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Panasonic DMR-E85H error U99
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ru_ready
Suspended due to non-functional email address
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12. October 2005 @ 11:32 |
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I must say one of the best forums I have found... Very good coverage of problem and possible solutions. I have a 95H and have Cox cable. Every night I was getting U99, and it was very disruptive. I user our unit to burn 14 hours worth of DVD's a week for my childern school. So when the U99 hits all programing must be re-aranged to make sure I don't miss a recording.
All of this to say that the 95H has the option to turn off the TV-Guide service.
I did so last night and this morning everything was working as it should. Now I don't have TV-Guide anymore which I would like to have once they get the firmware fixed, but it was encouraging no to wake up to another U99.
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RX7Fan
Member
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12. October 2005 @ 11:47 |
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Hey cang, I'm starting to see something here, .... I'm in Oklahoma city, AKNewbie, .. from you Zip that you mentioned is right near me(in OKC too) somebody mentioned texas, I've heard california once or twice, and a few in the north east, like new york, and I think Philly, .... now, we've been going on "Nationwide" but I'm not so sure any more, True, it appears to be from coast to coast, but is it everywhere in between?? For those of you who don't mind, can we take a look at cities/Zip codes of where everybody is, I'm not so sure "Everybody" is seeing this. "ru_ready", are you near Oklahoma City by chance? (I'm gonna go back thru and search for zip codes in posts) and try to build a table here.
Reply with just your Zip/city if you don't mind. Thanks in advance.
RX7 Fan
Rotary Power, ... it just makes sense!
The greatest car ever built!!! IMHO
hey, ... is this thing on? ..... anybody out there?
This message has been edited since posting. Last time this message was edited on 12. October 2005 @ 11:49
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BudinMA
Junior Member
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12. October 2005 @ 11:51 |
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I just talked with another service tech and he said that he usually just replaces the digital board. He said it could take from 1 to 2 weeks depending on whether the board is available.
I'm on hold now with Panasonic and the wait time is 41 minutes. I'm still trying to find out how to shut off the TV guide feature and still be able to record shows like a VCR.
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daughn
Junior Member
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12. October 2005 @ 11:54 |
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Info: located in Prattville, Alabama 36066. Cable provider: Knology. Cable Box: Scientific Atlanta Explorer 2100. DVR is the Panasonic E85H. Problem started again mid to late September. Earlier this year had had the same problem (March).
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vulcanusa
Member
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12. October 2005 @ 12:00 |
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Info: located in San Antonio, Texas 78232. Cable provider: Time-Warner. Cable Box: None. DVR is the Panasonic E85H. Received U99 after firmware update to 0970DL. Disabled TV Guide several weeks ago. No U99's since.
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Junior Member
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12. October 2005 @ 12:41 |
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20723 Laurel, MD
This message has been edited since posting. Last time this message was edited on 12. October 2005 @ 13:39
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mtlove
Newbie
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12. October 2005 @ 13:00 |
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like stated before:
Madison, WI 53711 - off air only (no cable or cable box)
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Mossler
Junior Member
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12. October 2005 @ 13:09 |
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45895 Wapakoneta, Ohio
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sparc21
Newbie
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12. October 2005 @ 13:18 |
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01844 Methuen MA
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sparc21
Newbie
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12. October 2005 @ 13:37 |
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I have just spoke with Cheryl and I will send all my screen shoots soon I get home.
sparc21
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TForce1
Junior Member
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12. October 2005 @ 14:20 |
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Info: located JUST OUTSIDE San Antonio, Texas 78154. Cable provider: Time-Warner. Cable Box: None. DVR is also a Panasonic E85H.
I haven't got a U99 for 10 days now AND I have all my listings and ads are back again. I guess I might be a control for all you guys experimentation. All I have done is updated the firmware from the panny site several weeks ago (I HAVE gotten U99 since then). I have NOT reset, unplugged, gone into maintenance menu, etc. I guess I won't. Maybe I can be a valuable data point this way...
