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Panasonic DMR-E85H error U99
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Kassel
Junior Member
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28. February 2009 @ 22:58 _ Link to this message    Send private message to this user   
Max66, your battle plan sounds good to me. I used actually a fairly old machine to stretch over the power supply line from a cdrom to my panasonic. As I recall, I may have used a knife to shave down the plastic module from the old computer line to help it fit. Then I turned on both the panasonic power switch and the computer power switch and let them run for a few minutes.In that time, I was finally able to get the dvd tray to open on the panasonic and i think I slipped in a panasonic disk at that time too in case I later wanted to update the panasonic.
All I remember for sure is the power from the computer did light up the leds a bit in the panny, and the next morning,I saw that all theprograms on my hard drive came back. It was so cool.I also noticed at some point that the plastic web belt that runs from the hard drive to the dvd tray had come out. I had to carefully replace that in its slot. I suspect that once you restore the unit to its own power supply you will get happy results within a day. Good luck.

kingkassel@aol.com
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Kassel
Junior Member
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28. February 2009 @ 23:03 _ Link to this message    Send private message to this user   
You may not even need to hijack power tonight.If you already got to a test L*1, I think it probably will be up and running tomorrow if you leave it off overnight.

kingkassel@aol.com
yankee10
Newbie
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1. March 2009 @ 22:36 _ Link to this message    Send private message to this user   
Originally posted by IAMX66:
Originally posted by IAMX66:
After removing the hard drive, I see that two capacitors are messed up. C1260 & C1261.

I would take a picture to show the damage, but I don't have access to a digital camera at the moment.

So, as a general frame of reference, I'll post a picture from the other poster's site:

The damaged capacitors he had were different than mine. His looks like they were C1270 & C1271.

Mine (C1260 & C1261), if you want to look at it a from frame of reference to the picture, would be the two large capacitors below the small capacitor with the "100" insignia......

Also, my damaged capacitors (C1260 & C1261) have a different look to them. His are oozing yellow liquid, mine are not.......The damage mine have looks like rust, like what sometimes happens with a car battery.

C1261 is in worse shape, with the entire metallic part of the top having a rust-coating, whereas C1260 has a little rust coming out of the middle of the metallic top.......None of the rust has gone to the plastic coating of the capacitors, nor have they gotten to any other part of the components, which logically seems like a good sign.

So, if I replace the C1260 & C1261 capacitors, should the machine work again? Or is there a strong possibility the machine's fried?

Some of the power supply capacitors are known design weaknesses of the E85H. Posts as far back as a year and a half (mine was one of the first) detail the issues. C1270 and C1271 are by far the usual suspects. They filter the +12V line that eventually ends up as the DR12V line that powers the DVD and HDD. Some have been successful in using an external power supply to power the HDD, but I should point out that with those capacitors bad, other circuits are affected too. Although the DVD is powered by the same voltages as the HDD (DR12V and DR5V), its connector is not standard (it plugs on its bottom to the PCB beneath it).

Now the C1260 and C1261 feed a +5.8v line that is in turn used to supply other voltages (5.2v, several 5v, 3.3v). So if they are bad, the E85H is toast until you replace them. Generally, the capacitors are the cause, not the effect, of a failure. If they look funky (and/or smell funky), chances are they ARE funky. Electrolytic capacitors in general are one of the weakest links in a power supply--having the shortest life span (they tend to dry out). Panasonic has exacerbated the problem by using under-rated voltages on their capacitors. C1260 and C1261 are rated at 10V--which isn't too bad (better than C1270 and C1271 which are handling 12-13v with a 16v rating). But couple a marginal rating with being in a hot area and the lifetime is shortened. 2-3 years seems to be about average. If your unit is in a closed entertainment unit, open it. Make sure it gets good airflow. Also check to make sure the fan is operating.

