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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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conor987
Newbie
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2. January 2009 @ 14:09 |
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Originally posted by shawkes23:
I was getting worried myself, and so I sent 2 emails but got nothing back. All I had from them was an email confirming my order and an email from WorldPay confirming payment. I also tried ringing them and it went to a voicemail that didn't allow me to leave a message as it was full.
I live in the UK - I got it within 6 days, which is pretty good considering its been over Xmas and New Year.
I reckon you should recieve it wihtin a few days. PLEASE post on here if you find a firmware that works with the R4 from model gadget - would be HUGELY appreciated!! : )
of course il remember you i wontt forget hope you come across one in the meantime though so you dont have to wait all this time thanks for the help!!!
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Member
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3. January 2009 @ 08:39 |
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Originally posted by manic84:
gonna write them and if not visit the address, just have to wait and see, but does anyone know a DECENT site to obtain genuine EDGE DS cards.
last time i shopped at www.ds-one.co.uk is very good. but if you want it even cheaper, you can buy it from dealextreme.com. its from hong kong and takes about 10days or so.
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shawkes23
Newbie
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3. January 2009 @ 10:53 |
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managed to get mine up and running with the help of a guardian angel.
just recieved an email from model-gadget, telling me my order had been dispatched....the day after i recieved it!
hang in there, they appear to be ok just slow with responding to communication!
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conor987
Newbie
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3. January 2009 @ 16:13 |
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Originally posted by shawkes23:
managed to get mine up and running with the help of a guardian angel.
just recieved an email from model-gadget, telling me my order had been dispatched....the day after i recieved it!
hang in there, they appear to be ok just slow with responding to communication!
how did you do it just if i have the same problem with mine(which hasn't come yet) but i was told there is no currier on saturday so fingers crossed it comes tomorrow.
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shawkes23
Newbie
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4. January 2009 @ 05:46 |
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managed to get the right software - make sure you try the website that it says on the box first!
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conor987
Newbie
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4. January 2009 @ 10:52 |
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Originally posted by shawkes23:
managed to get the right software - make sure you try the website that it says on the box first!
so is the r4 working properly now is it easy to get games onto it.
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cumber46
Newbie
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8. January 2009 @ 05:38 |
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is anyone been able to contact these people since the new year if how
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roy05077
Newbie
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8. January 2009 @ 17:02 |
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Still waiting for my 2 M3 real cards ordered on 18th Dec with guaranteed Christmas delivery, Severly getting P***ed of with this company, have taking my money, do not have the common courteousy to send me confirmation of my order, respond to my emails by saying they are now closing them as they have not recieved a response from me in 72 hrs(Cheek) Model gadget get it right i am awaiting a response from you!!!!!!, you have my money now pull your finger out and do what you advertise if you cant do it dont advertise it.
They manage to have time to remove their mobile contact no from the website and the Guaranteed special christmas delivery message, but cant give me a simple answer. How can this company still be trading when from what i have been reading on the net this company has been doing the same to lots of other peiople for well over a year now
r irwin
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MPatto
Junior Member
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8. January 2009 @ 17:44 |
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I Managed to get Nintendo DS (Pink) for my Niece just before christmas, Christmas day she was playing on it and a water mark appeared on the top screen, the right hand side of the touch screen is out of line by about 1cm, i have done 2 tickets to Model Gadget had 1 automated reply saying log in with these details to track your ticket and low and behold the details dont work, I have sent 2 emails to chairuddinchan@hotmail.com and had no reply(this email does work as had replies before from it)I think they have got till Monday to reply if not Trading Standards here we come, try and get Nintendo to repair, but i've got a funny feeling it is an American Import as the box is way smaller than as an DS bought from Tesco's.
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77matt
Newbie
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9. January 2009 @ 01:35 |
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The number Chairddin called me on before Christmas was 07882663350, but I would advice you all to go to trading standards,consumer direct as this company needs a wake up call.
MPatto I really don't think they are American imports, as they have different screws etc and seem a poor build quality, not having a Nintendo battery either. You really need to go to trading standards/consumer direct and get the ball rolling.
I hope someone comes across this thread before making a purchase from this company and thinks twice.
Good luck to you all!
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muckie30
Newbie
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9. January 2009 @ 07:03 |
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I have two fake nintendo ds from model-gadget and the cheeky blighters want me to pay the postage and they will re-emburse me i dont trust them but the bank say they cant help me unless we have proof that we have returned the goods we told the bank that we had no return address and the bank could not find one either dont know whats going to happen but my kids had a very disapointed christmas with two DS's that stoped working coz they were shody fakes gerrrrrrrrrr
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cumber46
Newbie
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9. January 2009 @ 09:10 |
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hi muckie 31
adresses
model gadgets
2a river way
epsom
kt19 0hh
or
console pc
unit c argent court
hook rise south
surbiton
kt6 7nl
inform trading standards if you get no joy
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MPatto
Junior Member
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9. January 2009 @ 19:53 |
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Look what i got today...
This message is regarding your Ticket ID #SGO-743086. We are changing the status of this ticket to 'Closed' as we have not received a response from you in 72 hours.
Subject: Return of a Faulty Nintendo DS Lite
Department: Support
Priority: Urgent
Status: Open
If you have any further questions then do let us know.
Console PC LTD
Unbelievable respond to what, the log in details i recieved from my last ticket dont work, so it's trading standards Monday morning as well as Nintendo to repair.
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mrkevlh
Newbie
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12. January 2009 @ 07:51 |
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If it helps. Managed to get a phone number for model-gadget.com from my CC company. 0203 039 3537
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MPatto
Junior Member
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12. January 2009 @ 08:24 |
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Thanks for the phone number mate, but they have had their chance (4 chances in fact)If i did get to speak to someone whats the odds i return it and have major hassle getting replacement or refund, It's Nintendo Uk and Trading Standards, I wonder what Nintendo will do if they check out this website and see all the R4 cards with games being sold.
