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PS3 blu-ray drive dead
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Surfaced
Junior Member
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1. September 2008 @ 19:31 |
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Originally posted by Vektr:
I've seen different replacement lasers. KES-400AAA & KEM-400AAA... How do I know which one is compatible with my drive? I'm also sure it's not the 2 laser one. And what's a good place to purchase one?
I've seen some on e-bay. I'm wondering is it safe to buy from there? The user has almost 100% positive feedback...
eBay should be safe, I bought mine there.
Here's the info. KES units are only the laser carriage. KEM units are both the laser carriage and its frame that it mounts on, including the corkscrew motor. Thus there are four parts you might find:
KES-400A
KES-410ACA
KEM-400AAA
KEM-410ACA
If your carriage only has one lens, and you don't want the full frame replacement also (usually $20 extra), the part you seek is KES-400A.
This message has been edited since posting. Last time this message was edited on 5. September 2008 @ 01:29
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ballagrl
Newbie
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3. September 2008 @ 00:50 |
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Originally posted by Vektr:
Surfaced: It refused to read ANY kind of disk. DVDs, BR, regular CDs. All it did was a show the loading bubble when I inserted a disk, but that was all. And yeah, I'd rather spend 50$ for a replacement laser, than pay a 150 bucks more to SONY. Just hope it will help. And is it easy to replace the laser with the old one? I mean I didn't have any complications taking the BR Drive apart, so it shouldn't be a problem I guess.
ballagrl: I tried what you told me, and now I see the disk isn't spinning at all... (inserted it and took it out, and it was in the same position.) So the issues is in the motor? or in the lens? What should I replace?? I'm a bit confused.
rwoo1: I seen this issue all over the official PS3 forums. So much about SONY's talks on "small failure rates".
Cleaning the lens didn't waste any of my time, nor money. Took me about half an hour to take it apart and see what's what. All I used was a q-tip and isopropyl alcohol.
Well replacing the lens might fix your problem, it might not. Ive heard of people with drives not spinning that still didn't spin after the laser was replaced. some of them worked too. If changing the laser doesn't work, most likely its an alignment issue causing the disk not to mount, or more often then not there is an issue with the control board, which is much more costly to fix because it is supposedly married to the motherboard. so you would have to replace the entire motherboard along with it.
I'm still looking for a good tutorial about changing out the controller board, possibly without changing the motherboard? but it seems like from what other people say, its definitely a firmware issue despite what sony claims. I'm sure someone will figure the answer out soon, just keep looking around different message boards.
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PsiLizard
Junior Member
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3. September 2008 @ 01:37 |
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Mine is still running strong, I'm beginning to think I'm the only long lasting success story out of this thread. I also upgraded to 2.42 last week, and everything is still working perfectly. Hang in there guys, we'll get it all figured out.
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Vektr
Account closed as per user's own request
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3. September 2008 @ 10:50 |
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Originally posted by ballagrl:
Well replacing the lens might fix your problem, it might not. Ive heard of people with drives not spinning that still didn't spin after the laser was replaced. some of them worked too. If changing the laser doesn't work, most likely its an alignment issue causing the disk not to mount, or more often then not there is an issue with the control board, which is much more costly to fix because it is supposedly married to the motherboard. so you would have to replace the entire motherboard along with it.
I'm still looking for a good tutorial about changing out the controller board, possibly without changing the motherboard? but it seems like from what other people say, its definitely a firmware issue despite what sony claims. I'm sure someone will figure the answer out soon, just keep looking around different message boards.
The thing is, my disk mounts, but isn't being read. Anyways, I ordered my replacement and it should be coming today or tomorrow. I'll keep you updated.
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colombo76
Newbie
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3. September 2008 @ 23:46 |
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Yeah I kinda suspect that my issue is the BD board/IC chip. I called Sony and let them know it happened after the update to 2.42. They said they would replace it even though I didn't have the receipt... I didn't tell them I opened up my unit. I'm expecting the coffin inna couple of days. We'll see how it goes with the sticker having been removed. Seems like they know there's an issue with the 2.42 update though... sucks I wasted my money with psxboy (they're thieves)... and that I opened my case.
