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Avoid dealings with PhixClothing at all costs
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scum101
Suspended due to non-functional email address
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25. December 2009 @ 08:13 |
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they have to prove they sent it.. if any doubts then they have stolen your cash without sending goods.. simple theft.... ask to see a scan of the mailing receipt.
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criodain
Newbie
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25. December 2009 @ 08:17 |
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true...but for the next few days, I'm going to give them the benefit of the doubt...
yikes!
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scum101
Suspended due to non-functional email address
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25. December 2009 @ 08:51 |
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Senior Member
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25. December 2009 @ 12:34 |
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hi P...X :)
haven't been down here in yonks. 3 yrs + this has dragged on
when is the last time qwendolin was here ? (to many posts to go through to see )
 gif by ireland
we cant help if you wont help yourself |
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criodain
Newbie
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25. December 2009 @ 15:50 |
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seasons greetings! it sure looks cold
yikes!
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criodain
Newbie
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30. December 2009 @ 15:20 |
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I got my shirts etc. in the post today. I'm in Ireland. They are really cool shirts, but are unfortunately too tight on me, and they don't come in a bigger size, so I'll have to send them back... :(
Really cool shirts too. Damn genetics/biology!!!
yikes!
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susan15
Newbie
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10. January 2010 @ 20:47 |
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My son ripped off by this company over a year ago. They claimed to have shipped his order, but never provided proof. Ah well, he learned a hard lesson with his $80.
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criodain
Newbie
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11. January 2010 @ 03:54 |
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I sent back my shirts as they were too small, but God knows if they even got them with the weather in England....hopefully I'll get a refund...
yikes!
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scum101
Suspended due to non-functional email address
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14. January 2010 @ 15:12 |
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At least they eventually arrived. People are very quick to jump on a bit of an iffy company with a bad rep..
I just tell it like it is and supply legal info for people buying on the internet.. first and foremost.. BUY WITH YOUR CREDIT CARD.. and take advantage of the purchase protection the card company offers. Never ever use paypal because they seem designed for scammers!!
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criodain
Newbie
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14. January 2010 @ 17:35 |
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Originally posted by criodain:
I sent back my shirts as they were too small, but God knows if they even got them with the weather in England....hopefully I'll get a refund...
sent back my shirts on new years eve, and have already been refunded for them, so I'm happy with the service, I'll have to say...
Fair enough, they could be a little quicker to respond to emails, but other than that, I have had no problem..
yikes!
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scum101
Suspended due to non-functional email address
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14. January 2010 @ 17:49 |
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Yeah.. peoples mileage varies.. but I notice it's generally overseas customers who have a bad time.
Just FYI .. my record of mail to Australia is now 5 sent.. 1 arrived.. even the tracked one went missing.
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criodain
Newbie
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15. January 2010 @ 04:25 |
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I am overseas, in Ireland, but I suppose that is literally just over the sea...
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ceetang
Newbie
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24. January 2010 @ 19:54 |
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Hey guys,
I just recently bought a pair of pants on january 14 from phixclothing, now I regret not doing any background research when I found this forum. So I logged into my account on friday and it says order pending, I am abit angry because that was atleast 9days from the day of purchase. I've taken action into emailing info@phixclothing on Friday and today aswell. I told them they better clear things up ASAP with my order before I dispute.
I'm kinda worried and frusterated, but I mainly blame myself from buying from a company which is know little about. So if you guys can lend me a hand or some suggestions on what I should because I know a lot of you went through the same stuff.
So as of now I'm, just waiting for, hopefully a response from them until I take further action.
-Chris
This message has been edited since posting. Last time this message was edited on 24. January 2010 @ 19:59
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AfterDawn Addict
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24. January 2010 @ 20:29 |
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if order is pending, then if you used charge card, call them and cancel the sale with your card.
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ceetang
Newbie
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24. January 2010 @ 20:59 |
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I used paypal and I live in canada, their contect iinformation is incorrect so I onlky have email
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AfterDawn Addict
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24. January 2010 @ 21:59 |
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good luck
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allen9315
Newbie
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7. February 2010 @ 16:10 |
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Hi All,
Not sure if this helps, or adds old information to this thread but I have done some digging since I never received an order placed in December.
On checking Company House, Phix Clothing is registered and marked as Active, but has never submitted Accounts.
The Address detailed within the Website is:
Phix Clothing
30 Cattle Market Street
Norwich, Norfolk
NR1 3DY
The Address where the Domain Name is registered is:
Adam Ward
Phix Clothing
76 St Leonards Roads
Norwich, Norfolk
NR1 4JF
On looking at the start of this thread it also mentions a Postcode of NR1 1DD; so the plot thickens.
On checking NR1 3DY and NR1 4JF on Multimap, Satelite View it appears that both addresses are residential.
I will continue my quest and good luck to everyone else.
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criodain
Newbie
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7. February 2010 @ 17:23 |
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I got my refunds no hassle off them..
yikes!
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Tervist
Newbie
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8. February 2010 @ 13:02 |
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I got my Money back :)
Hello ****** *******,
We have concluded our investigation into your case and have decided in your favor.
We were able to recover 134.16 EUR and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.
If you are due any additional funds, we will make our best effort to
recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.
---------------------------------------------------------
I recommend everyone to Start a Claim. I think the Chances are very High to get your money back, becaue i don't think that Paypal gives me the Money for no Reason.
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allen9315
Newbie
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8. February 2010 @ 13:11 |
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RESULT!
It must be the "Day the Refund Employee is in the Office".
As we never received our order they have refunded our monies paid.
Good luck to everyone else.
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Evgenia
Newbie
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2. March 2010 @ 14:10 |
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Dear All,
I do really need your help in the battle with phix. I leave in Russia and did a huge mistake making the purchase not searching for this company history in Internet.
My situation looks the same. I bought the jacket, paid for it via paypal, received the confirmation. It was back on Febr 27th, now it's already March 2nd and lady from Phix answered to me that they didn't receive any money. I'm going mad reading all these comments..
Please, help me with any kinda advice. How can I deny this purchase, I awfully wanna get rid of the dealing with this company 'cause even if they do manage to send it to Russia I ASSUME purchase will never arrive.
Thank you all for your help, time and reply. Excuse for the heartfelt cry
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ddp
Moderator
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2. March 2010 @ 14:59 |
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talk to paypal to see if they received the money then sent it to Phix.
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Evgenia
Newbie
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2. March 2010 @ 15:10 |
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I received the notification via sms and mail that the transaction is completed... Paypal site shows the same
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ddp
Moderator
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2. March 2010 @ 16:12 |
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show that to Phix.
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Angrylee
Newbie
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4. April 2010 @ 06:35 |
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I also made an order (from sweden), for over one hundred pounds. I made it 4th december but i never got the clothes. I did talk to them on the phone and they told me to wait for 28 days. After about 2 weeks i made a new phonecall but then the number didnt work.
The thing is that Phixclothing asked me to wait for exactly enough time, so i couldnt get my money back from Paypal. Im so mad, and sad too :(. Do NOT order from Phixclothing!
Hope you understand this, im not that good at english ;)
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