Originally posted by hanc:

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I too am awaiting an order updated for no. 24276 placed 8/12/07.
Hope this will be shipped out early next week along with the rest.
Glad to hear things are starting to come good. Always had faith.

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Originally posted by maria1965:

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Originally posted by ModGadget:

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Hi Guys, I'm Mike from Model-Gadget.com. I understand that there has been some issues regarding the shipment status and emails which all due to our server-down problem recently. we are unable to receive any mails at that time and all problem has now been rectified. as we have up to 11 thousand emails to catch back, it will really take sometimes for us to get on to your emails. I can reassure you that all of your order will be ship out in a time slot of maximum 7 working days. however if you do not receive your order after 7 working days, please feel free to contact my personal number on 07979648571 with your order number handy. we have stop taking order for R4DS due to the stock availability issue, however the rest of the cartridge such as M3DS Simply, M3DS Real, Cyclo DS, and acekard are in stock. Down the line, please accept my apologise for this delay on both your order delivery and your mails. Merry X'mas.

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Hi Mike I appreciate what you are saying but I placed my order on the 22nd of Nov and have heard nothing I havent even got a reference no but you have got the money so were do I stand I have waited nearly a month

Desperate Maria

In the name of whitelam

Liverpool L133EG

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Originally posted by hanc:

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I too am awaiting an order updated for no. 24276 placed 8/12/07.
Hope this will be shipped out early next week along with the rest.
Glad to hear things are starting to come good. Always had faith.

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Originally posted by adenottm:

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Hi Mike,

Order number 21829. I got the 10xR4s but haven't received the 10x 2G Micro SD cards.

Can you let me know when the SD cards will be sent out?

thanks,

adenotts

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Originally posted by RavenLife:

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hi mike,

rather than contact you via phone, i thought i would post here first

i ordered a ds simply with you this week, but i never got an email for either order confirmation or sign up (i cant sign into my account)

so i cannot provide a order number

could you please contact me via pm

so that we can discuss further,

much appreciated

RavenLife

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Originally posted by abeez:

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Originally posted by MPatto:

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Is there anybody on this forum with the real names of:-

Mike Stephenson who lives in Hull.

Jonathon Downs who lives in Horbury

Paul Fox who lives in Coventry

this is just a sample of the accounts i keep getting when i log in.

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I done a whois search on there domains, try that it gives some interesting info.


Just to let users know the mobile number > 07979648571 was picked up when |I rang from > Chairuddin Chan, so who on earth atcually runs the place?

I hope all people that made older orders do get there goods, I wonder how many actual customers out there that don't know about this thread, it is very worrying, that some of us are here trying to get our goods, that's why I don't like using this type of communication, but when you have no response from e-mails etc and no actual normal telephone contact, what option is there, all I stated was I shouldn't have to use someones elses forum for another sites error.

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Originally posted by Sinzer:

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Hi modgadget,

I placed Order Number: 24116 on 8/12 for a M3 simply and 2Gb micro sd and haven't seen any dispatch notice, could you let me know when it will be sent.....

cheers!

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Originally posted by MPatto:

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Hi i think this is my last and final attempt at getting a reply from Model-Gadget, i like other members are having problems, i ordered 2 R4DS cards and 1 2GB MicroSD card on the 10th Decemeber and i paid through Worldpay at a cost of £64.48

Transaction for the value of: GBP 64.48
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Authorisation Date/Time: 10/Dec/2007 14:32:15
Transaction ID: 285531683

But when i log into my account it says i have ordered
1 x R4DS card with 1GB MicroSD card
1 x 1GB MicroSD card
which i haven't ordered, aswell as this there is a major security issue on the site whenever i bring the site up on the web it says LOGOFF when i haven't logged in, i click on my account and it gives me someone else's order details including address, this has now happened 6 times, i would be grateful for a reply.

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Originally posted by azster:

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Alan mate take a chill pill

the R4 is in demand this month and its not his fault everyone has flooded him with purchases in the last week.

he is trying to sort out everyone's orders, so by al means if you want to contact him about your order then do so if your concerned and have a query.