If you do replace C1260 and C1261, I would strongly urge you to replace C1270 and C1271 at the same time. Odds are very good that they will be the next to go. Most have replaced them with 35v rated capacitors, which should be plenty of margin. Also, all four capacitors are 680 uF. Anything larger than that is OK. These are filter capacitors--so value is not critical. Higher is better (but unnecessary). Just make sure that unusual mounting arrangements don't block airflow too much.
BudinMA
Junior Member
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2. March 2009 @ 10:20 _ Link to this message    Send private message to this user   
Originally posted by starrig:
I still don't have my TV Guide listings back in Boston (well, Arlington), and I've spoken several times now to an engineer at WBZ, which has taken the feed over from WGBH. There was something Comcast had forgotten to turn on, and once they did that, most people seemed to get their feed back. I have not, however. Did the reset, and now I don't even have the channel listing anymore. :( Today I gave the guy at WBZ my phone number and asked him to pass it on to the person who deals with these matters at Comcast. We'll see what happens. I can still use it as a dumb VCR to record the shows I really want, but what a step backward.

Has anyone had to change cable boxes as a result of recent shifts in the TV Guide? I'm wondering if my cable box is no longer compatible.
I didn't have to change my cable box and I have Comcast. I just did the channel up/down reset. Went through the setup procedure. If you get the same channels as downtown Boston, I used 02118 or 02116 as the zip. Waited a few days and it's fine.
handyguy2
Junior Member
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2. March 2009 @ 13:39 _ Link to this message    Send private message to this user   
I have Comcast in Calif, & yes, TVG is not coming in at the moment. But don't panic, this happens EVERY year for about 1-2 weeks. Could be why some people are having weird things happening. Use clicktv.com, find the stuff you want to record & you can still use your TVG screen to select what to record, you just won't have a name on each program.
starrig
Junior Member
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2. March 2009 @ 16:18 _ Link to this message    Send private message to this user   
Originally posted by BudinMA:

I didn't have to change my cable box and I have Comcast. I just did the channel up/down reset. Went through the setup procedure. If you get the same channels as downtown Boston, I used 02118 or 02116 as the zip. Waited a few days and it's fine.
The engineering manager at WBZ--bless his heart--followed through on my problem with Comcast. He emailed me today that Comcast had traced my TVGOS issue to a problem in my local Comcast area--something about the way the WBZ signal is processed at a transmission point in Woburn. The data's being stripped out. They haven't fixed it yet, but they're working on it. He asked me to let him know when it's working again.

Isn't it great when someone actually takes the trouble to help you get to the bottom of a problem? Half the relief comes just from knowing that the problem isn't in my Panasonic.
starrig
Junior Member
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2. March 2009 @ 16:24 _ Link to this message    Send private message to this user   
Originally posted by handyguy2:
I have Comcast in Calif, & yes, TVG is not coming in at the moment. But don't panic, this happens EVERY year for about 1-2 weeks. Could be why some people are having weird things happening. Use clicktv.com, find the stuff you want to record & you can still use your TVG screen to select what to record, you just won't have a name on each program.
Good advice. But sometimes there really is a problem, and if you can just figure out who to tell about it, you can get someone working on it. Couple of years ago, something else was going on, and I somehow got through to the TV Guide people in my area--a minor miracle in itself. They fixed it when I told them about it. Then there was the time my unit came back from the repair center--about two days before they got a new firmware upgrade, brought on by some change Comcast had made in the signal. So you just never know.

That's why it makes me happy to know for a fact that there's a problem somewhere else. :)
Kassel
Junior Member
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2. March 2009 @ 20:44 _ Link to this message    Send private message to this user   
I like that suggestion about using click tv. Actually any tv guide can help because you can read and see what is coming on your favorite stations etc and just select those boxes to be recorded on the pana. However, there is one minor drawback. You do have to check several boxes on the pana for a two hour movie, for example. And you end up with four separate files on your HDD for a two hour show etc. Still, it did help me being able to just read the time out of a tv guide and choose my shows when the tvgos went down. It was down almost six weeks here in calif. desert.

kingkassel@aol.com
dksmall
Junior Member
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2. March 2009 @ 23:09 _ Link to this message    Send private message to this user   
Well crap! I emailed Cox to see if they could fix my lack of TVGOS data and here's the reply.

Quote:
Thank you for your recent e-mail to Cox Communications regarding the Cox
Cable service.