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Member
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4. September 2008 @ 12:37 |
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Originally posted by colombo76:
Yeah I kinda suspect that my issue is the BD board/IC chip. I called Sony and let them know it happened after the update to 2.42. They said they would replace it even though I didn't have the receipt... I didn't tell them I opened up my unit. I'm expecting the coffin inna couple of days. We'll see how it goes with the sticker having been removed. Seems like they know there's an issue with the 2.42 update though... sucks I wasted my money with psxboy (they're thieves)... and that I opened my case.
you should be ok. i called sony yesterday and got a box coming. i said the 2.41 firmware killed it and that i tried to replace the lens myself and only got the ability to play blu ray media. BUT i said i would be glad to pay the 150 if i could get it fixed. she said yes i could send it in and get it repaired. i then told her i managed to break a connector that holds the ribbon to the mother board... i know im an idiot. but she said that the tech would make a descision and may or may not repair/ replace the ps3. but worst case they would send it back and that i would NOT be charged the 150. but i will update you guys along the way.
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ballagrl
Newbie
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4. September 2008 @ 16:55 |
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got my new blu-ray drive today (as-is off of ebay with a faulty laser) and sadly it still doesn't work. This one mounts correctly but will not read discs, bubble just appears on top of screen. But im also noticing that when turned on without the top of the drive on the black discs spin violently as if its trying to accept a disc, and the replacement laser moves down but no light emits from the laser.
I'm guessing this means its a bad laser. but i replaced with the one from psxboy, and this one is not emitting a light either. I've had the laser for a few weeks now waiting for my drive to come in, i guess I must have somehow damaged it in that time, i really have no idea how. either that or I got a faulty unit.
I ended up having to take the laser off the assembly because I couldn't get the 4 screws that hold it into place to budge. And since trying to remove them definitely sealed the fate of my other drive, I opted to remove the other 4 screws and metal pieces to take off the laser instead. I was careful not to scratch the lens in the process, but it there anything else I could have screwed up to make the lens not emit a light?
I don't know if i should try to get another laser (when it could just end up being the control board) or just give it up and sent it to sony if they will even take it. I've spent 2 much on this system already and all I have to show for it is a broken misaligned blu-ray drive and 3 different blu-ray lasers that don't show any light. This is frustrating... I guess thats what I get, the other ps3 I have only cost about $5 to fix...
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Vektr
Account closed as per user's own request
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4. September 2008 @ 18:40 |
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I'm also in a tight situation. After finally receiving a replacement laser and installing it into the BR drive, I accidentally damaged the tiny red and black wire (the one that connected it with the driver board.) So now, I can't even test out the new laser! I am really frustrated that I wasted alot of money and time on this. So, anyways, does anyone have an idea where I can get a wire like that? I went all around Radioshacks and hardware stores with no luck... Thanks in advance.
This message has been edited since posting. Last time this message was edited on 4. September 2008 @ 20:30
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dsailor
Newbie
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4. September 2008 @ 19:20 |
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Im an owner of an 80GB Motor Storm Bundle with what seems to be the same issues as alot of you in here. I See the load icon with all disc media but fails to load. Hade it since 11/07 issues started 2 weeks or so ago. Realizing that eventhough is would supposedly void my warrenty this could be simple such as dust? Took apart cleaned lens...worked...then few days after that it quit. After further inspection saw the disc wasnt spinning not due to disc allingment issues though...can hear temporarily what sounds like an attempt to read disc but no spin. Didnt notice anything such as light or whatever coming from the laser. Ive gathered enough info on what to do repair wise just want to do 1 thing to fix the drive not 3 if it isn't needed (Who Wouldn't). So is it (a)laser/assembly (b)controller board (c)driver IC
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Surfaced
Junior Member
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4. September 2008 @ 23:03 |
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Originally posted by Vektr:
I'm also in a tight situation. After finally receiving a replacement laser and installing it into the BR drive, I accidentally damaged the tiny red and black wire (the one that connected it with the driver board.) So now, I can't even test out the new laser! I am really frustrated that I wasted alot of money and time on this. So, anyways, does anyone have an idea where I can get a wire like that? I went all around Radioshacks and hardware stores with no luck... Thanks in advance.