I'm sure you'll have your order next week and im sure you'll soon forget his hard work these past few day because once you have your R4's there will be no recognition for him by you.

and if you didn't like this forum then why post here you should have called him personally, mike is a genuine nice guy and im sure he would have appreciated your call....

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Originally posted by ninjagord:

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Hi Mike,

Firstly, i was beginning to think there was no such site as model-gadget.com (thought it was a bogus site to fleece people). Anyway...

Mike, i have sent numerous emails via the online store and your paypal store with one reply weeks ago from you saying "ill look into it" since then no reply. i didnt make an account and did a one time order payed via world pay. world pay order details :

Transaction details:
Transaction for the value of: GBP 124.82
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Merchant's cart ID: osCsid=e6fb15e419d5e65a6ebf985417be24d3
Authorisation Date/Time: 24/Nov/2007 11:24:12
Transaction ID: 281919344
This is not a tax receipt.

Mike... i spoke to my credit card company and trading standards because i have had no reply what so ever to numerous attempts to contact you....

All i want is the 3 x M3DS AND 3 X 2GB MICRO SD CARDS that i have paid for...can you please contact me a.s.a.p

Regards

Gordon.

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Originally posted by guyhood:

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Order #20314 (Despatched)
Order Date: Thursday 29 November, 2007

Mike

My R4DS and 1gb sd card where shipped on the 2nd of dec. Which never turned up. If in fact it was sent in the first place. I just want my R4DS please sort this.

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Originally posted by guyhood:

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Order #20314 (Despatched) So where is it? Proof of Postage?
Order Date: Thursday 29 November, 2007

More people that are feeling the pain.

http://forums.maxconsole.net/showthread....ht=model+gadget

Sorry this link is for people that had this problem about a year ago.

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Originally posted by GodzD:

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Originally posted by ModGadget:

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Originally posted by GodzD:

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Oh wow didn't expect him to show up here.Hey Mike I didn't get an order number either.I just got a email saying the money was deducted(which it was).But my dad deleted that by mistake.My heart is content knowing that your not scamming me,so whew to that.I am willing to wait as long as it takes,as long as your not just robbing me.I ordered a R4 DS,sent ya a couple emails.

Is there a way for me to get it? I'll gladly pm you my website account information(which has my address and what not as im sure you know) if that will help any at all.Hopefully you can get back on your feet.

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can you please let me have your full name and your email address and I'll look in to this for you. thanks.

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Damn Mike you've been busy.

Name : Major Williams
Email: dwdizzle14@yahoo.com
Products Ordered: R4DS-v2 w/2gb micro sd card.

Thanks for the help man,waiting in anticipation of the R4!

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Originally posted by ModGadget:

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Originally posted by RavenLife:

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hi mike,

rather than contact you via phone, i thought i would post here first

i ordered a ds simply with you this week, but i never got an email for either order confirmation or sign up (i cant sign into my account)

so i cannot provide a order number

could you please contact me via pm

so that we can discuss further,

much appreciated

RavenLife

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hi, please provide me with the worldpay transaction ID or your full name and email address. also the amount you have paid and I'll look in to this for you. thanks :)

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Originally posted by ModGadget:

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Originally posted by hanc:

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I too am awaiting an order updated for no. 24276 placed 8/12/07.
Hope this will be shipped out early next week along with the rest.
Glad to hear things are starting to come good. Always had faith.

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your order will be ship out on tuesday next week. thanks :)

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Originally posted by ModGadget:

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Hi Michael, your order has been adjust to 2x R4DS and 1x 2gb micro SD. the mixed up on the order happened as a result or the server -shutting down problem which cause some database crash at the time you placed your order, but all has been rectified. Thanks :)

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Originally posted by ModGadget:

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Originally posted by guyhood:

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Order #20314 (Despatched)
Order Date: Thursday 29 November, 2007

Mike

My R4DS and 1gb sd card where shipped on the 2nd of dec. Which never turned up. If in fact it was sent in the first place. I just want my R4DS please sort this.

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Hi Guy, according to our record, your order was shipped out on 2nd Dec 2007 by royal mail 1st class recorded. I'll request a tracking number for you on monday, and if the tracking number showing no proof of receipant, I'll despatch a new replacement on the following day for you. thanks :)

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