We apologize for any inconvenience this matter may cause you.
Regrettably, Cox Communications does not control the TV Guide On Screen
signal that supplies the information to built-in TV Guides.

Please know that the local CBS and PBS affiliate networks were the
source of this signal and have stopped transmitting it so they can
prepare for the digital transition.

We recommend to voice your concern with the local affiliates and TV
Guide by contacting them through their Web sites listed below.

http://www.tvguide.com
http://www.azpbs.org/kaet/reach.htm
http://www.kpho.com/contact/index.html
starrig
Junior Member
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2. March 2009 @ 23:36 _ Link to this message    Send private message to this user   
Originally posted by dksmall:
Well crap! I emailed Cox to see if they could fix my lack of TVGOS data and here's the reply.

Quote:
Thank you for your recent e-mail to Cox Communications regarding the Cox
Cable service.

We apologize for any inconvenience this matter may cause you.
Regrettably, Cox Communications does not control the TV Guide On Screen
signal that supplies the information to built-in TV Guides.

Please know that the local CBS and PBS affiliate networks were the
source of this signal and have stopped transmitting it so they can
prepare for the digital transition.

We recommend to voice your concern with the local affiliates and TV
Guide by contacting them through their Web sites listed below.

http://www.tvguide.com
http://www.azpbs.org/kaet/reach.htm
http://www.kpho.com/contact/index.html

They're right. Call whichever local station was carrying your feed and ask to speak to a broadcast engineer. They're the ones who actually know what's going on, and who talk to the people at the cable companies who know what's going on. They both have to get it right to make it work. But the customer service people are (as the engineer I talked to put it) about three levels of competence away from even knowing what you're talking about.
starrig
Junior Member
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2. March 2009 @ 23:40 _ Link to this message    Send private message to this user   
Sorry, I meant that they're right that you need to talk to the local broadcast stations--not necessarily that they've stopped sending. They may have switched the setup, and not gotten it right yet--and sometimes they don't know it's not right until a user squawks.
handyguy2
Junior Member
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5. March 2009 @ 19:05 _ Link to this message    Send private message to this user   
TVG is owned by Macrovision.

Refer to: http://www.macrovision.com/dtv/10053.htm

Awesome site, about DTV & TVG.
Magnum19
Newbie
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9. March 2009 @ 23:47 _ Link to this message    Send private message to this user   
OK... Here's new problem (at least for me). Everyone thankfully helped me with my burnt out capacitors before (saved THREE machines)!

I just moved over to AT&T U-Verse. I hooked up my (2) Panasonic DMR E85H machines so I could record shows from the U-Verse DVR to the Panasonics or directly to a DVD-R disc.

I have been able to record ALL the U-Verse DVR recorded programs from the U-Verse DVR to the Panasonics-- EXCEPT all the MAJOR NETWORK shows (ABC, CBS, Fox or NBC) show up on the Panasonics with a RED "X" beside the program. The program records to the Panasonic but I am UNABLE to then record the program to a DVD-R because the Panasonic is treating it as "Copyrighted Material".

The Panasonic does NOT treat any of the cable shows (FX, SCI-FI, Comedy Central) like this-- just the major network shows-- and I am able to transfer the cable shows to DVD discs.

Is there any way around this problem I am having with network content? I never had this problem while on "regular" Time Warner cable.

I am recording these shows for personal watching at a later date... and if I cannot transfer them to DVDs... then my U-Verse DVR and my Panasonics are going to get FULL of material-- long before I can watch all the shows.

Any help would be greatly appreciated!
dksmall
Junior Member
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13. March 2009 @ 16:56 _ Link to this message    Send private message to this user   
The saga continues, first I get this

Quote:
Kelly,

Sorry, but KPHO has elected not to participate in the TVGOS at this time.
I have no word on any change in that decision in the future.

Thanks,

Jon "JT" Thorwaldson
Engineering Supervisor
Then I get this from tvgos:
Quote:

Response (Lou) - 03/05/2009 05:51 PM
New guide equipment installed at the host station. Data verified on the
broadcast, and also on Cox Cable.

