it with out a hitch!! There must be something wrong in Studio's capture software.
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Robert66
Suspended due to non-functional email address
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29. September 2005 @ 17:33 |
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I have read all of the postings on rendering stall. I believe that my problems started immediately after upgrading to 9.4.3. If you read the postings, this is a common issue. I had no problems prior to this latest upgrade! I am going to un-install and re-install 9.3 on Monday. I will need to re-invest the 2 hours to re-capture my project, but that will at least hold the possibility that I can complete the project and burn a DVD as I have done many times! It's a shame that Pinnacle cannot identify this glitch before we lose confidence in the latest upgrade -- which probably has some positive attributes! I have plenty of computer "horsepower" and doubt that the issue is anywhere else but in the upgrade!
Good luck to us all.
Bob
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cp1966
Member
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29. September 2005 @ 17:51 |
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Be sure to let us know if it works! Good luck!
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Super8
Newbie
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29. September 2005 @ 20:18 |
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Since last posting, I've had a good exchange with Pinnacle on this issue. They've had me try several things and I think they are trying hard to identify and fix the problem. It seems there really is one and we should hold on for a fix.
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bramo
Newbie
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2. October 2005 @ 11:30 |
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Any luck with this anyone?
Same problem I'm afraid. 9.4.3.70 and rendering stalls. Note however, I was running this version for a while with no problem.
I uninstalled everything and 'cleaned' the regeistry then reinstalled 9.3 (from trial download and then reactivated it). No luck, same problem.
I bought on line so have no CDs. Does anyone know if there is a spot where I can download a 'full' version 9?
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Member
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3. October 2005 @ 10:26 |
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I'm thinking of buying Studio 9 for digital TV to go along with my new Compro T200 TV card. Will Studio 9 be able to make DVD's properly from MPEG 2 TV and has anyone had any experience doing this. I don't want to buy Studio if it won't do the job.
TIA
John
Dont slip or youll break it!
Core 2 Quad Q6600 GO, 4GB OCZ Reaper PC8000@1066Mhz, XFX XXX 8800GT, 3x SATAII Seagate HDDs (2TB) Pioneer DVD-RW, Samsung DVD-RW.
Windows Vista x64 SP1. |
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bramo
Newbie
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3. October 2005 @ 23:57 |
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Well, it goes like this. If it wasn't for my current problem which seems to have no solution I would definately recommend Pinnacle studio.
I've got two movie projects that need to be done this week and one was finished all bar the rendering. I need to do it again.
I'm trialling Ulead Video Studio and I also have Roxio VideoWave neither of which I think are as good as pinnacle studio. Both have some nice features, but I'll probably go with the Roxio product - not so much because it's the best, but in Easy Media Creator you have a whole bunch of products for the same money.
I really wish Pinnacle had a fix though. I've tried on two computers, re-formatted one and recaptured my video. I've also tried the project with all the additional audio removed.
The big problem is that once this 'hang' seems to occur once, it occurs in ANY project not just the one that caused the problem.
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tempsj
Newbie
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4. October 2005 @ 10:48 |
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Probably not a solution for all, but hopefully for some.
My problem was with the raw AVI imported from my MiniDV camcorder. During the capture, it dropped about 30 frames. I figured no problem, but when I previewed the video in studio, the sound would stop periodically. This project would not render. Like many, it stopped about halfway through on the second pass.
I recaptured the video, no dropped frames, and it rendered no problem. I did follow a few of tips posted around the web.
1. I set the priority of studio to "real time"
2. I disabled virus scan and firewall (also unplugged ethernet
for good measure)
3. I disabled all power functions and screensaver
Hope this works for some.
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IanSharpe
Newbie
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4. October 2005 @ 16:24 |
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Hi guys,
I have restarted using Pinnacle after giving it a miss for a few years. I even bought P9 to give that ago. I didnt find it much improvement over P8 but gave it a go.
I find it so slow & sometimes unstable & I remember thats why I gave it a big miss some time ago.
Anyway after I got frustrated with P8 , I tried TPMGenc DVD Author & found that much more stable & heaps faster than P8, but a lot less features.
