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Avoid dealings with PhixClothing at all costs
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missn
Newbie
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12. January 2007 @ 01:47 |
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hi im new and thankfully just found this post! i ordered a jacket on 17th Dec and they sent me an invoice etc. my credit card bill came only 2 days ago but still no product. i called the number that was posted - i asked if they were phix clothing. the response i got ' no, they're above us in this building but i cant give you the phone number'???? i have opened a paypal dispute. hope this works :(
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AfterDawn Addict
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12. January 2007 @ 01:52 |
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Under NO circumstances withdraw you PayPal dispute, Phixclothing will spin you a heap of bull sh#t to try and stop your dispute and then probably "shaft" you.....you are just 1 of many taken in by these shysters.
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dupped
Newbie
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12. January 2007 @ 02:18 |
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Guess what I recieved a few days ago? An email to say that it had been bought to their attention that my order hadn't been fulfilled, send my name and address, details of order and it would be put in post.
Yesterday I had an email to say the jacket had been dispatched the day before.
Today I have finally recieved the jacket, thanks to the intervention of Trading Standards and the Norfolk Constabulary.
Well done to both and don't give up everyone else.
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missn
Newbie
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12. January 2007 @ 02:38 |
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ok so on paypal's site it says i have 20 days to deal with the seller with this dispute- can i escalate it to paypal before those 20 days are up? its just that i doubt i'm going to get a response from phix somehow!!! maybe if i escalate and paypal communicate with them on my behalf, it might get their bums into gear?!
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Junior Member
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14. January 2007 @ 06:31 |
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hey all just found this forum wish id have fpound it ages agho i boutght a jacket last year begining of december read the feedback before i bouth it n only a coupole of people had put negative due to slow delivery but nearly 1 month later no replys from any enmailwhat so ever i set up a dispute to paypal n am waiting for any information to wether it has been sent i mesan i live in englaND SO its not very hard to dispatch if i lived in another country fairy nuff id understand slow delivery but onthing a t all could some1 please give me that carolines email o i could see what the poop is going to happen with my jacket :) thanks for this forumhas been a great help rather than bein left oblivious to what was happening :)
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Junior Member
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14. January 2007 @ 06:55 |
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hey all just found this forum wish id have fpound it ages agho i boutght a jacket last year begining of december read the feedback before i bouth it n only a coupole of people had put negative due to slow delivery but nearly 1 month later no replys from any enmailwhat so ever i set up a dispute to paypal n am waiting for any information to wether it has been sent : thanks for this forum n could any 1 please give me the email to that caroline :) thanks
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The_Fiend
Suspended permanently
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14. January 2007 @ 07:16 |
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Ever heard of the saying "patience is a virtue" ?
irc://arcor.de.eu.dal.net/wasted_hate
Wanna tell me off, go ahead.
I dare ya !
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AfterDawn Addict
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14. January 2007 @ 12:26 |
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caroline@phixclothing.com but dont hold your breath waiting for a reply, she's as bad as the rest.
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Junior Member
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21. January 2007 @ 14:26 |
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ok thanks i know i should be patient but 1 month after purchasing something off ebay it should have been delivered or at least sent me an email to let me know the going on of thin thanks anyway :)
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AfterDawn Addict
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21. January 2007 @ 14:54 |
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@megsy_77
I think what The_fiend said here Quote:
Ever heard of the saying "patience is a virtue" ?
was actually that you had posted the same thing twice and nothing to do with phixclothing. I would definately lodge a dispute with paypal if thats how you paid. You only have a short time to lodge disputes..paypal should be aware of phix by now. They will not answer your emails, they have your money and Really dont care
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Junior Member
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21. January 2007 @ 14:58 |
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oh yes sorry i realised i had posted almost twice was accident n just realised now wen i triedm to post it said had too many characters n i couldnt post for a certain time so i shortened it it n realised i had already posted it :s i put a disput a few weeks ago before i posted on this forum but nothing has happened yet im unsure what will happen could you give me any information ? thanks
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AfterDawn Addict
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21. January 2007 @ 15:30 |
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I would suggest you once again contact paypal and ask them what progress has been made.
DO NOT DROP YOUR DISPUTE
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ddp
Moderator
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21. January 2007 @ 18:47 |
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or will loose your money & purchased item!!