Vektr, as you probably know, those wires are related to the sensor that detects when a disc is inserted halfway in, at which point the sensor tells the drive to pull the disc from you.
I think I've seen replacements for these but are you sure you cant just tape/resolder it? It is really small I'll admit.
But if you need to test your new laser immediately, you could just trick it. Leave your system open and hold the wire together where it split, and move a finger past the sensor while you have a disc halfway in the drive. That should work?
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Vektr
Account closed as per user's own request
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5. September 2008 @ 00:09 |
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No ,the wires pretty damaged. And it's really small size doesn't benefit me in repairing it. I tried repairing it, but with no luck. I'll try to get a replacement soon. (I'll buy a faulty BR drive off Ebay. I have no other choice.)
I'm quite confused with some other things: When taking the BR drive apart, the disk was in side. Could that have damaged anything? Right now, this is how my PS3 acts: when pressing the eject button, the blue light blinks a few times and stops. The disk also refuses to mount. This happens with my "repaired" black and red wire. So, I just wanted to be sure if that small (black & red) wire is the reason. So that's my question. Thanks for the help. Really appreciated.
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colombo76
Newbie
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5. September 2008 @ 01:12 |
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Originally posted by Vektr:
No ,the wires pretty damaged. And it's really small size doesn't benefit me in repairing it. I tried repairing it, but with no luck. I'll try to get a replacement soon. (I'll buy a faulty BR drive off Ebay. I have no other choice.)
I'm quite confused with some other things: When taking the BR drive apart, the disk was in side. Could that have damaged anything? Right now, this is how my PS3 acts: when pressing the eject button, the blue light blinks a few times and stops. The disk also refuses to mount. This happens with my "repaired" black and red wire. So, I just wanted to be sure if that small (black & red) wire is the reason. So that's my question. Thanks for the help. Really appreciated.
I found a thread on xbox-scene that guides you through trouble shooting the mechanics of the drive (loading/unloading) you should be able to manually get the disk in read position without the top on; I did problem is that mine just wouldn't spin...
http://forums.xbox-scene.com/index.php?showtopic=658703
You may have a sensor problem, but I would try toying with the drive top off (sensor not plugged in) The tray on mine would go up and down and eject when i touched the eject button even without the sensor plugged in. The 2 rollers in the front will trigger this action as well.
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Surfaced
Junior Member
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5. September 2008 @ 01:22 |
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Originally posted by Vektr:
No ,the wires pretty damaged. And it's really small size doesn't benefit me in repairing it. I tried repairing it, but with no luck. I'll try to get a replacement soon. (I'll buy a faulty BR drive off Ebay. I have no other choice.)
I'm quite confused with some other things: When taking the BR drive apart, the disk was in side. Could that have damaged anything? Right now, this is how my PS3 acts: when pressing the eject button, the blue light blinks a few times and stops. The disk also refuses to mount. This happens with my "repaired" black and red wire. So, I just wanted to be sure if that small (black & red) wire is the reason. So that's my question. Thanks for the help. Really appreciated.
If I'm reading this correctly, theres a disc in the drive and when you press the eject button it won't come out? Is there a noise?
Or is it just an issue of getting discs in?
I'll try to give an answer to both scenarios.
I don't think that a snapped wire like yours warrants a purchase of an entirely new Blu-ray drive. The sensor indeed is only involved with accepting discs, it has no function for ejecting and does not do any pulling or mounting. I can't imagine what you did to that wire to make it beyond repair but obviously you believe it can't be fixed. There are ways of manually getting a disc mounted but I never read on how to do that.
Just past the sensor are 2 sets of guides (one is white, other is gray) that are on a rectangular black plate at the front of the drive. This plate assembly can be removed by means of a single silver screw shown at the bottom of this picture.
Once it is unscrewed, lift it out of the drive and test it to see if all the parts move together fluidly. The guides should be relaxed and at their closest point (rather than set wide enough apart to fit a disc between them) Check the gears on the bottom. Also by removing this assembly, you can see a lot of the works that control the black disc which holds/spins the media. On the upper plastic casing of the Blu-ray drive which you removed, there are some more mechanisms which you should check are in their relaxed state (the state when no disc is in the drive).