I'll post right away when I get another U99. At that point I'll go into the TVG diagnostic screens and take some pics if I can figure it out.
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dgs7
Suspended due to non-functional email address
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12. October 2005 @ 14:21 |
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Yesterday I had a U99 with no listings or channels. After clearing that U99 without doing a full reset, I got another U99 this morning. BUT, I got all my channels and listings back. That's the fist time in about six weeks that I got the U99 and still had listings. Usually they are blank. I had the machine on some late last night, so it may have interupted part of the download and triggered the U99. The only ads I have are the two default TV GUIDE ON SCREEN messages. I wonder if the "powers at be" can turn off all the ads for a while to see if that is the source of the errors.
Oklahoma City 73034 - off air only (no cable or satellite)
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rekoj
Junior Member
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12. October 2005 @ 14:57 |
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I spoke with Cheryl today, and I gave her today's information from my TV Guide messages - setup screen. She said it looks that the process of downloading TV Guide data began after my last channel up/down reset; however, it was interrupted during the night with U99.
I still have no channel lineup and listing at all.
Cheryl also told me that they finally saw U99 on one unit Panasonic DVD reocrder with TVGOS) at Gemstar, so they will try to find out what's going on. In the meantime, she recomended me to do another channel up/down reset in the evening and let her know the status of TVGOS tomorrow.
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rekoj
Junior Member
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12. October 2005 @ 15:02 |
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89145 - Las Vegas, NV.
COX Communications, Scientific Atlanta Explorer 3250, digital cable boc.
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Mossler
Junior Member
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12. October 2005 @ 15:40 |
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My ads are gone again. I got another U99 this morning and the ads disappeared. I didn't lose any of the program listings that I already had though.
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sunbrothe
Newbie
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12. October 2005 @ 15:59 |
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I am in Charlotte, NC 28075 with TimeWarner cable and no cable box.
My TvGuide started giving me grief near the end of August.
I have tried firmware and resets and no luck. I also called tech support and no luck.
I think I am due for a new DVR unit....this isn't what I wanted to be doing every evening.
I wanted to watch the shows I missed last night but I have to spend at least 1 hour per day reading forums and rebooting equipemnt .... reminds me of old satallite days :) Oh no their hashing the data stream with TVGuide ads.
Anyone want to buy an 85H??
Sunbrother
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Mossler
Junior Member
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12. October 2005 @ 16:10 |
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I emailed Cheryl and told her that my ads are gone again and that I didn't lose any of the TV listings that I already had and here is what she wrote back:
Thank you for the update. I am finding that I is a pattern with others. If you don't do a reset, you probably won't get any new data over night. But even with doing the reset, if you get another U99, you still don't get any new data.
We are still trying to track this problem. We did see the error on a DVR we have here. Hopefully now that we have reproduced the problem we will be able to proceed in fixing it.
Cheryl
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photoman2
Newbie
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12. October 2005 @ 16:46 |
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I am (one?) of the people Tim sent the firmware to.
To begin with, I did a complete rest last night, and left the machine off all night and all of today. No U99 this morning, but it was there at 6 pm tonight.
I turned the machine on and it went into a long long self check. Turned it off and on again, and my listings are there.
I haven't tried the firmware yet because I'm not sure how to use it. The firmware I originally downloaded from Panasoninc was an executable.
The fromware Tim sent was about the same size, but has a suffix of ".frm." It's not clear to me if I should rename this to an exe and what the filename should be. If I use the same filename as the Panasonic download,won't the machine react with "Unsupport" because it appears to be the same file?
Jeff
photoman2
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photoman2
Newbie
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12. October 2005 @ 17:16 |
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OK, answering my own question.
I had forgotten that I previously had to extract the Panasonic download (self extracting) and found that one of the files it extracted was named the same as the file Tim sent, minus the pdf of instructions.
Just applied the upgrade Tim sent, which the 85H accepted, so we'll see....