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george62
Newbie
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14. January 2009 @ 13:35 |
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Well I ordered a R4SD package from Model Gadgets on 1 Jan 09 and was debited the same day.model gadgets
2a river way
epsom
kt19 0hh
or
console pc
unit c argent court
hook rise south
surbiton
kt6 7nl
So many e-mails have been sent and no joy.
well he has 7 more days gent's He has crossed the wrong cat this time, makes me smile when I know what he has brought upon himself and his family. No one, and I mean no one, Silly silly man. Honour among thieves, Mike honour. Your server down ?? :-) tell on of my guy's
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sparq2112
Newbie
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14. January 2009 @ 16:58 |
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I ordered my ttds cards (4 of them) from www.model-gadget.com
(Please do not use this site, you'll get ripped off and never receive your stuff)
I ordered on 29th December 08,
I paid the £7.50 for the only delivery option available, Next day delivery / Special delivery.
The website has no phone number to contact them on.
They insist the parcel was sent out by Royal Mail Special Delivery, thou Royal Mail has no track of this item.
I have e-mailed them about 10 times, they only genuinely responded to my 1st e-mail insisting my parcel was on it's way.
The next 8 or 9 e-mails I've sent them keep saying
"this ticket is closed as we've had no response from you in 72 hours"
This is not true as I have proof that I have e-mailed them dates/times ect.
I have even used their on-line help ticket system, this true is useless and will get you nowhere.
I have since googled their website and surprise, surprise their is nothing but mountains of complaints about this (www.model-gadget.com) website.
www.Avforums.com is one that lists them, as do AfterDawn.com, there are even more listed forum sites with really bad stories reguarding this Company.
I have e-mailed them requesting a contact number, no surprise that they have not done so.
I am now writing to "Trading Standards" about them and contacting my credit card company to get a full refund under the "Sale Of Goods Act"
Please please please, do yourself a favour do not buy from this website.
I hope I am wrong and they sort it out, but to be honest, I have given up hope.
Sparq2112
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conor987
Newbie
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15. January 2009 @ 09:00 |
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Just got mine on the 6th of January perfect timing huh got it working and all the games on it you dont get a cd but thats not a big problem just download it off their site and for all the people who are reading this just before buying an r4 from model-gadget dont listen to half these people its perfect just they were extremely busy over christmas. I live in Ireland and i got mine in 8 working days ! o and dont be worried thatt it wont come take that from someone whgo has experience
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cumber46
Newbie
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15. January 2009 @ 09:12 |
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conner if they are so good why dont they ansewr emails phone calls or any other question
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cumber46
Newbie
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15. January 2009 @ 09:19 |
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Originally posted by cumber46:
coner if they are so good why dont they answer emails phone calls or any other question
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george62
Newbie
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15. January 2009 @ 09:27 |
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Please stay clear of this company, I have been waiting since 1 st Jan, they have my money I have nothing except his location.
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Moderator
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15. January 2009 @ 10:32 |
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Originally posted by conor987:
dont listen to half these people its perfect just they were extremely busy over christmas. I live in Ireland and i got mine in 8 working days ! o and dont be worried thatt it wont come take that from someone whgo has experience
Glad you got your stuff but this thread has been going since November 2007 and (so far) at 58 pages it's still jam-packed with unhappy people. Model-Gadget's owner allegedly posts in here once in a blue moon but he obviously has no shame to continue to run a business in this way. I've seen Trading Standards mentioned many times but so far i've read nothing about the heavies going around there to persuade him to run his business in a reputable way.
As per the thread title - "Don't be conned into buying" from these people.
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angie27
Newbie
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17. January 2009 @ 08:24 |
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I placed an order with Klickstore.com on 22nd December 2008, paid for it special delivery, and my goods were advertised as being in stock and would be dispatched within 24 hours. I still have not received them. I have emailed them numerous times and like other people have received the 'status closed due to failure to respond within 72 hours' message!!! The phone number that was on the site at the time of order has been removed, I cannot reply to any email I have received from them as their mailbox is full, and the same with the phone numbers displayed on this site. I only wish I had viewed this forum prior to purchasing!
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mm0wkj
Newbie
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17. January 2009 @ 08:38 |
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Model Gadget are nothing short of shambolic. They have no business sence, no customer support and couldnt find their own ass with both hands in a well lit room.
Order placed 26th December
Seperate order placed 26th decemnber
Received one order in January (yippee)
2nd order never turned up.contacted their so called 'support' jan 6th
Contacted again jan 7th
And again jan 8th
No reply until jan 10th with a sorry excuse of 'their server is busy'
Given 3 (yes THREE) reference numbers (none of which related to my orders.
Chased again with no reply
And again, no reply
AND AGAIN no reply
Received an e-mail stating ordered item no longer supplied but their site still had them available.
Received another e-mail stating item has shipped
Received another e-mail stating order cancelled and refund being processed.
Received another -e-mail stating the query was being cloed due to no reply.
Received another e-mail stating devcie now i stock and woudl be shipped
Yet another e-mail stating item shipped
Yet another stating order cancelled
3 weeks after order only one received, 2nd is missing, been refunded twice and now have a free item, another on its way (which I havent paid for) and they still haev no idea what they are doing.
Utterly clueless, no support, inept service, brain dead staff and 5 differnt ways and e-mail addresses to contact them on.
Deal with these morons at your peril.
Mad as hell
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Newbie
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18. January 2009 @ 11:33 |
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Call & Complain\log call to Worldpay, thats who they use for payment control, the more people who Complain they will do something abut them, also if in UK give watchdog a call.
cheers all
paul
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