I need to clarify, have you always had this problem? We've been talking about your drive for a while and I need to recollect. Your original problem was that it did accept and eject discs, it did mount them, but they did not spin/read, correct?
You then got your laser replacement and opened the drive to fix it, but when you resealed the drive and tried inserting a disc, it wouldn't function properly?
If thats the situation then I don't think anything is damaged, I remember opening and closing my drive at least 16 times altogether and sometimes things were not lined up correctly or in the right position, so discs got jammed in it or it wouldn't accept them or they couldn't be ejected. To be specific, its probably the upper half of the drive (the lid) that is giving you problems. Placing it back on the lower half so that everything is perfectly aligned inside is easy to screw up.
Also you should know that there two variations of the disc handling mechanisms. The older one will simply take or eject a disc. The newer version spins the disc slightly as it takes it in and ejects it. This drive is a newer one.
This message has been edited since posting. Last time this message was edited on 5. September 2008 @ 01:37
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federicob
Newbie
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5. September 2008 @ 11:57 |
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Originally posted by Vektr:
I'm also in a tight situation. After finally receiving a replacement laser and installing it into the BR drive, I accidentally damaged the tiny red and black wire (the one that connected it with the driver board.) So now, I can't even test out the new laser! I am really frustrated that I wasted alot of money and time on this. So, anyways, does anyone have an idea where I can get a wire like that? I went all around Radioshacks and hardware stores with no luck... Thanks in advance.
hi, if you cut only the black wire you can solder it to any ground part of the board, but if you cut bouth dont worry, the drive works without the sensor the only diferense is that the drivo does not "swalow" the disk just when you put it in, you have to push the disk a little into the drive an then the drive "swallow" the disk. i have mi ps3 witoth the sensor (becouse i cut the wires to and works ok
PS: sorry for mi english
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Vektr
Account closed as per user's own request
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5. September 2008 @ 18:16 |
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Looks like my last reply got some people confused. Let me explain the situation all over again: My BR drive accepted disks, but refused to read them. As I said the loading bubble popped up in the upper right of the screen, but that was all that happened. The disks were able to be mounted and vice versa. So hoping to get that fixed, I ordered a replacement laser. After the laser arrived, I began taking the BR drive apart (as I said the disk was inside, and obviously I took it out before putting replacing the laser). While taking it apart, I accidentally cut/ripped the small, fragile red and black wire that connected to the driver board. So now, with the BR drive connected to the PS3, it refuses to mount disks or respond at all. When pressing 'eject', a blue light just blinks a few times and stops.
So I was just trying to make sure that the ripped red & black wire is the reason for that kind of behavior, and not something else. Also, I really need to know where can I get a replacement wire like that. Only place I thought of was a faulty/defective BR drive of Ebay...
This message has been edited since posting. Last time this message was edited on 5. September 2008 @ 18:18
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Talonz
Newbie
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6. September 2008 @ 15:29 |
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Ok time I chimed in on this thread -
I sell/repair ps3 systems. I've repaired 400+ systems, so I know my way around the systems.
Here is what I've found thus far when buying kes-400a's : I've dealt with psxboy, a wholesale importer, and even a few different ebay sellers. I've had the same results from everyone -
About 1/3 to 1/2 of the kes-400's I receive "new" ( well refurbed ) from any of these sources DO NOT WORK. I can have a system that won't read, take the the kes-400a, have 10 "new" lasers, and I can virtually guarantee 2-3 won't work at all, and 1-2 won't read one format or the other ( dvd - red laser / blu-ray game/movie blue laser ).
I'm basically pulling my hair out trying to find out what the deal is. The only thing I can figure out is that the refurb jobs are shotty and not tested correctly. No matter the source I've found the same exact results. One importer I purchased 10 from a few weeks ago had half bad, and he is still fighting me over my results..I remember one kes-400a from them that worked for about 3-4 hours then died - the disc would sputter and spin slowly. I put a different kes-400a in and boom, the system worked perfect...
I also know psxboy is not and probably won't for a while carry kes-400a's. I purchased about 50 total from him. The first few batches about 3-4 months ago were perfect! The last few batches the quality went downhill. He actually refunded me without sending the bad units back since I did so much business with him. He went on to tell me quality problems will prevent him from selling any time soon!