Your guide should return in a couple of days, if your guide isn't working by
Monday reset and give it a couple more days.
And I actually had guide data that Monday!! But it was only 3 days worth and there's been no more data. My host channel has returned to 0, so I'm guessing the feed was cut again.
starrig
Junior Member
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13. March 2009 @ 17:09 _ Link to this message    Send private message to this user   
Frustrating. I got mine back outside Boston, just this week. It was the managing engineer at the host station who kept on it for me until Comcast found the problem and fixed it.
Magnum19
Newbie
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13. March 2009 @ 17:14 _ Link to this message    Send private message to this user   
Originally posted by Magnum19:
OK... Here's new problem (at least for me). Everyone thankfully helped me with my burnt out capacitors before (saved THREE machines)!

I just moved over to AT&T U-Verse. I hooked up my (2) Panasonic DMR E85H machines so I could record shows from the U-Verse DVR to the Panasonics or directly to a DVD-R disc.

I have been able to record ALL the U-Verse DVR recorded programs from the U-Verse DVR to the Panasonics-- EXCEPT all the MAJOR NETWORK shows (ABC, CBS, Fox or NBC) show up on the Panasonics with a RED "X" beside the program. The program records to the Panasonic but I am UNABLE to then record the program to a DVD-R because the Panasonic is treating it as "Copyrighted Material".

The Panasonic does NOT treat any of the cable shows (FX, SCI-FI, Comedy Central) like this-- just the major network shows-- and I am able to transfer the cable shows to DVD discs.

Is there any way around this problem I am having with network content? I never had this problem while on "regular" Time Warner cable.

Don't all pule on at once, Guys! :-)
I am recording these shows for personal watching at a later date... and if I cannot transfer them to DVDs... then my U-Verse DVR and my Panasonics are going to get FULL of material-- long before I can watch all the shows.

Any help would be greatly appreciated!
boonkang
Newbie
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13. March 2009 @ 17:33 _ Link to this message    Send private message to this user   
Originally posted by LCoop:
Quote:
How much did the trip to the TV repair shop cost?

Just wondering, because if it doesn't cost much, it might be better to go to one rather than try it myself and possibly damage the machine further. After all, I haven't used a souldering iron before.

I could try it out and learn from it, but it could be a costly learning lesson in the process.

I think he charged me $10 - there are several little electronics/TV repair shops here in SW Houston TX - took him about 5 minutes - call a few up and ask about $$how much$$ to replace a couple of capacitors on a circuit board, if you are just taking in the board itself and the new capacitors.
Hello, Lcoop.

Could you kindly show me how to remove the power-supply board ?
(There is a zigzag-shaped connection between this board and the main board, I couldn't figure out how to break this connection so that I can bring the power-board to the repair shop.

-- boon
soju
Junior Member
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14. March 2009 @ 03:04 _ Link to this message    Send private message to this user   
Anyone know if Panasonic plans to make a DVD recorder with a hard drive again?

I keep looking and hoping.
boonkang
Newbie
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14. March 2009 @ 17:16 _ Link to this message    Send private message to this user   
My e85H has the "Please wait" problem. Following the instructions on this thread, I opened the case and found the bulging C1270 and C1271.
I replaced them but the problem persists.

My questions:

1. Hard-drive has no problem because I was able to low-level-formated it. Can I assume the problem is still on the PSB (power-supply board) ?

2. I measured the voltage of connector to hard-drive: pin 4 (yellow) is constantly at 5V but reading of pin 1 (red) is 11.57V. This is a problem ?

3. Someone mentioned replacing C1260 and C1261, but mine look clean, should replace then as well ? If these are not the problem wherr should I look ?

4. I read that you can remove the PSB from the main board by unplug the zig-zag shaped connector. How exactly you do this ?

Please help !!!!!
dksmall
Junior Member
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14. March 2009 @ 17:23 _ Link to this message    Send private message to this user   
Actually a voltage of 11.57 is not bad, but make sure you are measuring it when the machine is completely on, not in standby mode. When I had bad caps, I would see 12 volts in standby but it would drop to 9 volts when the drives spun up.
rekoj
Junior Member
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15. March 2009 @ 16:49 _ Link to this message    Send private message to this user   
boonkang,

did you check correctly all capacitors?

