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Avoid dealings with PhixClothing at all costs
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lost_vow
Newbie
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6. December 2006 @ 22:35 |
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I have purchased 3 shirts directly from Phix Clothing, at a cost of £75.97 so that I received FREE postage!, as christmas presents on 25th November. It wasn't until after I had made the payment I found this forum and it has left me feeling physically sick over the possibility of loosing so much money just before christmas.
I e-mailed them a couple of days ago so I'm hoping for a reply (anyone think I'll get one?). How do people think I should proceed?
I paid via PayPal but I don't have an account with them!
ARGHHHHHHHHH
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StevieJ
Newbie
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7. December 2006 @ 01:36 |
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My money has came back through paypal and is now back in my account.
As for not having an account i think the best thing to do would be to contact paypal and find out where you stand!
Good luck
P.S. Does anybody now of any reputable companies where i can buy similar clothing from ?
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driz
Newbie
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7. December 2006 @ 02:24 |
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Originally posted by StevieJ:
My money has came back through paypal and is now back in my account.
As for not having an account i think the best thing to do would be to contact paypal and find out where you stand!
Good luck
P.S. Does anybody now of any reputable companies where i can buy similar clothing from ?
I have recently found a UK company on ebay called
MOSTLY_VINTAGECLOTHING, who sell the same gear at better prices and really good customer service, who i'm much happy to deal with with and i highly recommend them.
Solly
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J_wright
Newbie
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7. December 2006 @ 06:14 |
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when i rang them they said they have no landline upstairs in phix clothing but you may be able to ring the insurance company an if the receptionist is feeling extra nice she might go up stairs to fetch one of them for you..who knows
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MThmpsn23
Suspended due to non-functional email address
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9. December 2006 @ 01:56 |
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YEY i had a reply after filing a claim against them. they say if i remove my complaint then they will post my jacket out ASAP but im not sure weather to do that because they might be desperate for me to take away the claim and then just not send me anything.
What would anyone else do?
mthompson
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driz
Newbie
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9. December 2006 @ 02:40 |
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Originally posted by MThmpsn23:
YEY i had a reply after filing a claim against them. they say if i remove my complaint then they will post my jacket out ASAP but im not sure weather to do that because they might be desperate for me to take away the claim and then just not send me anything.
What would anyone else do?
No, dont do it, as soon as you remove the complaint they will dismiss you completely. Its your only hope, tell them you will only remove the complaint once they have sorted you out and ONLY then !
Just read the rest of this thread and you will know not to trust them
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MThmpsn23
Suspended due to non-functional email address
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9. December 2006 @ 03:43 |
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yeah i have read the whole thread and i was thinking the same thing.
I cant beleive they would do this.
Thanks for replying and all of your help.
mthompson
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AfterDawn Addict
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9. December 2006 @ 11:32 |
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My advice:
Keep the pressure on the shonksters and DONT give in to them
This message has been edited since posting. Last time this message was edited on 9. December 2006 @ 11:33
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MBaldwin
Suspended due to non-functional email address
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10. December 2006 @ 10:58 |
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Originally posted by StevieJ:
My money has came back through paypal and is now back in my account.
As for not having an account i think the best thing to do would be to contact paypal and find out where you stand!
Good luck
P.S. Does anybody now of any reputable companies where i can buy similar clothing from ?
Go to www.atomretro.com - they even sell the same jacket as Phix, even though Phix claims to be the only one to sell them.
Has anyone seen thier Ebay feedback recently? I stumbled accross it - it seems they get a lot of negs but then neg the person back and contact them and say if they remove the neg they will refund or send the jacket, but at least one on there says they removed thier negative and then Phix stopped communication and wouldn't issue a refund!
They seem a bunch of crooks. Anyone waiting on goods should contact trading standards.
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driz
Newbie
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10. December 2006 @ 13:09 |
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Yes these people are rubbish avoid phix clothing, i purchased once and i wasnt happy at all and they didnt want to help me, i think they are part of the same company.