ANyway my question is:
Why does a product like P8,P9 & even Ulead stuff take sooooo much time to render whereas DVD Author takes litterally a fraction of the time, like 15 mins for a 3.9G project. I assume that they both have to render , so why is there such a huge difference in performance.
Also I have found that DVD Author has NEVER hung or crashed on me, cant say that for P8 or P9. They both run on the same computer BTW.
ABout the only thing I like about Pinnacle stuff is the transitions & fancy stuff like that, maybe thats why it is unstable & slow, too much fancy stuff.
ANyway DVD Author Pro is very good & if it could do stuff like transitions etc , it would be even better.
What do others reckon about DVD Author??
cheers
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bramo
Newbie
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4. October 2005 @ 23:52 |
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My understanding is that with some of the DVD authoring programs your video components are already finished. You are just adding menus and 'sequencing' the project.
I think the time consuming part of the rendering process with Pinnacle and friends is 'mixing in' all the transitions/background music/overlays etc.
Authoring the DVD is much less work than editing the video. Pinnacle etc need time to do both in one go. I may be wrong though.
I've swapped to Roxio VideoWave due to the problem in this thread. I expect it will take its time to render as well. It's not quite as nice as Pinnacle Studio but it's close. The media management is quite handy.
I'll also evaluate the EditStudio/DVD Lab combo and see how they compare. I've used DVD Lab before and think it's great, but they do cost a bit more.
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Robert66
Suspended due to non-functional email address
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5. October 2005 @ 04:30 |
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I think I have confirmed where the "rendering" problem may be -- I uninstalled the 9.4.3 and reinstalled 9.3 and the 9.3.5 patch. I had to re-capture the VHS; did the same edits and same color corrections; and same menus. (This was a 24 minute project) The make movie and burn to DVD went through as it has previously for me -- no hang at rendering. I will copy this same information to Pinnacle and we can all hope that they will find the problem in 9.4.3 soon. For the $$, Studio has great features and is fairly easy to use.
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bramo
Newbie
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5. October 2005 @ 08:08 |
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I can't even launch it now. Some error about my 'system clock'.
Agree on feature set and easy of use but if I can't render my movie it doesn't count for much.
I take back on what I said about the Roxio suite. Editing is fine. Authoring is a disaster. I'm going to ask for my money back on Saturday.
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Member
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6. October 2005 @ 17:53 |
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I decided to order Pinnacle studio 9 SE from Amazon a few days ago.... It arrived on time and I was dying to try it out thinking my system would run it great. I had similar problems like the rest of you in the second part of the render process. Pinnacle studio 9 cost me £10 of my hard cash. I would have rarther not wasted my time and thrown £10 into the sewer.
Dont slip or youll break it!
Core 2 Quad Q6600 GO, 4GB OCZ Reaper PC8000@1066Mhz, XFX XXX 8800GT, 3x SATAII Seagate HDDs (2TB) Pioneer DVD-RW, Samsung DVD-RW.
Windows Vista x64 SP1.
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cp1966
Member
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6. October 2005 @ 19:46 |
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It is unfotunate so many people have this problem. I STRONGLY urge people to use the pinnacle web site forums for assistance. Lots of good troubleshooting ideas.
I am lucky that I am able to use it for the most part without an issue. In fact, today I just made another movie from old VHS tapes when the kids were still kids. Lots of great memories.
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bramo
Newbie
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6. October 2005 @ 23:56 |
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CP, you don't work for pinnacle by any chance?
Agree that the forums are good for support. Mainly because their 'official' support is absolute rubbish.
But I've followed all the suggestions there and still no good.
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astalker
Junior Member
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7. October 2005 @ 01:52 |
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I don't think CP realises we've all used the forums, and have been able to successfully troubleshoot the problem. There is a fault in the latest version of Studio 9, and we're all waiting patiently for a fix. You can look all you like - the fault is in the program, not in lack of disk space, or defragging, or whether your freezing of rendering is type 1, or 2, or 3! Been there - tried them all. The program is faulty! I hope nobody else tries to persuade us to do more troubleshooting.
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bramo
Newbie
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7. October 2005 @ 02:20 |
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As an aside, I've reformatted my hardisk and started from scratch. I've reinstalled studio from my 'demo' download and entered new activation keys. It says they were accepted and my features are unlocked, but pinnacle still comes up as a trial.