My overall suggestion is if you only have 1 unit to repair, use an ebay seller.. Dealing with overseas SUCKS DONKEY BALLS. The language barrier is VERY tough. Customs can be a pain, etc.
Trust me, I'd LOVE to find a better source of kes-400a's, but as I said everywhere I've tried in the past couple of months has had at least 1/3 of the lasers bad in one form or another ( dead or will only read 1 format )..
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grazyc
Suspended due to non-functional email address
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7. September 2008 @ 07:54 |
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Talonz, wonder if you could advise me as you appear to have alot of experience and good knowledge. My PS3 never shows the bubble on the screen however it will accept and spin a disk when inserted and play downloaded games of the HDD. I've tried CD's/ BR disks and tried my luck with a new laser with no change in the fault.
From what you say could it be my replacement laser was faulty or from what you know what does the lack of the bubble mean?
My unit had been taken apart prior to me getting it so I don't know what the other person tried/ or did inside.
Any help would be appreciated.
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rwoo1
Newbie
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7. September 2008 @ 20:54 |
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Originally posted by Talonz:
Ok time I chimed in on this thread -
I sell/repair ps3 systems. I've repaired 400+ systems, so I know my way around the systems.
Here is what I've found thus far when buying kes-400a's : I've dealt with psxboy, a wholesale importer, and even a few different ebay sellers. I've had the same results from everyone -
About 1/3 to 1/2 of the kes-400's I receive "new" ( well refurbed ) from any of these sources DO NOT WORK. I can have a system that won't read, take the the kes-400a, have 10 "new" lasers, and I can virtually guarantee 2-3 won't work at all, and 1-2 won't read one format or the other ( dvd - red laser / blu-ray game/movie blue laser ).
I'm basically pulling my hair out trying to find out what the deal is. The only thing I can figure out is that the refurb jobs are shotty and not tested correctly. No matter the source I've found the same exact results. One importer I purchased 10 from a few weeks ago had half bad, and he is still fighting me over my results..I remember one kes-400a from them that worked for about 3-4 hours then died - the disc would sputter and spin slowly. I put a different kes-400a in and boom, the system worked perfect...
I also know psxboy is not and probably won't for a while carry kes-400a's. I purchased about 50 total from him. The first few batches about 3-4 months ago were perfect! The last few batches the quality went downhill. He actually refunded me without sending the bad units back since I did so much business with him. He went on to tell me quality problems will prevent him from selling any time soon!
My overall suggestion is if you only have 1 unit to repair, use an ebay seller.. Dealing with overseas SUCKS DONKEY BALLS. The language barrier is VERY tough. Customs can be a pain, etc.
Trust me, I'd LOVE to find a better source of kes-400a's, but as I said everywhere I've tried in the past couple of months has had at least 1/3 of the lasers bad in one form or another ( dead or will only read 1 format )..
Try MCM Electronics; googlre them, the are a us dealer and have OEM drives.
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ballagrl
Newbie
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8. September 2008 @ 04:02 |
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well that explains alot... places like psxboy spit out bad lasers sometimes, i think I am a victim. I contacted them but am waiting to hear back. I really don't want to pay to ship it back but i guess a little money back is better than nothing. any advice on the cheapest way to send it back that has tracking or delivery confirmation? as for the rest of my dead lasers, i guess i might just sell as-is on ebay for parts or something...
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imrinkrat
Newbie
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11. September 2008 @ 09:08 |
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Good news, hopefully some others can use...If you have read through the entire post you will see that I caught this thread at the very beginning and posted my issue on page one. I have since followed this thread in gaining a lot of insight on what to do to fix my PS3. I recently attempted to call Sony again. I told the customer service rep that I had downloaded the new 2.42 Firmware and since then all my games and Blu-Ray discs will freeze up after about a minute. She asked if my unit was within warranty and I replied "no". She then went through the $150 repair speech that we have all heard several times. I then politely made the statement that how can I be charged to fix the machine when the fault completely lies within download that your company forces/recommends as an upgrade to the system. I was put on hold for a minute and she came back saying that they were sending me a box and will fix my machine at no charge.