I had similar problem (please wait on display) more than a year ago. After replacing capacitors on C1620 and C1621, dvd recorder worked flawlessly for over a year.

Than, after a year (this January), the same problem appeared. I found 4 "blown" capacitors. There were on different places than a year ago. Look for anything that can have brown substance on top or capacitors that might look OK (no bulging brown or any similar color substance on top), but the top of capacitors might be little bit blown. As I said, last time I replaced 4 capacitors, and only two of them were clearly "blown" with brown substance on top, but two of them were just slightly "rised" on top.

And my unit works again as a new.
rekoj
Junior Member
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15. March 2009 @ 16:56 _ Link to this message    Send private message to this user   
soju,

I was looking for the same, but without any positive news. I do not think that Panasonic is going to bring to US market any new dvd recorder with HDD very soon. Especially, due to many TiVo law suits, mandatory requirement of ASTC tuner in new dvd recorder on the US market, etc.

I found solution for me. I bought Pioneer DVR-550H with NTSC/PAL?SECAM analog tuner at 220depot.com - the website that specialize to 110/220V units. I laready read review of people who bought and used them and were happy.

They also have Panasonic models, but those do not have NTSC tuner (only PAL.) I have cable, so I like to have TV channels on dvd recorder as well for recording kids shows for my child.

I should receive my unit next Wednesday, and I am anxious to see editing options and support for all DVD media (including ram.cfm" class="forum_link" target="_blank">DVD-RAM, dual layer media, etc.) If you would be interested, I can post message about features of the unit later.
pulltech1
Newbie
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16. March 2009 @ 08:50 _ Link to this message    Send private message to this user   
I have given up on these machines. I do Have 2 Philips HDD + DVD-rw w/ digital tuners and they are ok, but I have decided to go to the HTPC using a low powered dual core Athlon cpu, 4 gigs of RAM on an Asus mATX board. I am waiting for a Siliconedust HDhomerun tuner and will soon add dual-boot (Mythububntu) to the WinXP. LG has a BluRay+HD-DVD+DVDRW for around $100 and it does DVD-RAM and it was about the same price as the Pioneer. I guess that's why these machines are not available like they were. Sam's had a new Philips unit for $180, but I had to pass.
LCoop
Junior Member
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16. March 2009 @ 12:37 _ Link to this message    Send private message to this user   
Originally posted by boonkang:
Originally posted by LCoop:
Quote:
How much did the trip to the TV repair shop cost?

Just wondering, because if it doesn't cost much, it might be better to go to one rather than try it myself and possibly damage the machine further. After all, I haven't used a souldering iron before.

I could try it out and learn from it, but it could be a costly learning lesson in the process.

I think he charged me $10 - there are several little electronics/TV repair shops here in SW Houston TX - took him about 5 minutes - call a few up and ask about $$how much$$ to replace a couple of capacitors on a circuit board, if you are just taking in the board itself and the new capacitors.
Hello, Lcoop.

Could you kindly show me how to remove the power-supply board ?
(There is a zigzag-shaped connection between this board and the main board, I couldn't figure out how to break this connection so that I can bring the power-board to the repair shop.

-- boon
sorry boon can't help with that at the moment - the machines are all buttoned up and don't have time to dismantle them at the moment and don't remember the details - but assume it can be done since I did do it -
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LCoop
Junior Member
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16. March 2009 @ 12:41 _ Link to this message    Send private message to this user   
Originally posted by pulltech1:
I have given up on these machines. I do Have 2 Philips HDD + DVD-rw w/ digital tuners and they are ok, but I have decided to go to the HTPC using a low powered dual core Athlon cpu, 4 gigs of RAM on an Asus mATX board. I am waiting for a Siliconedust HDhomerun tuner and will soon add dual-boot (Mythububntu) to the WinXP. LG has a BluRay+HD-DVD+DVDRW for around $100 and it does DVD-RAM and it was about the same price as the Pioneer. I guess that's why these machines are not available like they were. Sam's had a new Philips unit for $180, but I had to pass.

yes that's clearly the future for me too at the moment when these give out - computer with USB or built-in tuner and recording and editing software.
 
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