View activation keys shows my Trial -> Studio unlock (and my Dolby 2ch), but not my MPEG2 unlock.
This is very strange, anyone seen it before? The muppets at Pinnacle support are testing my patience, I don't want to log another call there.
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cp1966
Member
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7. October 2005 @ 04:48 |
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No guys, I dont work for pinnacle. I am only trying to help you find a resolution. One of your other options besides this forum is the pinnaclesys.com web forums, which I personally have used a few times.
Another option is to reinstall Pinnacle. There are workarounds to your problems, including the trial version issue.
I am done with this thread, good luck.
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Radioham
Newbie
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9. October 2005 @ 08:55 |
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Ok... I am abrand new user, read all threads here and at Pinnacle. Version 9.4 on disk in box and patched are both faulty and will not render captured video on 2nd pass.
Period.
I've worked in IT for 20 years and know faulty software when I find it.
The work arounds do not work.
I have wasted hours on this problem .. faulty software .. and I will need a patch that works to fix my problems.
Pinnnacle 9.4 with or without patches does not render properly. Period.
Regards
Colin
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astalker
Junior Member
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9. October 2005 @ 09:20 |
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Hi Colin. I've been in IT (we used to call it Computing) for some 40 years. I'm a trained and experienced Systems Analyst (so not really a newby!) - and I've tried to point out what you're saying over several postings. Having exhausted all the obvious solutions (reinstalling, checking forums, looking at pinnacle forums) it's a bit frustrating to get guys coming on the forum asking if you've defragged your drive etc. I realise they mean well, and thank them for their contributions. But they seem to assume we know nothing. Thanks for your contribution - you're absolutely right. The software is flawed!
Best Wishes. Allan
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fors6630
Newbie
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9. October 2005 @ 17:28 |
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All, I have the exact same problem as is described above. My config is this:
AMD 2500+
2 7200RPM hard drives, (1) 250GB Hard Drive (90GB free) & (2) 80 GB Hard Drive (40GB free)
1 GB RAM
64 MB NVIDIA VC (I know, need bigger :)
Pinnacle Studio 9 v9.4.3. I believe this should be plenty to go from MiniDV to DVD, as I have been able to successfully create and burn Studio projects in the past.
I too am only trying to "Create disk content but don't burn", and experience the problem where the rendering freezes during the 2nd pass. I never actually try to burn the DVD, only to create the DVD content.
I believe that astalker is right on when mentioning that this could be caused by the sound. I believe this since in addition to having the problem of rendering, I have a 2nd problem with this version of Studio where some segments of the video I transferred to the full quality DV (AVI format) are missing sound, but only when that video is played in Studio. When the video is played in Windows Media Player, low and behold the sound is still there.
Another observation - I was able to create a single project with this build of Studio. That project was approx. 2 full hours of video, complete with Menus, Titles, and I think 5 MP3's. I was able to get that to render, then to burn the DVD. That was my first attempt with this build, and worked successfully. After that, my 2nd...3rd...Nth project attempts have all failed.
So, I have tried many many different test cases this weekend in attempt to get around theproblem. Unfortunately, after reading your threads and seeing the common issues I believe this is definately a problem with Pinnacle Studio 9.4.3.
Interestingly enough, in my testing I was able to render a 2 minute test DVD (from some of the same full quality DV in AVI format), but that is the only success I have had.
I may switch back to the purchased CD version (9.1) and see if the problem goes away. Will let you know what more I come up with.
Good luck everyone, and may Pinnacle get this fixed quick so we can proceed!
Rob
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fors6630
Newbie
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9. October 2005 @ 17:44 |
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I had one more thought - I just realized the difference between my one project that was successful with Studio, and all the rest that have been failing.
I have both the Studio 9 SE product and Studio 9 full product, and I had just reformatted my box (from scratch) and inadvertently loaded the 9 SE disk, not the full 9 disk. The one that was successfully rendered was using 9 SE, patched to version 9.4.3.
After that, I realized I hadn't used the full copy so uninstalled and reinstalled the full version 9 with the .4.3 patch.
Hmm...I'm going to go back to the original 9 disk and hope this patch is just bogus and causing my weekend of pain. Will keep you posted.
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