So obviously they are a lot more aware of this serious issue than they were in June when my first call was placed. I have seen one or two other posts of people here getting the same result as I did, so with the growing unreliability of the replacement drives available it will not hurt to give PS customer service one more shot.
Food for thought.....
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ed02
Account closed as per user's own request
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11. September 2008 @ 12:02 |
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Originally posted by rwoo1:
Originally posted by ed02:
My 60 gb PS3 froze while playing a match of COD4 yesterday, when i restart the system it wouldnt recognise the game even do it was already in there, i grab a different game and left it for a few minutes and same thing I even try a regular DVD as well as A blue ray one and it wouldnt read none of them. i started reading on the problem and i figured i might have to send it to sony, since i had misplace my receipt i had to drive down to best buy and get a print out from them, good thing i paid for it with my BB credit card so they found it right away, I come to realise that my warranty was over on aug 17, i called sony and they ask me all the dumn question(e.g. did you modify your system, its your game clean) I told them my warranty was over like four days ago and the rep right away ask for a credit card number (visa or master card only) well i ask her to contact me with a supervisor, i figured I paid enough money for the system and its only a few days since the warranty was over i should be able to make a point. The rep came back on the phone in like 3 minutes and said that the supervisor said it was fine that i wont be charge for the repair so Now im just waiting for my ps3' coffin to arrive and hopefully i dont get a beat up one back.
I hope this doesnt happend again to the ps3 in a year.
Don't worry, I received mine back today. Haven't had a chance to hook it up or even see if it was my orginal machine. It looks brand new, not a scratch.
Hey guys just a litle update, after two weeks Im about to received my PS3 back yesterday. Got home from work and i figured the UPS guy will be showing up in the next few hours well 7 PM hit and there was no PS3 at my door step, I was a upset since the delivery date was supposed to be on the 10 th well i called UPS this morning and they let me know the driver had an accident due to the high winds in AZ well hopefully i get my ps3 today its been two really long weeks.
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colombo76
Newbie
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11. September 2008 @ 22:57 |
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I told sony that my ps3 quit reading all disk after the 2.42 update I told them it was a gift and I didn't have a receipt. They sent a box... I was worried since I took the system apart to try and fix the disk.... and actually bought the system on ebay (already not reading disks) But they replaced it for free; got a new ps3 (maybe refurb, but looks brand new). They definitely know that there's an issue with the 2.42 update. But Sony customer service is 1st rate!
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federicob
Newbie
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15. September 2008 @ 16:16 |
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i have the following problem, i have a ps3 with a drive board with some problem on it (couse dosent load disks but the firmware chip is ok, couse games in the HDD works) and i swap it with a working board but dosent work in mi ps3 (this one load disks in but the games doesen work, even the HDD ones, i think couse it doesnt have the correct firmware on it) do you know any way to solve this?? can i just desolder the BGA chip with the right firmware from one board and resolder it to the other working controller board to macke mi ps3 work?? any info or help will be apreciated, thankso, federico.
PS: sorry for mi english
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dridella
Newbie
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16. September 2008 @ 00:01 |
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Well I too can share my PS3 laser expirence
I have a 60 gig launch model, Worked perfectly till one day it wouldn't read any discs. Checked out many forums and decided that the laser was the problem. Recieved my kes-400a laser assembly and installed it. Plug in and turned on the Ps3 worked fine again. Threw a Blu-ray movie , picked up the movie fine , sat down to enjoy.Great , till about a half hour into the movie , it froze. So i pull out the disc , it had a couple of finger prints on it so I cleaned it, re-inserted it and boom same problem. Wont read any discs.
I got about a half hour out of the new laser.
I going to contact the seller they have a 30 day warranty. My question is , is there somthing in my PS3 that caused this or is it a bad refurbed laser. Seems to be a bad refurbish laser from what I read in the previous threads. Like I said it worked fine for 1/2 an hour.
If anybody has any question feel free maybe I can contribute to the solution to this problem.
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Dracarys
Suspended due to non-functional email address
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24. September 2008 @ 21:12 |
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so I replaced the laser and it still wont read disks also i have firmware 2.43 I have also replaced the entire drive and swapped the firmware chip still the drive will not read the disks. can anyone think of anything I havent tried
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