Jeff
photoman2
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Newbie
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12. October 2005 @ 17:46 |
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Orange Park, Florida 32065 E85H I've been getting U99's in the evenings but not late at night (usually) since about two weeks ago.
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Newbie
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12. October 2005 @ 18:22 |
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Oh yes, my TV Guide listing was only partially populated. TCM, AMC, and only about two or three others.
I just reset everything and updated the firmware with the file that timdf sent me. I'm keeping my fingers crossed.
As a side note. One good thing came of this. Before I found out that the TV Guide was the problem, I hurried up and got all of the movies I recorded onto DVD's. I had been meaning to do that for quite a while. LOL :^P
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Coyote24
Junior Member
1 product review
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12. October 2005 @ 18:34 |
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BRIEF compilation of ZIP codes/locations so far
Alabama, Prattville 36066
California, San Diego, 92131
Florida, Orange Park, 32065
Maryland, Laurel, 20723
Massachusetts, Methuen, 01844
Nevada, Las Vegas, 89145
North Carolina, Charlotte, 28075
Ohio, Wapakoneta, 45895
Oklahoma, Oklahoma City, 73034
Pennsylvania, Pittsburgh, 15207
Texas, San Antonio, 78232, 78154
Wisconsin, Madison, 53711
Still need ZIPs from posters in: Massachusetts (near Boston), Illinois (Chicago), California (central), Michigan, Kentucky, Alabama. I've been keeping a running tally of locations but not ZIP codes, so if I missed yours, I apologize.
One question about the TVGOS version number: this is just reset by the code mentioned earlier, NOT the chup/chdown reset, correct? If this is true, then my version of TVGOS (last reset was chup/chdown on 10/7) as of today is 07.01.26/07.06.11/00.00.00..... I think this is the "latest" one everyone has. Another question: is any TVGOS version change preceeded by the "unplug your unit for x seconds" message? Thanks!
To re-state (again), last reset and U99 (above) Friday, 10/7 in the AM after flashing the firmware (both downloaded and installed) from the Panasonic website on Thursday, 10/6.
Btw, it took 5 FULL nights of being in standby for me to get FULLY populated listings after the reset.
This message has been edited since posting. Last time this message was edited on 12. October 2005 @ 18:46
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photoman2
Newbie
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12. October 2005 @ 19:33 |
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Zip code for Chicago area: 60302, Oak Park, a Chicago suburb.
photoman2
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rekoj
Junior Member
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12. October 2005 @ 19:54 |
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Another U99 at 6:OO PM. Channels on digital cable box switched from 02 to 99, returned back to 10, and the U99 hit the display. I turned on the unit, "Please Wait", turn the unit again, and no channel lineup or listing.
I was not able to get more than channel lineup (twice) since 10/04/2005 when I bought SC-HT1500 with 80GB HDD and DVD-Recorder.
I am not able to keep my unit turned off (in standby mode) for 12 hours as it was recommended for initial installation of TVGOS. I always got U99 after couple of hours.
I will do another channel up/down reset tonight.
Have anyone heard about updated firmware for SC-HT1500? I did not expected to have so much problems with this new recorder - I have it only 8 days!
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shaolin00
Suspended due to non-functional email address
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13. October 2005 @ 04:24 |
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Quote:
I am in Charlotte, NC 28075 with TimeWarner cable and no cable box.
My TvGuide started giving me grief near the end of August.
I have tried firmware and resets and no luck. I also called tech support and no luck.
I think I am due for a new DVR unit....this isn't what I wanted to be doing every evening.
I wanted to watch the shows I missed last night but I have to spend at least 1 hour per day reading forums and rebooting equipemnt .... reminds me of old satallite days :) Oh no their hashing the data stream with TVGuide ads.
Anyone want to buy an 85H??
Kool, I'm from Charlotte, NC too. Anyways,
28214 Charlotte, NC
This message has been edited since posting. Last time this message was edited on 13. October 2005 @ 04:24
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