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Locked out of Nero 8 Ultra
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MarkJohns
Newbie
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17. December 2009 @ 20:18 |
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I reinstalled Nero 8 after a virus a while bak and got a weird message about third party ppatents needing activation. It fails and asks me to send email if any questions, so I send an email with to response now for a couple of months, but Nero was still working. Today I decide to burn an AVI to DVD and the patent message comes up again, but this time I don't have access to Nero's Vision to burn the DVD. I sent another email and don't expect another reply as they didn't bother with the first one.
What else can I do to get this activated? Is this a ploy to get me to buy Nero 9 by de-activating my Nero 8?
Here is my nero log file. I am using Windows 7 Ultimate:
Windows Vista 6.1
AMD64
Wow64Process
WinAspi: -
NT-SPTI used
Nero API version: 8.3.13.0
Using interface version: 8.0.1.1
Installed in: C:\Program Files (x86)\Nero\Nero8\Nero Burning Rom\
Application: Nero\NeroVision
Internal Version: 8, 3, 13, 0
Recorder: <LITE-ON DVDRW LH-20A1L> Version: BL06 - HA 1 TA 0 - 8.3.13.0
Adapter driver: <Serial ATA> HA 1
Drive buffer : 2048kB
Bus Type : default
=== Scsi-Device-Map ===
CdRomPeripheral : ELBY CLONEDRIVE 1.4 VClone Port 6 ID 0 DMA: Off
=== CDRom-Device-Map ===
LITE-ON DVDRW LH-20A1L D: CdRom0
ELBY CLONEDRIVE G: CdRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 4094MB (4192760kB)
Free physical memory: 2918MB (2988928kB)
Memory in use : 28
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
26.10.2009
NeroAPI
8:36:40 PM #1 Phase 111 File APIProgress.cpp, Line 282
DVD-Video files sorted
8:36:40 PM #2 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
8:36:40 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
8:36:40 PM #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
8:36:40 PM #5 Text 0 File Burncd.cpp, Line 3639
Turn on Disc-At-Once, using DVD media
8:36:40 PM #6 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD'
ParamMode = 'DVDVideo', changing UDF partition type from 'physical' to 'physical'
Changing UDF revision from '1.02' to '1.02'
8:36:40 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
8:36:40 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
8:36:40 PM #9 Text 0 File DlgWaitCD.cpp, Line 311
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2232031 (496:00.31, 4359MB)
8:36:40 PM #10 Text 0 File DlgWaitCD.cpp, Line 323
Write in overburning mode: NO (enabled: CD)
8:36:40 PM #11 Text 0 File DlgWaitCD.cpp, Line 2946
Recorder: LITE-ON DVDRW LH-20A1L, Media type: DVD-R
Disc Manufacturer ID: <GSC003> <>
Disc Application Code: 64, Disc Physical Code: 193
8:36:40 PM #12 Text 0 File DlgWaitCD.cpp, Line 497
>>> Protocol of DlgWaitCD activities: <<<
=========================================
8:36:40 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 754
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2232032 (2232032) = #2232032/496:0.32
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2232032 blocks [D: LITE-ON DVDRW LH-20A1L]
--------------------------------------------------------------
8:36:40 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 956
Prepare [D: LITE-ON DVDRW LH-20A1L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4571201536, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2232032 | 0 | 0x00
2232032 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
8:36:40 PM #15 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
8:36:40 PM #16 Text 0 File Burncd.cpp, Line 4430
Caching options: cache CDRom or Network-No, small files-Yes (<32KB)
8:36:40 PM #17 Phase 24 File APIProgress.cpp, Line 282
Caching of files started
8:36:40 PM #18 Text 0 File Burncd.cpp, Line 4552
Cache writing successful.
8:36:40 PM #19 Phase 25 File APIProgress.cpp, Line 282
Caching of files completed
8:36:40 PM #20 Phase 36 File APIProgress.cpp, Line 282
Burn process started at 8x (11,080 KB/s)
8:36:40 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2673
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
8:36:41 PM #22 Text 0 File DVDR.cpp, Line 3297
Recording mode: Sequential Recording Mode
8:36:41 PM #23 Text 0 File DVDR.cpp, Line 3451
Start write address at LBA 0
DVD high compatibility mode: Yes
8:36:41 PM #24 Text 0 File Cdrdrv.cpp, Line 10187
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
Outer Limit of Data Recordable Area: 26127F h
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 2.0
Revision number of minimum recording speed: 0.0
Revision number table of recording speed: 0.1 0.2 0.3 0.4 - - -
Class: 0, Extended part version: 0
Start PSN of the Extra Border Zone: 0 h
Start PSN of Physical format information blocks in Extra Border Zone: 0 h
Media Specific [16..783]:
00 20 01 02 04 06 08 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
15 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01 40 C1 FD 9E D8 52 00 - 02 85 0D 10 88 9A 80 00 .@┴²₧╪R..à...Ü..
03 47 53 43 30 30 33 00 - 04 00 00 00 00 00 00 00 .GSC003.........
05 88 80 00 00 00 02 00 - 06 09 0D 13 87 78 80 00 ............çx..
07 88 80 00 00 00 00 00 - 08 05 15 0D 10 0B 0A 00 ................
09 98 08 0F 0B 78 88 00 - 0A 80 00 00 00 00 10 00 .....x..........
0B 07 19 15 A7 88 75 00 - 0C 99 BC AA A2 20 22 00 ....º.u...╝¬ó.".
0D 00 00 D0 00 00 00 00 - 0E 09 21 35 2D 29 1B 00 ...╨......!5-)..
0F 50 1B 2B 1D 97 B5 00 - 10 88 84 00 04 00 04 00 .P.+.ù╡...ä.....
11 00 00 00 00 00 00 00 - 12 09 27 35 2D 2B 1A 00 ..........'5-+..
13 50 1D 2B 1F 97 B5 00 - 14 88 80 00 00 00 00 00 .P.+.ù╡.........
15 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
8:36:41 PM #25 Text 0 File DVDR.cpp, Line 3589
Reserved Track size: 2232032 (220EE0h, 4359MB) -> return code 0
8:36:41 PM #26 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800
8:37:13 PM #27 Text 0 File Cdrdrv.cpp, Line 1411
20:37:13.326 - D: LITE-ON DVDRW LH-20A1L : Queue again later
8:44:44 PM #28 Text 0 File WriterStatus.cpp, Line 245
<D: LITE-ON DVDRW LH-20A1L> start writing Lead-Out at LBA 2232032 (220EE0h), length 0 blocks
8:45:00 PM #29 Text 0 File DVDR.cpp, Line 3857
EndDAO: Last written address was 2232031 (220EDFh)
8:45:00 PM #30 Phase 37 File APIProgress.cpp, Line 282
Burn process completed successfully at 8x (11,080 KB/s)
8:45:00 PM #31 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
8:45:05 PM #32 Text 0 File Cdrdrv.cpp, Line 11450
DriveLocker: UnLockVolume completed
8:45:05 PM #33 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
====== *** NeroAPI, History File *** ======
There is a newer log file that is much bigger. about 25k (this one is 10k)
-=Mark=-
ps. can someone please add code tags so it will put this logfile in a scrollable windows and not take up several pages of info?
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AfterDawn Addict
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21. December 2009 @ 06:24 |
Link to this message
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MarkJohns
Newbie
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21. December 2009 @ 14:37 |
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Thanks for your response, but surprisingly Nero replied to my message both Saturday and Sunday and they re-activated my account and all seems well. At least burning ROM and vision both are working which are the only two I've ever used.
Thanks again
-=Mark=-
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