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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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Madrichie
Inactive
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27. January 2008 @ 08:21 |
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Hi Guys
Just an update, received an email from Moon this morning, apologising for the delay, and my order will be sent out on Monday :D
Also my account now shows my order as Dispatched.
Richard
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corgar
Junior Member
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27. January 2008 @ 08:34 |
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ive been following this thread since i posted a few comments a week ago. all of you seem to be having luck getting yr goods. i have done what you lot have and emailed moon, had 1 reply asking for my detils. thats it! as i mentioned i have been waiting since 8 th december for my goods. the people who have recieved theirs ordered AFTER THIS DATE.
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corgar
Junior Member
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27. January 2008 @ 08:37 |
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AND.... i just got my mail to model gadget returned back to me! thats what happened with other email address so they must be getting bombarded to this address now too!
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Unclers
Newbie
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27. January 2008 @ 09:21 |
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I have been waiting for my goods since 20th Dec, on the 28th Dec I had the goods dispatched e-mail. Sent them 5 emails and also tried giving them a call but no replies. Just sent an email to trader@model-gadget.com. No reply yet.
I will keep you upto date of the outcome.
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steve664
Newbie
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27. January 2008 @ 10:51 |
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Ordered goods from model-gadget on the 4th Jan. No comms. from them since. After getting VERY desperate, I found this forum. I contacted them using the trader email. Moon has since replied saying that my goods will be shipped Monday 28th.
So I would sincerely like to thank all here as I was concerned to say the least. And a thank you to Moon. It's a shame that the boss isn't pro-active.
I'll post back when goods have arrived.
Nothing is easy!
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moddie1
Newbie
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28. January 2008 @ 06:00 |
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lol he had me of to Products------------------------------------------------------2 x 2GB SanDisk Micro SD () = £28.50------------------------------------------------------Sub-Total: £28.50Total: £31.08
never answer email i get 403 now i think he ban my ip
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Mark_Lee
Newbie
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28. January 2008 @ 08:03 |
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Items arrived this morning as promised by moun/calmly after contacting via the trader@ email addy .Hope everyone else gets there items soon.
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moddie1
Newbie
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28. January 2008 @ 08:46 |
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you been luck lee there a lot who have not got there goods
This message has been edited since posting. Last time this message was edited on 28. January 2008 @ 09:20
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corgar
Junior Member
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28. January 2008 @ 09:18 |
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yes i agree, a lot of people have been lucky and im glad for them ,but im still waiting. no luck with emails being answered either. maybe they only choose who to answer by email address lol
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MADSNR
Newbie
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28. January 2008 @ 10:10 |
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please please please tell me if there is anything i can do to get either my money back or the items i ordered back from model-gadget.
i ordered not realising they were closed over xmas, then the money was debited from my account on 29/12/07. i waited til after 20th jan(the day the web page stated they would reopen), i then emailed the addresses on the webpage but have had no reply. i have tried to access the page today and cant and emailed the trader email as posted on this forum but the email has bounced back undelivered.
are people just writing to the companies house address or has anyone got any other ideas? many thanks for any replies x
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corgar
Junior Member
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28. January 2008 @ 10:38 |
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MADSNR a lot of people have been lucky getting through to the email address given on this thread but i think they have been bombarded from people waiting for their orders thats why the emails are bouncing back. i am 1 of the unlucky ones whos been waiting since 8th dec! i dont know what to suggest, im looking for ideas myself! writing to the company will take too long
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MADSNR
Newbie
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28. January 2008 @ 10:48 |
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thanks corgar, i felt a bit better when i found the new email address that was posted here but am gutted again now. i only ordered as a friend had received their order within 3days of ordering so i thought they were above board. now i'm down by 84 quid and i ordered on behalf of my son so it's his money (he's 6)! so really i'll have to give him the money and lose it! i'll keep an eye on the forum for any progress since the website is no more! and hopefully they'll honour their orders. thanks again x
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MADSNR
Newbie
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28. January 2008 @ 11:12 |
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just thought i'd let you know that the web site is back on and a message SAYING BACK IN BUSINESS.
this looks more hopeful as this morning the website wasnt live.
fingers crossed
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Moderator
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28. January 2008 @ 11:18 |
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Originally posted by MADSNR:
just thought i'd let you know that the web site is back on and a message SAYING BACK IN BUSINESS.
this looks more hopeful as this morning the website wasnt live.
fingers crossed
"Due to a server problem during christmas period, we have experienced a major data base crash and unable to retrieve all orders and emails. All this problem has been sorted now and all outstanding order will all be complete by monday the 28th January 2008. We would like to take this opportunities to apology to all our customers for the long wait dissappointment. And we would like to reassure that everything is back to normal effectively from Monday the 28th November 2008. for any customer whom still do not have an order number, please email us your worldpay transaction ID number with your order status inquiry"
..Hmmm, so they didn't go on holiday over Christmas and were working flat out to resolve the database crash then ?, a likely story :P
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***This message has been edited since posting. Last time this message was edited on 28. January 2008 @ 11:19
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corgar
Junior Member
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28. January 2008 @ 11:27 |
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i read that! it also promises everyone will have their stuff guaranteed by today. i havent!!