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AfterDawn Addict
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8. February 2007 @ 12:52 |
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Well I dont believe it, almost 3 weeks have gone by and no complaints about this company, hopefully they've been closed down.
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J_wright
Newbie
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11. February 2007 @ 15:12 |
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having spoke to a police officer a month ago (yes sorry for delay ive been busy) phix clothing were investigated.
the person in charge conceeded to being overworked and not being able to cope (we all know this is most likely not true in that the guy preety much did nothing).
the police thus could not prosecute him as it was seen as being acts of neglagence on his part for not hiring more people (though the police did also believe he was a fraudster but he cudnt be prosecuted)
however it was passed onto trading standards,who were and still are investigating and making sure he cleans up his act. since he has apparently hired more people,sorted his website out etc etc etc..
saying this i still havent recieved my jakcet or money back and ive spoken to trading standards on phone too....
more updates to follow
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AfterDawn Addict
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11. February 2007 @ 15:31 |
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Thanks for the update, hopefully Trading Standards will do something. I reported to them about 1 month ago and havent heard anything....keep up the pressure!!
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66leigh
Newbie
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13. March 2007 @ 05:42 |
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Hi everyone. I've also been duped by this company, my clothes never came and it's been a length of time and several emails since.
I only wish i'd seen this earlier !
Does anyone have that number for the Norwich Constabulary please?
I'd love to get in touch with them and see why they haven't brought this company down. They're practically muggers, the lot of them.
I also rang the number for the Budget Insurance, and was told that they couldn't give out numbers for the company upstairs.
Some contact numbers would be much appreciated !
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AfterDawn Addict
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13. March 2007 @ 16:16 |
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Wow, I find this hard to believe...1 whole month with only the one complaint. Go to the police, if they get enough complaints they might take some action.
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CMTW
Newbie
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14. March 2007 @ 11:04 |
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Im another one to fall into the trap with Phix Clothing have waited for 2 weeks for delivery they have'nt replied to any of emails, the latest of which was stating that if i haven't recieved my trousers by the 21/03/07 then i will be filing a complaint with PayPal so hopefully a little black mail may make them get into to gear so fingers crossed i shall post back on here to let you know if i am successful
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DIA87
Newbie
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14. March 2007 @ 13:59 |
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notice from the fact that u ordered trousers that this is from their new stock, and hence their supposed reinvention. this is evidence enough that they havnt changed their ways despite claiming its all been sorted.
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CMTW
Newbie
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15. March 2007 @ 10:20 |
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I recieved an email today saying that the trousers will be in stock tomorrow and will be sent straight away.
so they should be here by the 21/03/07.
We shall see but from reading through this thread im not that hopeful.
But who knows they may surprise us all
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gnirdlog
Newbie
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30. April 2007 @ 07:00 |
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Well I wish I'd found this a couple of week ago! I bought a jacket from them last year and it arrived quickly and was great, no problems. Just ordered a pair of shoes 2 weeks ago and found this thread today so now I'm a bit worried! My order status has been "pending" for nearly 2 weeks now and I've emailed 3 times but don't expect I'll get a reply, espcially now I've read this.
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pricejef
Newbie
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10. May 2007 @ 06:09 |
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Just to let you know, they're still at it! I 'purchased' a jacket direct from their website over 2 weeks ago and have emailed them 3 times with no response... then i googled them and found you lot... very interesting (depressing) reading... seems the clue's in their name. GVITS.
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gnirdlog
Newbie
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10. May 2007 @ 06:42 |
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If you used Paypal file a complaint against them and escalate it to a claim asap. I got Paypal to investigate them on the 1st and PhixClothing now has until tomorrow to respond to them (but after 10 days I think it's unlikely!) otherwise Paypal will retrieve the money and refund me (hopefully!)
If you file a claim you will probably get an email from the elusive Caroline claiming that your package has been "lost in the post" and will ask you to close the dispute so that they can send you another one - don't close the dispute!!! I only wish I lived nearer so I could go and pay them a visit...
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pricejef
Newbie
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10. May 2007 @ 06:51 |
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Thanks for the advice, and yup as soon as i saw this thread i got onto the credit card people and paypal... it was only the 30 quid 'bands' jacket, but i actually really liked it... Shame this experience has put me off trying other cool small time web shops.
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