Although i have recently found a UK company on ebay called
MOSTLY_VINTAGECLOTHING, who sell the same gear at better prices and really good customer service, who i'm much happy to deal with with and i highly recommend them.
They have the same jackets at cheaper priced ....check them out on eBay
This message has been edited since posting. Last time this message was edited on 20. December 2006 @ 23:56
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MBaldwin
Suspended due to non-functional email address
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10. December 2006 @ 13:27 |
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Posted in error
This message has been edited since posting. Last time this message was edited on 10. December 2006 @ 21:47
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driz
Newbie
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10. December 2006 @ 13:46 |
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Quote:
[quote=StevieJ]My money has came back through paypal and is now back in my account.
As for not having an account i think the best thing to do would be to contact paypal and find out where you stand!
Good luck
P.S. Does anybody now of any reputable companies where i can buy similar clothing from ?
I have recently found a UK company on ebay called
MOSTLY_VINTAGECLOTHING, who sell the same gear at better prices and really good customer service, who i'm much happy to deal with with and i highly recommend them.
Solly
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lost_vow
Newbie
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11. December 2006 @ 09:43 |
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well iv sent Phix Clothing 2 emails but to no avail. Come tomorrow (Tue 12th Dec) it will be 2 weeks since payment was taken!
I think I'll ppost a dispute with PayPal so I can TRY and get my monet back!
Fingers crossed guys!
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lost_vow
Newbie
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11. December 2006 @ 10:07 |
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I've just opened a dispute with Phix. Some may think that I'm a little premature in doing so as I only payed 2 weeks ago but if they advertise next day delivery I aint waiting 2 weeks for the goods!
VIVA LA REVOLUTION!!!
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MThmpsn23
Suspended due to non-functional email address
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11. December 2006 @ 10:55 |
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To Lost_vow
I dont think its premature at all. I opened a dispute with them after only 2 weeks too. When it comes to things like this you shouldnt hesitate to take action. I hope it all gets sorted with you.
I have had a reply at last but there is still no promise that i will get my jacket.
mthompson
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dupped
Newbie
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19. December 2006 @ 10:14 |
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Has anyone had anymore news yet on the items ordered?
I've heard nothing recently.
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MThmpsn23
Suspended due to non-functional email address
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19. December 2006 @ 10:18 |
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I filed a claim against Phix Clothing on paypal a little while ago and they were great. They investigated the matter and ruled in my favour so i got my money back.
We will just have to warn people about them from now on.
mthompson
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DIA87
Newbie
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19. December 2006 @ 11:10 |
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has anyone checked their site? theyve changed it all with a "new look." Its a bit sickening that they have the audicity to do that when they cant even send out the stuff they advertise.
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AfterDawn Addict
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19. December 2006 @ 11:53 |
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Well I suppose with all the money they are making then they can afford to splurge a little on improving the look of their site.
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DIA87
Newbie
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20. December 2006 @ 12:52 |
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If you check the new site its interesting to note the ?testimonials? and ?affiliates? sections, which as of yet are empty. Would be interesting to see what goes in these and if they have indeed changed their ways.
On a side note they do have a pair of shoes I quite fancy :-p
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AfterDawn Addict
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20. December 2006 @ 15:06 |
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I checked out their new web site and decided to send them an email...it was returned, either they have "blocked" emails from me or they're still up to their old tricks...has anybody been successful in sending an email
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J_wright
Newbie
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21. December 2006 @ 02:41 |
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it is rather annoying that a company with such good stock, is sooooo poor in actually sending out there stuff
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dupped
Newbie
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21. December 2006 @ 06:00 |
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My email was returned as well Gwendolin, I thought the same as you, that they've blocked certain email addresses.
The feedback on ebay seems unusual, don't you think?
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prada213
Newbie
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28. December 2006 @ 07:40 |
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i have traced the postcode and this company seems to be run from a house or a pub with two different adresses here is a phone number 01603 610 684
i got from one of them i dont know if its the right one but its the one from the phix clothing postcode adress
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prada213
Newbie
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28. December 2006 @ 07:47 |
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here is the phone number i traced to the postcode it should be right
01603 613 311
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