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MADSNR
Newbie
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28. January 2008 @ 11:39 |
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i took that as they will be processed by today and we should get them this week. (i hope) maybe im just gullable. i didnt have an order number or anything ive just found my transaction id number so have emailed them that. so mine might be delayed anyway. i just hope the email doesnt bounce back again!
lets all keep each other informed, please post and let us all know if your item arrives (and give us hope)
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jburnard
Suspended due to non-functional email address
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28. January 2008 @ 11:39 |
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seams to me everything they say the hole just keeps getting bigger and bigger !! truth i think would help them but how many of you will shop there again ?
ratners mark 2 !!
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antagonex
Suspended due to non-functional email address
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28. January 2008 @ 13:54 |
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Hi All
Just to let you know that i finally recieved my order today.....
All is well and working fine, very pleased.
HOWEVER
This was my one and only bad online shopping experience and i have to say what a traumatic one. There is nothing worse than placing an order and watching your money dissappear from your account and then waiting for what seems like a lifetime to recieve your goods or any confirmaion of order, for that matter. To be honest i havn't really got £50 to give away. I honestly thought that i would never see my money or my goods and have to say that this experience has made me think twice about ever shopping online again. certainly won't be shopping at m-g again cos my erves cant take it.
I emailed the trader address on this thread and all was sorted although i have to admit to being really nice to them so they would'nt delay my order further, slightly manipulative i know but i was really worried and hey it seems to have worked.
Post a few nice things, flatter them a bit and it might work.
Good luck everyone
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moddie1
Newbie
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28. January 2008 @ 14:26 |
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just check my account on there still (Processing) Order Date: Saturday 29 December, 2007 much have a lot on still trading got a cheek
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corgar
Junior Member
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28. January 2008 @ 15:52 |
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i just had a thought.... as they are still trading(which shouldnt be allowed)all the orders that are going to come in (or not if theyve read this first)will mean that all of us that have been waiting for over a month are not going to get our stuff, we will get forgotten about
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moddie1
Newbie
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28. January 2008 @ 18:03 |
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Des patched i just check my account on there and thats what its says i will keep you all up to speed whats happening if i receive my goods
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corgar
Junior Member
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29. January 2008 @ 04:37 |
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hi i just thought i would let you all know i just had a call from moon! i nearly fell over with shock i can tell you! she said that i couldnt have bought something that cost 36.99 from them so i just rang bank toask who the payment had gone to and she said www.model.gadget so ha! i am going to email her now see what happens! she also said she has caught up with all the orders and posted them so fingers crossed to you all!
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moddie1
Newbie
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29. January 2008 @ 05:48 |
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RE: where are mine
From: Model-Gadget.com (trader@model-gadget.com)
Add contact
Sent:Tuesday, 29 January 2008 1:08:00 AM
To: 'david xxxxxxxx' (xxxxxxx@hotmail.com)
Hi ,
Thank you for your mail, your order will be post out tomorrow, should be with you either Wednesday or Thursday. Thanks
Moon
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calmly
Newbie
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29. January 2008 @ 06:15 |
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Originally posted by corgar:
hi i just thought i would let you all know i just had a call from moon! i nearly fell over with shock i can tell you! she said that i couldnt have bought something that cost 36.99 from them so i just rang bank toask who the payment had gone to and she said www.model.gadget so ha! i am going to email her now see what happens! she also said she has caught up with all the orders and posted them so fingers crossed to you all!
hi,
As i spoken to you early on, the item you claimed R4 DS + 1GB micro SD Card.
there fore i have requested you numbers of time for payment reference from worldpay, which you mention that you did not have it.
Since you have contacted your bank, can you please provide me with your payment transaction ID. I wanted to solve your order as much as you do, that is why I have contacted you on your phone.In able to solve your order, i will need your payment transaction ID to verify your your payment. Thanks
Moon
calmly
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steve664
Newbie
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29. January 2008 @ 07:29 |
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Moon kept her promise. At long last received my £124 order this morning.
Good luck to the rest of you.
Nothing is easy!
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